Reviews

  • 4

    Do NOT use for a bathroom install

    Posted 20 January

    The communication has been shocking from the start. From booking in appointments without notice (including the install), not going over the bathroom spec with us with, and excuse after excuse for delays in contacting us/fixing issues with our bathroom. It's FINALLY done after 7 months (aside from an issue we have chosen to fix ourselves due to not wanting further stress). I would not recommend this company to anyone - don't be fooled by their high quotes as the price does not reflect the service provided!
    Verified reviewer
    Job location: TN23

    Response from EcoHeat PH Ltd

    This review does not align with the feedback provided to our engineers or office during the project. The full bathroom installation was completed and signed off, and we were told at the time that the finished bathroom was loved. The scores given for workmanship, communication, and reliability are therefore surprising, as the project involved multiple scheduled visits and ongoing coordination. Our wider body of reviews provides a more accurate reflection of the standards we work to.

  • Pete M
    9.67

    Kitchen upgrade

    Posted 03 January

    Excellent work
    Job location: GL5

    Response from EcoHeat PH Ltd

    Thank you for your feedback, all of the team work extremely hard to ensure we offer the best service possible.

  • 10

    New Boiler Installation

    Posted 07 November 2025

    Excellent service from start to finish! We had a great experience with Ecoheat PH Ltd. The team was professional, friendly, and efficient throughout. Everything was clearly explained, the work was completed to a very high standard, and our home was left clean and tidy. It’s rare to find such reliable and trustworthy service these days — we’re really pleased with the result and would happily recommend Ecoheat to anyone. Thank you again for the great job!
    Job location: TN26
  • Lee C
    10

    Instal a new kitchen tap

    Posted 05 September 2025

    From start to finish, they were very easy to deal with. Informative and quick to respond to any questions. The work carried out was great, we had a joke together and I would highly recommend.
    Verified reviewer
    Job location: CT19
  • 10

    Reliable and know what they are doing

    Posted 27 July 2025

    Came when they said they would, carried out the work to resolve the issue and pointed out a number of basic mistakes that the original builders had made. Tidy and clean - refreshing to have a plumber who a) actually is prepared to do a small job, b)arrives when they say they will and c) fixes the issue. Would recommend.
    Verified reviewer
    Job location: CT13
  • 10

    Supply and fit unvented cylinder with associated works.

    Posted 16 July 2025

    The engineer was on time and very clear when explaining what was being done. Really tidy and took care within our home. He was a really nice guy and we would most certainly recommend him to others and we would have him carry out works where necessary if needed in the future.
    Verified reviewer
    Job location: TN28