Reviews

  • 10

    Fantastic Service …fast response

    Posted 23 February

    We called at 10:45 (23/2/26) and explained to Jo that we had a problem with the heating/hotwater diverter and that we had been let down by our regular engineer who we called in December ‘25 ! Jo arranged for Grant to come out this afternoon who promptly checked to make sure this was the issue. He then replaced it and checked it was working correctly . Grant was really friendly and knowledgeable and called before to let us know what time he was arriving. I have now passed the company details onto a friend. WOW what great service ! Thank you
    Verified reviewer
    Job location: GU31
  • 10

    Reliable, friendly and reasonable prices

    Posted 07 February

    Had a leak in the loft coming from the heating pipe. Called mid morning and someone was with me in a couple of hours. Friendly and knowledgeable staff and amazing service. Didn’t cost a bomb either. Will definitely use them again for anything needed.
    Job location: GU35
  • 10

    Service review

    Posted 04 February

    He arrived on time and sent message to say exact time. He was very efficient and respected my house. He was polite and friendly and completed the service and cleaned up after himself. I was very pleased with the service and everything.
    Verified reviewer
    Job location: GU35
  • 10

    Broken boiler in Jan with no hot water or heating

    Posted 30 January

    Friendly and knowledgeable on the initial phone call, where here within minutes of the text with the eta. Efficient, detailed , quick to act and would reccomend to all!
    Verified reviewer
    Job location: GU35
  • 10

    Reliable and great customer service

    Posted 28 January

    OnTrack Heating have serviced our boiler and water tank for last 5 or 6 years. This service there was an issue identified. They promptly gave me a quote and managed to find a part and squeeze us in the next working day which was greatly appreciated. They are easy to communicate with, book appointments and get clear quotes and prices.
    Verified reviewer
    Job location: GU34
  • 10

    Great company

    Posted 27 January

    On Track are an excellent company to deal with. Great communication, always on time and neat and tidy work - would highly recommend.
    Verified reviewer
    Job location: GU30