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Drain Zone Ltd

9.79/10

Bournemouth, Dorset

Checkatrade member since June 2024

Services

  • 24 Hour Drain Clearance
  • CCTV Surveys for Drains
  • Drain Installation
  • Drain Repair
  • Drainage Investigation
  • Blocked Drains
  • Soakaway Clearance
  • Emergency Drain / Sewer Clearance Service
  • Sewage Pump Maintenance
  • Drain Relining
  • Septic Tank Repair

Customer Reviews

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9.79 /10

Based on 89 reviews over the past 12 months

Quality of work

9.79

Reliability

9.8

Communication

9.78

What customers are saying

AI-generated from customer reviews over last 24 months

Drain Zone is consistently praised for its rapid, professional, and efficient service. Customers often highlight the team's ability to resolve drainage issues quickly, their polite communication, and their punctuality.

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Reviews (167)

  • Colin Z
    9.67

    Kitchen sink refitting and drainage unblocking

    Posted 3 days ago

    Very impressed with DrainZone. Michael called me within a minute of sending my request late in the evening, and they were able to quote and book a visit quickly. Andy and Luke were excellent—professional, helpful and clear in their explanations. They replaced my sink and tap and cleared a difficult blockage, all within about four hours. The price was very reasonable compared with another drainage firm. Highly recommended.
    Verified reviewer
    Job location: SO14
  • 8.33

    make sure you get a written quote

    Posted 3 days ago

    The team arrived on time, came prepared, and got to work quickly. The technician was professional and courteous, which I appreciated. However, their pricing system wasn’t clearly explained. I was told they’d try rodding first, but in reality the technician went straight to jetting without any real attempt at rods. Since I’d already asked for the pressure hose, I didn’t mind, but I don’t think I should be charged for a step never attempted. Overall, good service, but I’d advise anyone using them to get a written quote upfront.
    Job location: OX44
  • 10

    An Excellent Company

    Posted 27 January

    Drain Zone came to my rescue. Having had blocked toilets and shower for quite a few days. Adam was brilliant, he kept me informed at all stages, and explained what would be happening. I would certainly recommend Drain Zone, it’s an excellent company.
    Verified reviewer
    Job location: SO31

    Response from Drain Zone Ltd

    Hi Adele, Thank you for your feedback and custom. I will pass you feedback to Adam. Many thanks Team Drain Zone

  • Chris C
    10

    A good value and responsive business

    Posted 27 January

    I contacted Drain Zone for a check quote on a job I had already had quoted for. On this occasion, I didn't use them for the work but did use their competitive quote to drive down the quote from my existing provider. They were quick off the mark, responsive and helpful - and good value. I would use them in the future for sure.
    Job location: OX3

    Response from Drain Zone Ltd

    Hi Chris, We massively appreciate your feedback. Kind regards Team Drain Zone

  • 10

    Great communication

    Posted 27 January

    Drainzone were excellent. They carried out a CCTV camera survey on a property I am in the process of purchasing. Their communication was excellent and very friendly accommodating staff.
    Verified reviewer
    Job location: BS30

    Response from Drain Zone Ltd

    Hi Helen. Thank you for your review and feedback. Kind Regards Michael@drainzone

  • Mark S
    10

    Unblocking sewer pipe - great service

    Posted 25 January

    I have a recurring blocked sewer pipe and asked Drain Zone to quote to unblock it. Michael and his colleague replied to my enquiry very quickly, and offered to attend my property the next day. They unblocked the pipe in short order, and charged less than the initial quote as it was easier / quicker than they estimated. Great service all round, would definitely recommend them.
    Verified reviewer
    Job location: BH7

    Response from Drain Zone Ltd

    Hi Mark Thank you for your custom. Happy it's all sorted for you. Many thanks Aimee@drainzone

Photos

Company Info

Owner

Mr Michael Assad

Ltd Company

2 years on Checkatrade

VAT Registered

Yes: 483265179

24 Hour Call-outCards AcceptedDomestic WorkCommercial WorkInsurance Work UndertakenFree Estimates

Drain Zone are a friendly team of drainage engineers dedicated to providing an exceptional service. We have fixed pricing structure and we competitive within our market. We have an excellent customer service and aftercare team. Our hard working team will resolve your drainage issues efficiently. We offer a 10 year guarantee on larger works carried out by our company. Drain Zone can deal with all your drainage requirements from start to finish.


  • CCTV INSPECTIONS
  • HOME BUYERS DRAINAGE SURVEYS
  • NEW PIPEWORK INSTALL
  • SOAKAWAYS
  • LINING WORKS
  • SEPETIC TANKS
  • BLOCKAGES/CLEARENCES
  • SITE VISITS
  • EVERYTHING DRAINAGE

Accreditations and awards

National Association of Drainage Contactors
National Association of Drainage Contactors

This trade passed up to 12 Checkatrade vetting checks

Member since June 2024

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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