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Drums n hoses

9.34/10

Kilbarchan Johnstone, Renfrewshire

Checkatrade member since July 2024

Public liability insurance is unverified

Customer Reviews

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9.34 /10

Based on 60 reviews over the past 12 months

Quality of work

9.4

Reliability

9.21

Communication

9.03

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise the engineers for being professional, friendly, and efficient, often fixing appliances quickly and explaining the problem clearly. A small number of reviews mention experiencing issues with office communication or call-out charges for unrepairable jobs.

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Reviews (62)

  • 10

    Ken the engineer is fantastic

    Posted 1 week ago

    Ken the engineer was fantastic, would highly recommend.
    Verified reviewer
    Job location: ML1
  • 10

    Robbie, Drums’n’Hoses

    Posted 18 July

    Robbie gave me notice of his arrival, did what was required and at all times was cheerful, helpful and tidy. Excellent job - done and dusted in 45 mins. Deep joy!
    Verified reviewer
    Job location: NE70
  • 8.33

    Professional service

    Posted 10 July

    Issue with fridge freezer temperature panel - appointment made on 3 July for July 8. Company couldn’t advise morning or afternoon but said could let us know evening before, this didn’t happen. On July 8 after asking received message of 12-3 slot which could be delayed. Engineer arrived 5.15. Was very courteous, professional and quickly established what was wrong and advised of costs of parts (which he was able to show us on phone ) which needed replacement- we concluded these costs were near the cost of a replacement fridge so decided not to go ahead with repairs- appreciated the honesty.
    Verified reviewer
    Job location: FK9
  • 10

    Excellent Customer Service

    Posted 09 July

    Robbie arrived on time. He refitted seal on our washing machine. He explained how he was going to carry out repair. Repair was completed perfectly. Robbie was very pleasant and professional, a credit to your company. Well done!! 10/10
    Verified reviewer
    Job location: G82
  • 10

    Wasn't needed british gas came saturday

    Posted 27 June

    Never used them
    Verified reviewer
    Job location: KA12
  • 10

    Fridge freezer leaking

    Posted 25 June

    Ken called to give arrival time. He quickly identified the problem, took the time to explain what had happened and how to solve. Would def recommend.
    Verified reviewer
    Job location: EH54

Photos

Company Info

Owner

Mr Robbie King

Sole Trader

1 years on Checkatrade

VAT Registered

No

24 Hour Call-outDomestic WorkCards AcceptedInsurance Work Undertaken

At Drums n Hoses, we're all about getting your daily essentials back in action swiftly. Imagine this: your washing machine not turning, Dyson not sucking, tumble dryer not drying, and oven not baking - we keep them all running smoothly, aiming within 1 or 2 days for repairs. But we don't just stop there; we cater to all makes and models, ensuring no appliance is left behind. we're your go-to team for prompt and reliable repairs, giving you peace of mind with your household appliances.

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