Reviews

  • Alison T
    10

    Outdoor drain needed unblocking

    Posted 08 April

    They did a great job, it turned out to be a bit more complicated than it looked at first and they made sure it was all done properly.
    Verified reviewer
    Job location: NE30
  • 10

    Excellent emergency call-out service

    Posted 24 January

    Responded quickly and came out at 9pm on a Saturday, which we really appreciated. Got the job done efficiently and explained everything clearly and patiently. Very friendly, professional, and considerate. Made a stressful situation much easier. Would happily use again and recommend
    Verified reviewer
    Job location: NE9
  • 10

    PEACE OF MIND!

    Posted 18 January

    Rang Drain Doctor talked 2 a luvly lady called Sharon said i needed help with a SVP Pipe which was in my food cupboard & had bn leaking! She said sum1 wud be with me later that same day! Paul arrived checked the pipe 4 me, checked the main drain for blockages, Paul rang taps toilets wer flush'd even the washer went on! he stayd till he knew the the pipe stayd dry & it give me peace of mind knowing that the camara he'd used showed no blockage in my pipes 2 cause the problem again, id have no problem telling any1 if you need help call this firm ther a 💯 brilliant at what they do!!!
    Verified reviewer
    Job location: TS24
  • Mark B
    4

    Drain CCTV for property ahead of a purchase

    Posted 18 January

    Large parts of the survey were abandoned due to there being sediment in the pipes, and the mapping of pipes was significantly incorrect including location of covers. After paying DD and contacting other companies for follow up quotes, they all said the survey had not been completed properly and the drains had not been jetted properly. Ended up having to redo the job with another firm who did the survey properly first time, and mapped the drains accurately. Waste of time and money using DD - would strongly avoid.
    Verified reviewer
    Job location: NE20
  • 10

    Excellent service

    Posted 10 January

    Friendly, effective and efficient: very helpful and would recommend
    Verified reviewer
    Job location: DL7
  • 10

    Blocked toilet

    Posted 28 December 2025

    Professional, efficient service. Sharon was friendly and kept me updated on when the technician would arrive. The technician, Dorian, was very knowledgable and had the issue sorted quickly. Highly recommend.
    Verified reviewer
    Job location: DH3