Drain Doctor
Newcastle upon Tyne, Tyne and Wear
Checkatrade member since November 201410
Public liability insurance is unverified
Services
- 24 Hour Drain Clearance
- CCTV Surveys for Drains
- Septic Tank Emptying
- Waste Water Treatment Plant Installations
- Drain Installation
- Septic Tank Installation
- Drain Repair
- Drainage Investigation
- Sewage Pump Installation
- Blocked Drains
- Soakaway Clearance
- Emergency Drain / Sewer Clearance Service
- Sewage Pump Maintenance
- Drain Relining
- Septic Tank Repair
Customer Reviews
Write a review9.84 /10
Based on 66 reviews over the past 12 months
Quality of work
9.91
Reliability
9.78
Communication
9.79
What customers are saying
AI-generated from customer reviews over last 24 months
This trade is highly recommended by customers for their prompt, professional, and friendly service. Reviewers frequently praise the clear communication and the technicians' ability to efficiently diagnose and resolve drainage issues.
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Reviews (948)
10 Good service
Posted 1 week ago
Job location: NE23Kev was spot on and sorted the job in a short time and was pleasant and well/mannered10 Arrived Quickly, Did A Great Job
Posted 09 November
We called out Drain Doctor after we noticed our outside drains failing to drain properly and starting to overflow- someone was with us in well under an hour (on a Saturday morning), cracked on diagnosing and fixing the problem and we were back to normal within a couple of hours. The place was left really clean afterwards, no complaints at all. Would recommend to anyone having similar troubleVerified reviewerJob location: NE610 Excellent service- highly recommend
Posted 08 November
I’m really pleased with the service I received from Drain Doctor today. Sharon, the call handler, was friendly, helpful, and clearly explained the whole process. Paul, the technician, called ahead and arrived exactly when he said he would. He quickly unblocked my drain and made sure everything was working properly before leaving. From start to finish, the service was prompt, professional, and hassle-free. Highly recommended!Verified reviewerJob location: NE69.67 No job to small and always find solutions
Posted 02 November
Drain Doctors are absolutely amazing very friendly and helpful. Sharon took my call and she was absolutely amazing even when busy tried everything possible to get someone out understood my dilemma and how important it was. Cameron and Owen are amazing again very helpful thank you for sorting it all outVerified reviewerJob location: SR410 Professional, sorted the issue quickly, polite and courteous!
Posted 02 November
I couldn’t recommend drain doctor enough. They were able to sort a same day appointment for me and Sharon kept me updated throughout the day as to when to expect them. I also got a call from Kevin the technician before his arrival. I felt like he really understood the issue and did everything possible to fix it quickly rather than other companies I’ve felt have prolonged the job if on an hourly rate. Kevin was polite, professional and courteous of my home. He cleaned up after and made sure the bathroom was in a suitable state for us. He’s an asset to you guys! Please pass on our thanks!Verified reviewerJob location: NE1310 Great job done.
Posted 01 November
Absolutely great. Did a really thorough job and got to the bottom of the issue when others hadn't.Verified reviewerJob location: SR8
Photos
Company Info
Owner
Mr Jim Watson
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 177682657
Fix it Once - Fix it Right - Fix it Forever - Fix it Now!
With over 25 years’ experience.
Drain Doctor is the North East's most reliable full service combined emergency plumbing and drainage company. Servicing both commercial and domestic customers.
Our customer reviews speak for themselves.
We specialise in delivering a unique level of customer service.
We offer a true 24/7 service every day of the year including Bank Holidays, with prices agreed before any work is started.
All our technical support vehicles are fully equipped for any emergency.
Drain Doctor can cover all plumbing and drainage issues anywhere in the North East including pipe and sewer line inspections, drain sewer preventative maintenance plans, drain clearance, gutter and facia renewals in fact all commercial and domestic plumbing!
The peace of mind of £10million liability cover.
No job is too large or too small - if it's important to you then it's important to us
Accreditations and awards
