Drain Doctor
Brunswick Industrial Estate, Newcastle upon Tyne, Tyne and Wear
Checkatrade member since 201410
Public liability insurance is unverified
Services
- Drain Relining
- Septic Tank Repair
- Sewage Pump Maintenance
- 24 Hour Drain Clearance
- Blocked Drains
- CCTV Surveys for Drains
- Sewage Pump Installation
- Drain Installation
- Drain Repair
- Drainage Investigation
- Emergency Drain / Sewer Clearance Service
- Septic Tank Emptying
- Septic Tank Installation
- Soakaway Clearance
- Waste Water Treatment Plant Installations
Customer Reviews
Write a review9.9 /10
Based on 84 reviews over the past 12 months
Quality of work
9.94
Reliability
9.83
Communication
9.96
Reviews (915)
10 Five Stars all the way!
Posted 2 days ago
Initially it waa difficult to get in touch as they only had a phone number which meant I couldn’t text my query/ or a live chat option and as a deaf person that was annoying but once a family member called in for me (not ideal or allows me to be independent - a lesson here for you folks!) they were quick to text me and once Joe arrived within the hour (impressed) - he was courteous, helpful and obviously experienced. He was in and out within an hour. £280 paid for this service and even helped clean up! He was patient and communicated very well! Also thank you to Sharon, the weekend handler!Verified reviewerJob location: NE2310 Clearing blocked external drains.
Posted 27 April
Responsive professional and friendly service. Reassuring. Got the job done quickly and efficiently.Verified reviewerJob location: NE1210 Manhole blockage
Posted 27 April
Exceptional service - From lovely lady on telephone taking report - and then the helpful young man who arrived to our home . Would definitely recommend.Verified reviewerJob location: NE510 Drainage flooding
Posted 26 April
Job location: NE5From my initial phone call and a response from Sharon about the problem - then a call from Cameron (engineer) to say he was on his way - I have nothing but praise for the company - Then a follow up call again from Sharon to check we were alright . I would happily recommend drain Doctor10 Blocked drain
Posted 13 April
Sharon kept me informed by phone as to when the engineer would arrive. She was very friendly and good banter. Kev arrived and within an hour he successfully unblocked the drain. Again he was friendly and helpful and did his job well. Appreciate the service I received.Verified reviewerJob location: TS2710 clearance of blockage and rebenching of gully
Posted 09 April
Engineer turned up within half a day and gave a diagnosis of the fault, work needed and cost. Work was completed to a high standard and Jordan was very personable and communicated throughout the job so that I understood what he was doing and why. I would definitely recommend and use again.Verified reviewerJob location: NE6
Photos
Company Info
Owner
Mr Jim Watson
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 177682657
Fix it Once - Fix it Right - Fix it Forever - Fix it Now!
With over 25 years’ experience.
Drain Doctor is the North East's most reliable full service combined emergency plumbing and drainage company. Servicing both commercial and domestic customers.
Our customer reviews speak for themselves.
We specialise in delivering a unique level of customer service.
We offer a true 24/7 service every day of the year including Bank Holidays, with prices agreed before any work is started.
All our technical support vehicles are fully equipped for any emergency.
Drain Doctor can cover all plumbing and drainage issues anywhere in the North East including pipe and sewer line inspections, drain sewer preventative maintenance plans, drain clearance, gutter and facia renewals in fact all commercial and domestic plumbing!
The peace of mind of £10million liability cover.
No job is too large or too small - if it's important to you then it's important to us