Drain Zone Ltd
Bournemouth, Dorset
Checkatrade member since June 2024
Services
Customer Reviews
Write a review9.69 /10
Based on 96 reviews over the past 12 months
Quality of work
9.66
Reliability
9.71
Communication
9.66
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for its professional, friendly, and efficient service, often highlighting the team's quick response times, clear communication, and helpful advice.
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Reviews (139)
9.67 Quick and efficient drains clearance
Posted 4 days ago
Immediate response to my query, early booking slot secured, smooth and efficient executionVerified reviewerJob location: GU4Response from Drain Zone Ltd
Hi Andrew, We really appreciate your feedback and review. Many thanks Team Drain Zone
- CCyril S
1 Survey of drains
Posted 6 days ago
I was quoted for a drain survey. The job was booked for lunch time, arrived late and rescheduled as time was insufficient. They arrived when I was abroad. The company revised the quote and charged £ 316 extra. I requested the invoice and report. After chasing numerous times the invoice was provided a week later. No report, the company now wants the full payment prior to releasing anything. I have used check a trade for years with no problems until now. Dismal customer service and unacceptable demands.Verified reviewerJob location: SO51 - MMarina M
10 outside Kitchen t
Posted 24 October
Job location: RH12Everything promised was fulfilled and I was kept up to date with ETA. Luke was lovely and did a great job. would definitely recommend.Response from Drain Zone Ltd
Hi Marina, Thank you for your custom and review. I have passed your feedback to Luke directly. All the best, Team Drain Zone
10 Drain Zone - An excellent company
Posted 17 October
From the moment we contacted Drain Zone we were impressed with the speed of response and all the information we were given by Michael. The professionalism of the drainage engineer (Luke) was truly exceptional. A very pleasant and courteous individual who arrived at the arranged time and set about dealing with the issue we were facing with one of our toilets/drain. We very much appreciated his expertise in sorting out an issue which had plagued us for some time as well as the sound advice that he gave us to prevent it reoccurring. We would not hesitate to use this company again.Verified reviewerJob location: SP7Response from Drain Zone Ltd
Hi Rachael, Thank you for your custom and review. Glad the issue has been sorted ✔️ Many thanks Michael Drain Zone
- MMichael B
8.67 kitchen sink repair
Posted 17 October
Job location: RH15Arrived in the time window specified, determined the problem very quickly and once parts were sourced, repairs were done in less than a half hour.Response from Drain Zone Ltd
Hi Michael, We appreciate your feedback. Many thanks Team Drain Zone
- MMartin A
9 Drain cleaning
Posted 11 October
The company responded quickly and kept the agreed appointment. The drains were cleaned successfully.Verified reviewerJob location: RG30Response from Drain Zone Ltd
Hi Martin, Thank you for your custom. Team Drain Zone
Photos
Company Info
Owner
Mr Michael Assad
Ltd Company
1 years on Checkatrade
VAT Registered
Yes: 483265179
Drain Zone are a friendly team of drainage engineers dedicated to providing an exceptional service. We have fixed pricing structure and we competitive within our market. We have an excellent customer service and aftercare team. Our hard working team will resolve your drainage issues efficiently. We offer a 10 year guarantee on larger works carried out by our company. Drain Zone can deal with all your drainage requirements from start to finish.
- CCTV INSPECTIONS
- HOME BUYERS DRAINAGE SURVEYS
- NEW PIPEWORK INSTALL
- SOAKAWAYS
- LINING WORKS
- SEPETIC TANKS
- BLOCKAGES/CLEARENCES
- SITE VISITS
- EVERYTHING DRAINAGE
Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks
Member since June 2024
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