Reviews

  • 10

    Always turn up on time and the office are helpful.

    Posted 21 May

    The engineer who carried out the yearly service on our boiler was thorough, professional arrived at the time specified and worked in a clean and tidy manor. Would definitely recommend EcoHeat.
    Verified reviewer
    Job location: TN24
  • 10

    Boiler Service and water tank check

    Posted 20 May

    Good visit; communication was great, and the jobs were carried out efficiently. I have recommended this company to others in the past and would be more than happy to do so in the future given the quality of the staff chosen to represent its concerns.
    Job location: TN24
  • 9.67

    Excellent response

    Posted 08 May

    Eco heat response to my emergency where I had split in my water expansion tank was amazing I rang them at 8am by 11.15 an engineer was at the house repairing the issue, I couldn't have asked for a better service. The engineer was friendly and polite and worked carried out to a good standard, whilst being an emergency the cost was exceptionally reasonable. I would totally recommend Eco heat.
    Job location: TN28
  • Carol G
    10

    New and relocated boiler

    Posted 24 April

    Couldn’t fault the tradesman who turned up. There was a lack of clarity about what exactly the job spec was, but this appears common on all contractors
    Verified reviewer
    Job location: CT6
  • 4

    Do NOT use for a bathroom install

    Posted 20 January

    The communication has been shocking from the start. From booking in appointments without notice (including the install), not going over the bathroom spec with us with, and excuse after excuse for delays in contacting us/fixing issues with our bathroom. It's FINALLY done after 7 months (aside from an issue we have chosen to fix ourselves due to not wanting further stress). I would not recommend this company to anyone - don't be fooled by their high quotes as the price does not reflect the service provided!
    Verified reviewer
    Job location: TN23

    Response from EcoHeat PH Ltd

    This review does not align with the feedback provided to our engineers or office during the project. The full bathroom installation was completed and signed off, and we were told at the time that the finished bathroom was loved. The scores given for workmanship, communication, and reliability are therefore surprising, as the project involved multiple scheduled visits and ongoing coordination. Our wider body of reviews provides a more accurate reflection of the standards we work to.

  • Pete M
    9.67

    Kitchen upgrade

    Posted 03 January

    Excellent work
    Job location: GL5

    Response from EcoHeat PH Ltd

    Thank you for your feedback, all of the team work extremely hard to ensure we offer the best service possible.