OnTrack Heating
BORDON, Hampshire
Checkatrade member since August 2023
Customer Reviews
Write a review9.94 /10
Based on 201 reviews over the past 12 months
Quality of work
9.92
Reliability
9.94
Communication
9.95
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, efficient, and tidy service from friendly and punctual engineers. Reviewers repeatedly highlight the excellent communication and many state they are long-term, loyal clients.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (441)
10 Competence you can trust.
Posted 6 days ago
I use OnTrack because I have confidence that they will do a thorough job. There may be cheaper options but you get what you pay for. This is the third year I have used them. The technician was very pleasant and clearly very competent.Verified reviewerJob location: GU3410 >Excellent service!
Posted 25 July
The usual excellent service from the company for our annual boiler service -- easy to book online, prompt attendance, records updated -- sorted!Verified reviewerJob location: GU359 Replace radiator and associated pipework
Posted 22 July
Job location: GU35Excellent service, good comms through whole process, engineer was punctual, cheerful, tidy.10 Fantastic company
Posted 19 July
Have used this company for some years now, always professional. Wouldn't use anyone else.Verified reviewerJob location: GU3510 Easily The Best Heating & Plumbing Company
Posted 11 July
I have used OnTrack for the last 5 years - absolutely brilliant service in all respects. Very responsive, always courteous from whomever comes to attend our home and the property is left immaculately clean and tidy. From a price perspective, it is highly competitive and always fair. We particulaly appreciate being kept informed of the status - when the engineer will come (even a text telling us how many minutes away he is). I have absolutely no hesitation in giving a 5 star review for this company and would highly recommend them for heating and plumbing work.Verified reviewerJob location: GU3510 New radiator fitted.
Posted 01 July
A very professional company. Staff courtesy and cleaned up afterwards. We wouldn't use anyone else. They are the very best.Verified reviewerJob location: GU35
Photos
Company Info
Owner
Mr David Mitchell
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 322227442
We are proud to have been voted Nextoor Neighbourhood Fave 2023, we are also proud to be Vaillant Master Tech installers.
Our shop is based on Bordon High Street, we specialise in Domestic Gas Central Heating and Gas appliance maintenance, repair and installation.
When your heating breaks down we understand it’s a big deal, we love what we do and the main aim of our company is to put your day back on track whilst providing a high level of service with minimal disruption.
Our award winning team offer a professional service and pride ourselves on clean high quality workmanship. We wear uniform and our Gas Safe ID badge Is worn at all times.
We invest in the latest technology and training, we can issue all paperwork in PDF format or traditional paper, send service reminders for when you appliance service is due.
We can be found on Google, YouTube, Facebook, Instagram and Next-door.
Our services include:
- New Boiler installation.
- Boiler services (annually to ensure safety).
- Boiler repairs.
- Faulty boiler diagnostics.
- Boiler breakdown engineer
- Central Heating Engineer.
- Power flushing.
- Worcester Bosch boiler repair.
- Gas leak detection and repair.
- Worcester Bosch boiler repair and installation.
- Carbon monoxide alarms.
- Landlord gas safety inspections and certificates.
- Boiler Finance.
- Emergency call out.
- Gas cooker installation.
- No obligation boiler quote.
- Central Heating.
- Radiators.
- Designer radiators.
- Vertical radiators.
- Move radiators,
- Mega flow Installation.
- Megaflop Repair.
- Thermostatic radiator valves.
- Fire, cooker, warm air servicing.
- Central heating pumps.
- Heating magnetic filters and scale reducers.
- Smart thermostat installation.
- Hive thermostat installation.
- Hot water cylinders.
- All heating controls (zone valves, timers, room thermostats, smart heating controls etc.)
- Maintenance and repair.
- Fernox Inhibitor added.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2023
Individual checks
Identification
Proof of address
Financial
Qualifications and accreditations
County court judgement
Open source media
Business checks
Customer Reviews
Company trading history
Company duplication
County court judgement
Enhanced business check
Director checks