Trade cover image

DW Plumbing Services

9.44/10

Rochester

Checkatrade member since June 2017
5

Services

  • Plumbing Repairs
  • Tap Repair
  • Blocked Sinks
  • Blocked Baths
  • Blocked Toilets
  • Emergency Plumber Service
  • Shower Repair
  • Water Pumps Repair
  • Radiator Repair
  • Radiator Thermostat Valve Repair
  • Water Leak Detection
  • Water Supply Pipe Repairs
  • Shower Installation

Customer Reviews

Write a review

9.44 /10

Based on 35 reviews over the past 12 months

Quality of work

9.46

Reliability

9.43

Communication

9.43

What customers are saying

AI-generated from customer reviews over last 24 months

This trade is consistently praised for its rapid response times, professionalism, and efficient work. While the vast majority of reviews are positive, some customers commented that the service was expensive and a few mentioned issues with punctuality.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (224)

  • walter holmes
    10

    Repairs to water pipe in loft....................

    Posted 16 January

    Job went well carried out repairs professionally.
    Verified reviewer
    Job location: CT4
  • 10

    Good plumbing service.

    Posted 14 January

    They were very efficient and even though we didn't have running water, they fixed the sink clogs and all is now well. Thank you for putting them in touch with me.
    Job location: TN2
  • Julie S
    9.33

    Expensive but fast and very efficient

    Posted 13 January

    They were very quick to respond to our heating emergency and were with us within a few hours of contact. The engineer was very professional, helpful and efficient and was able to sort out the problem (a seized up heating pump) very quickly. He also spent time cleaning the pump to reduce the risk of it happening again and to make the most of the minimum hour's charge to us. They were upfront with their costs. The hourly rate was £180 plus VAT which I thought was a bit steep but there would have been no call out charge if they could not solve the problem. I would use them again.
    Verified reviewer
    Job location: TN2
  • 10

    Efficient, reliable and knowledgeable

    Posted 30 December 2025

    Excellent communication and good experience. The plumber who came round was obviously very knowledgeable. He looked everywhere for the leak and eventually found it in the airing cupboard. I would recommend this company.
    Verified reviewer
    Job location: ME13
  • James K
    10

    Blocked macerator.

    Posted 19 December 2025

    James arrived on time and was really friendly. He helped me understand what he was doing and how he fixed the problem. Really nice guy and did an excellent job with 24 hours of first contact. Highly recommended.
    Verified reviewer
    Job location: ME1
  • Irvine H
    8.67

    Entombed in cement

    Posted 03 December 2025

    Taking the front plate off revealed a real horror show, a shower control unit concreted in. Not possible to exchange without ripping the wall down. Ben got the diverter valve out and a replacement took 5 days.
    Job location: ME15

Photos

Company Info

Owner

Customer Service

Sole Trader

9 years on Checkatrade

VAT Registered

No

Welcome to DW Plumbing Services


We provide a wide range of services from emergencies, leaks, blockages, installs, general repairs and maintenance, to boiler breakdowns, boiler replacements, heating systems and more!


With more than 15 years in the trade, we at DW have continuously gained the relevant skills and experience year on year to bring you the best possible service.


Our work is always to the highest standard and we pride ourselves on having knowledgeable engineers who can fix your plumbing and heating issues in a timely manner.


Why choose us?


Same and next day service


Highly experienced


Domestic and commercial work


Clean and tidy work


Friendly and reliable service


Realistic, competitive prices


Excellent customer service


Give us call today!


You can also visit our website and Instagram page.

Accreditations and awards

City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2

This trade passed up to 12 Checkatrade vetting checks

Member since June 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople