Drain Doctor
Newcastle upon Tyne, Tyne and Wear
Checkatrade member since November 201410
Public liability insurance is unverified
Services
- 24 Hour Drain Clearance
- CCTV Surveys for Drains
- Septic Tank Emptying
- Waste Water Treatment Plant Installations
- Drain Installation
- Septic Tank Installation
- Drain Repair
- Drainage Investigation
- Sewage Pump Installation
- Blocked Drains
- Soakaway Clearance
- Emergency Drain / Sewer Clearance Service
- Sewage Pump Maintenance
- Drain Relining
- Septic Tank Repair
Customer Reviews
Write a review9.85 /10
Based on 66 reviews over the past 12 months
Quality of work
9.93
Reliability
9.8
Communication
9.81
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this service as prompt, professional, and efficient, often highlighting how quickly their issues were resolved. Reviewers frequently praise the excellent communication from both the friendly office staff and the knowledgeable technicians.
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Reviews (956)
10 Blocked toilet
Posted 3 days ago
Professional, efficient service. Sharon was friendly and kept me updated on when the technician would arrive. The technician, Dorian, was very knowledgable and had the issue sorted quickly. Highly recommend.Verified reviewerJob location: DH310 Drains
Posted 4 days ago
Job location: NE24Arranged the drain doctor to call and didn’t wait to long before they arrived job was done and work completed great job thank you.!10 Blocked toilet
Posted 4 days ago
Fast, efficient, professional, friendly, clean. I couldn’t fault anything. He took photos, explained what he was doing. Clean and tidy.Verified reviewerJob location: NE2610 Reliable
Posted 21 December 2025
He was in and out very fast very good. Happy with the work that was carried out.Verified reviewerJob location: DL1410 Very professional
Posted 07 December 2025
Dorian was great to deal with and very professionalVerified reviewerJob location: NE6110 Excellent experience!
Posted 23 November 2025
I called on Saturday and was given the option of a few different time slots. I was kept informed prior to the technician arriving and everything (free call out, no obligation quote etc.) was clearly explained. When the technician, Scott, arrived he was polite, friendly and extremely helpful. He showed us what was causing the issue and even spoke to Northumbrian Water on our behalf to ensure future works would be carried out to prevent further issues. I would highly recommend Drain Doctor; they have been efficient, effective, fairly priced and are clearly very customer orientated.Verified reviewerJob location: DL14
Photos
Company Info
Owner
Mr Jim Watson
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 177682657
Fix it Once - Fix it Right - Fix it Forever - Fix it Now!
With over 25 years’ experience.
Drain Doctor is the North East's most reliable full service combined emergency plumbing and drainage company. Servicing both commercial and domestic customers.
Our customer reviews speak for themselves.
We specialise in delivering a unique level of customer service.
We offer a true 24/7 service every day of the year including Bank Holidays, with prices agreed before any work is started.
All our technical support vehicles are fully equipped for any emergency.
Drain Doctor can cover all plumbing and drainage issues anywhere in the North East including pipe and sewer line inspections, drain sewer preventative maintenance plans, drain clearance, gutter and facia renewals in fact all commercial and domestic plumbing!
The peace of mind of £10million liability cover.
No job is too large or too small - if it's important to you then it's important to us
Accreditations and awards
