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Dunelm Security Systems

9.94/10

East Boldon, Tyne and Wear

Checkatrade member since August 2015
10

Services

  • Burglar Alarm - Installation
  • CCTV - Installation
  • Call / Door Entry Systems
  • Security Solutions / Access Control
  • Fire Alarm Installation
  • Intercom Entry Systems
  • Biometric Security Systems
  • Intruder Alarms
  • Gate Automation
  • Security Barriers
  • Scaffold Alarms
  • Emergency Alarms / Security Service
  • Burglar Alarm Servicing
  • CCTV Repair
  • Fire Alarm Servicing
  • Burglar Alarm - Supply & Installation
  • Burglar Alarm - Supply Only
  • CCTV - Supply & Installation
  • CCTV - Supply Only

Customer Reviews

Write a review

9.94 /10

Based on 37 reviews over the past 12 months

Quality of work

9.92

Reliability

9.95

Communication

9.95

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for providing a professional, friendly, and efficient service from start to finish. Reviewers frequently highlight that the engineers are punctual, tidy, and take the time to explain the systems clearly.

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Reviews (479)

  • Ciera S
    10

    Friendly and professional

    Posted 03 December

    Friendly and professional from start to finish
    Verified reviewer
    Job location: DH1
  • 10

    CCTV Install, Excellent Service

    Posted 02 December

    Excellent service from Dunelm Security Systems from the initial quote to installation. CCTV system fitted alongside doorbell camera and a couple of smaller jobs. The engineers Craig and Atley were both very professional, polite and friendly, the work was carried out to a high standard and systems were well explained after install.
    Verified reviewer
    Job location: DH1
  • 10

    Security installation on church premises

    Posted 28 November

    Installation of CCTV and Intruder Alarm systems into church. Both engineers (Ben for alarm, Craig for CCTV) were efficient, friendly, and able to answer all our queries in a clear manner. They always acted with consideration that they were on church premises. Job booked for four days, completed in under three. Absolutely excellent service at a very reasonable price.
    Verified reviewer
    Job location: SR2
  • 10

    Great service and Follow Up

    Posted 18 November

    Recommended by another professional, the engineers attended on the day, explained what they were going to do, treated our house with respect, cleaned up any debris on the system was left in working order and very happy with the work undertaken
    Verified reviewer
    Job location: NE5
  • 10

    A FIRST CLASS SERVICE FROM DUNELM SECURITY SYSTEMS!

    Posted 11 November

    I had work carried out in my home by Craig from Dunelm Security Systems on 10/11/25. Craig arrived very promptly and was extremely polite and professional throughout his visit. He had a nice, friendly manner so we found him very approachable and easy to chat to. He answered all our queries in full (there were a few!) and with patience so, by the time he left, we were fairly knowledgeable as to how the CCTV system worked. The quality of the goods supplied by Dunelm were excellent and the prices very reasonable. I would definitely recommend Dunelm to family and friends!
    Verified reviewer
    Job location: SR3
  • 10

    Good, quick, efficient and friendly

    Posted 27 October

    Previous firm who dealt with our alarm system for years, was bought out by ADT. Disaster! After two really frustrating years, transferred to Dunelm Security Systems. Have now had DSS since 2022. All the contact I've now had has been good, quick, efficient and friendly. near neighbour, also experiencing problems with ADT is delighted to have transferred to DSS on my recommendation.
    Verified reviewer
    Job location: NE9

    Response from Dunelm Security Systems

    Thank you Mr Thwaite.

Photos

Company Info

Owner

Mr James Colman

Sole Trader

10 years on Checkatrade

VAT Registered

Yes: 405423432

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

Dunelm Security Systems offer the complete safety and security package. We have been trading for 10 years with 25 years experience. We are SSAIB intruder alarm approved.

The safety and security of your property and everyone present is extremely important.

Whether you need intruder alarms, CCTV, commercial or domestic door entry systems or safety systems including fire alarms, nurse call systems and more, we're what you're looking for.

We serve the whole of the North East including: Sunderland, South Shields, Gateshead, Newcastle Upon Tyne and Durham.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since August 2015

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  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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