DW Plumbing Services
Rochester
Checkatrade member since June 20175
Customer Reviews
Write a review9.55 /10
Based on 26 reviews over the past 12 months
Quality of work
9.46
Reliability
9.54
Communication
9.4
What customers are saying
AI-generated from customer reviews over last 24 months
DW Plumbing Services generally receives positive feedback for their prompt response times, efficient service, and friendly, professional plumbers, particularly James. While one customer reported high costs for a specific repair and subsequent issues with communication, the majority praise their reliability and clear communication.
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Reviews (199)
- AAnonymous
9.33 valve in cold water tank replacement. outside tap replacement
Posted 29 May
James attended and replaced valve in loft, changed outside tap and checked valve and overflow. A really nice chap.Verified reviewerJob location: ME15 10 Reliable plumber
Posted 27 May
Job location: ME14Great communication, called to say he was on the way to me, kept informed of future work to be done . Friendly, helpful, and efficient, felt confident with his work. Arranged a 2nd visit for another plumbing job required Fair pricing, Good work done.- AAnonymous
6.33 Aqualisa Quartz shower repair
Posted 15 May
Very quick response and apparently familiar with the product. New processor installed and working within 2 days. With hindsight, the cost of parts and labour was very high when compared to using Aqualisa. After much haggling over the labour allocation, I got a small refund that reduced the total cost to £870. After a few days I noticed severe vibration from the processor, as only 3 of 4 fixing points were used, but I was harangued by the owner and accused of fabricating the issue when I had the audacity to complain.Verified reviewerJob location: ME19 - AAnonymous
8 Clogged toilet
Posted 08 April
This trader answered promptly to my request, they showed up in a matter of 2-3 hours and solved the problem. Very goodVerified reviewerJob location: CT1 - AAnonymous
10 Fitting a new tap
Posted 31 March
Very good service , they carried out the repair within 24 hours of being contacted and when there was a slight issue with the plug (because we have a non standard size wash hand basin) they came back and rectified the problem very quickly. The plumber who undertook the work, James, was a friendly guy and undertook the work in an efficient manner -thank youVerified reviewerJob location: DA2 - AAnonymous
10 To replace two bathroom taps
Posted 27 March
Tradesman arrived in a timely manner. Carried out the job to a good standard. kept us informedVerified reviewerJob location: CT6
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Company Info
Owner
Customer Service
Sole Trader
8 years on Checkatrade
VAT Registered
No
Welcome to DW Plumbing Services
We provide a wide range of services from emergencies, leaks, blockages, installs, general repairs and maintenance, to boiler breakdowns, boiler replacements, heating systems and more!
With more than 15 years in the trade, we at DW have continuously gained the relevant skills and experience year on year to bring you the best possible service.
Our work is always to the highest standard and we pride ourselves on having knowledgeable engineers who can fix your plumbing and heating issues in a timely manner.
Why choose us?
Same and next day service
Highly experienced
Domestic and commercial work
Clean and tidy work
Friendly and reliable service
Realistic, competitive prices
Excellent customer service
Give us call today!
You can also visit our website and Instagram page.
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Member since 2017
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