OnTrack Heating
BORDON, Hampshire
Checkatrade member since August 2023
Services
- Emergency Central Heating Repair
- Gas Boiler Installation
- Gas Boiler Servicing / Repair
- Gas Central Heating Installation
- Gas Central Heating Servicing / Repair
- Gas Cooker Installation
- Gas Safety Checks - CP12
- Smart Thermostats
Customer Reviews
Write a review9.94 /10
Based on 138 reviews over the past 12 months
Quality of work
9.93
Reliability
9.95
Communication
9.96
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, reliable, and efficient service, frequently highlighting that engineers are punctual, friendly, and tidy. Reviewers also appreciate the excellent communication from both the office staff and the engineers on the day.
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Reviews (495)
- CChris B
9.67 Boiler service
Posted 2 days ago
Friendly, helpful and efficient service. thanksVerified reviewerJob location: GU35 10 Household plumbing and heating jobs
Posted 3 days ago
OnTrack Heating helped us with 3 plumbing and heating jobs recently. They replaced: the innards of a WC cistern that had been leaking; a radiator valve; a set of bath shower mixer taps.Verified reviewerJob location: GU5110 Same day problem solved.
Posted 5 days ago
I am very happy with the service they provide.They came in the same day and solved my problem. Used them few times and in my opinion worth the money. Personally I recommend them.Verified reviewerJob location: GU3010 Recommendation for Luke at Ontrack heating.
Posted 5 days ago
Luke telephone before his arrival. He gave me the exact time of his arrival which was very helpful. On arrival, he got to work straight away. He was courteous and professional. I'd recommend him to all.Verified reviewerJob location: GU910 Turning up on time.
Posted 08 December
Once again Ontrack gave excellent service. Text to say when they were coming, carried out the repair, clean tidy and friendly. Highly recommend the engineers and staff who organise the visit. Thank youVerified reviewerJob location: GU3510 Five Star
Posted 06 December
After our initial contact regarding a boiler problem, an Engineer visited the same day and gave an instant diagnosis. Within a week, our boiler was replaced and heating restored by the evening. We were very pleased with their professional service.Verified reviewerJob location: GU9
Photos
Company Info
Owner
Mr David Mitchell
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 322227442
We are proud to have been voted Nextoor Neighbourhood Fave 2023, we are also proud to be Vaillant Master Tech installers.
Our shop is based on Bordon High Street, we specialise in Domestic Gas Central Heating and Gas appliance maintenance, repair and installation.
When your heating breaks down we understand it’s a big deal, we love what we do and the main aim of our company is to put your day back on track whilst providing a high level of service with minimal disruption.
Our award winning team offer a professional service and pride ourselves on clean high quality workmanship. We wear uniform and our Gas Safe ID badge Is worn at all times.
We invest in the latest technology and training, we can issue all paperwork in PDF format or traditional paper, send service reminders for when you appliance service is due.
We can be found on Google, YouTube, Facebook, Instagram and Next-door.
Our services include:
- New Boiler installation.
- Boiler services (annually to ensure safety).
- Boiler repairs.
- Faulty boiler diagnostics.
- Boiler breakdown engineer
- Central Heating Engineer.
- Power flushing.
- Worcester Bosch boiler repair.
- Gas leak detection and repair.
- Worcester Bosch boiler repair and installation.
- Carbon monoxide alarms.
- Landlord gas safety inspections and certificates.
- Boiler Finance.
- Emergency call out.
- Gas cooker installation.
- No obligation boiler quote.
- Central Heating.
- Radiators.
- Designer radiators.
- Vertical radiators.
- Move radiators,
- Mega flow Installation.
- Megaflop Repair.
- Thermostatic radiator valves.
- Fire, cooker, warm air servicing.
- Central heating pumps.
- Heating magnetic filters and scale reducers.
- Smart thermostat installation.
- Hive thermostat installation.
- Hot water cylinders.
- All heating controls (zone valves, timers, room thermostats, smart heating controls etc.)
- Maintenance and repair.
- Fernox Inhibitor added.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since August 2023
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks