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OnTrack Heating

9.93/10

BORDON, Hampshire

Checkatrade member since August 2023

Services

  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12

Customer Reviews

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9.93 /10

Based on 125 reviews over the past 12 months

Quality of work

9.92

Reliability

9.94

Communication

9.94

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly recommended by customers for its prompt, reliable, and efficient service. Reviewers consistently praise the engineers for being professional, friendly, and tidy, and commend the excellent communication from the entire team.

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Reviews (505)

  • 10

    Broken boiler in Jan with no hot water or heating

    Posted 5 days ago

    Friendly and knowledgeable on the initial phone call, where here within minutes of the text with the eta. Efficient, detailed , quick to act and would reccomend to all!
    Verified reviewer
    Job location: GU35
  • 10

    Reliable and great customer service

    Posted 28 January

    OnTrack Heating have serviced our boiler and water tank for last 5 or 6 years. This service there was an issue identified. They promptly gave me a quote and managed to find a part and squeeze us in the next working day which was greatly appreciated. They are easy to communicate with, book appointments and get clear quotes and prices.
    Verified reviewer
    Job location: GU34
  • 10

    Great company

    Posted 27 January

    On Track are an excellent company to deal with. Great communication, always on time and neat and tidy work - would highly recommend.
    Verified reviewer
    Job location: GU30
  • 10

    Great Service. Efficient,Effective. Good Value

    Posted 23 January

    Very helpful, knowledgeable and friendly engineer. Great customer service, too. Very quick and efficient team. Highly recommend them!
    Verified reviewer
    Job location: GU35
  • 9

    They employ good people

    Posted 20 January

    This company employ really good people. They are polite, considerate and conscientious.....and have lovely additional footwear!
    Job location: GU9
  • 10

    Leaky radiator

    Posted 16 January

    I discovered a tiny leak on one of our radiators. I called On Track and they were with us within 2 hours. They replaced a value that was the cause of the leak. We wouldn't use anyone else. All staff are the very best, professional and efficient. We would not use anyone else. They are the very best.
    Verified reviewer
    Job location: GU35

Photos

Company Info

Owner

Mr David Mitchell

Ltd Company

3 years on Checkatrade

VAT Registered

Yes: 322227442

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken

We are proud to have been voted Nextoor Neighbourhood Fave 2023, we are also proud to be Vaillant Master Tech installers.


Our shop is based on Bordon High Street, we specialise in Domestic Gas Central Heating and Gas appliance maintenance, repair and installation.


When your heating breaks down we understand it’s a big deal, we love what we do and the main aim of our company is to put your day back on track whilst providing a high level of service with minimal disruption.


Our award winning team offer a professional service and pride ourselves on clean high quality workmanship. We wear uniform and our Gas Safe ID badge Is worn at all times.


We invest in the latest technology and training, we can issue all paperwork in PDF format or traditional paper, send service reminders for when you appliance service is due.


We can be found on Google, YouTube, Facebook, Instagram and Next-door.

Our services include:

  • New Boiler installation.
  • Boiler services (annually to ensure safety).
  • Boiler repairs.
  • Faulty boiler diagnostics.
  • Boiler breakdown engineer
  • Central Heating Engineer.
  • Power flushing.
  • Worcester Bosch boiler repair.
  • Gas leak detection and repair.
  • Worcester Bosch boiler repair and installation.
  • Carbon monoxide alarms.
  • Landlord gas safety inspections and certificates.
  • Boiler Finance.
  • Emergency call out.
  • Gas cooker installation.
  • No obligation boiler quote.
  • Central Heating.
  • Radiators.
  • Designer radiators.
  • Vertical radiators.
  • Move radiators,
  • Mega flow Installation.
  • Megaflop Repair.
  • Thermostatic radiator valves.
  • Fire, cooker, warm air servicing.
  • Central heating pumps.
  • Heating magnetic filters and scale reducers.
  • Smart thermostat installation.
  • Hive thermostat installation.
  • Hot water cylinders.
  • All heating controls (zone valves, timers, room thermostats, smart heating controls etc.)
  • Maintenance and repair.
  • Fernox Inhibitor added.

Please click here to view our website

Accreditations and awards

City & Guilds Qualified - Level 3
City & Guilds Qualified - Level 3

This trade passed up to 12 Checkatrade vetting checks

Member since August 2023

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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