Drain Doctor
Newcastle upon Tyne, Tyne and Wear
Checkatrade member since November 201410
Public liability insurance is unverified
Customer Reviews
Write a review9.9 /10
Based on 85 reviews over the past 12 months
Quality of work
9.94
Reliability
9.85
Communication
9.97
What customers are saying
AI-generated from customer reviews over last 24 months
Drain Doctor receives high praise for their prompt and efficient service, with customers frequently highlighting the friendly and professional communication from both office staff and engineers; customers appreciate the clear explanations and updates provided throughout the process. A small number of customers noted difficulty contacting them initially due to the lack of online chat.
Was this helpful?
Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.
Reviews (923)
10 Unblocked drains
Posted 5 days ago
Job location: TS7“Leon and Dorin from Drain Doctor were fantastic! They were friendly, professional, and very thorough in their work. Nothing was too much trouble for them, and they made sure everything was sorted properly before they left. Highly recommend their services!”10 Blocked communal drain, Northumbria water rang.
Posted 5 days ago
Lovely lads looked in the communal drain and rang Northumbria Water. Will save Drain Doctor number just in case for future.Verified reviewerJob location: TS2510 The lads were brilliant, kept me informed and was a difficult job.
Posted 5 days ago
Phoned this morning, they were with me within a couple of hours. Very good serviceVerified reviewerJob location: DL1710 Unblocked drainage line
Posted 31 May
Unblocked drainage line and manhole which was causing a smell in the house. Cleaned the area and explained the cause of the issue.Verified reviewerJob location: NE610 Blocked manhole
Posted 31 May
Amazing job done by Kev thank you so much and what a job you had to do clear a blocked manhole that had burst.Verified reviewerJob location: NE610 Drain blocked
Posted 24 May
I called for a review of slow flushing toilet and the potential of the drain being blocked. The appointment was made for mid morning to lunchtime and that I would be called when the guys were on their way. I received the call and they turned up 25 minutes later, took less than 5 mins to confirm the drain was blocked. We agreed the worked that needed to be done and the fee and the whole job was completed within the hour. Leon and Dorin were very nice and friendly kept me up to date with what was going on. I totally recommend Drain Doctor for any drainage issues you may have.Verified reviewerJob location: NE23
Photos
Company Info
Owner
Mr Jim Watson
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 177682657
Fix it Once - Fix it Right - Fix it Forever - Fix it Now!
With over 25 years’ experience.
Drain Doctor is the North East's most reliable full service combined emergency plumbing and drainage company. Servicing both commercial and domestic customers.
Our customer reviews speak for themselves.
We specialise in delivering a unique level of customer service.
We offer a true 24/7 service every day of the year including Bank Holidays, with prices agreed before any work is started.
All our technical support vehicles are fully equipped for any emergency.
Drain Doctor can cover all plumbing and drainage issues anywhere in the North East including pipe and sewer line inspections, drain sewer preventative maintenance plans, drain clearance, gutter and facia renewals in fact all commercial and domestic plumbing!
The peace of mind of £10million liability cover.
No job is too large or too small - if it's important to you then it's important to us
Accreditations and awards
