Drain Division Ltd
In your Local Area
Checkatrade member since May 2023
Customer Reviews
Write a review9.15 /10
Based on 118 reviews over the past 12 months
Quality of work
9.13
Reliability
9.18
Communication
9.34
What customers are saying
AI-generated from customer reviews over last 24 months
Most customers praise the team's professional, friendly and efficient work, highlighting their quick response times and clear communication. However, a number of reviewers express concerns about pricing transparency and upselling, while a few have also reported issues with punctuality.
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Reviews (395)
10 Good service
Posted 2 days ago
Explained the process to clear the drain & all completed within 30 mins. Thanks guys quick process & more than happy. Would recommendVerified reviewerJob location: B74Response from Drain Division Ltd
Thank you for the great review. God to hear the problem was resolved so quickly. Thank you for the recommendation.
- LLiam P
10 drainage investigation
Posted 20 July
very satisfied with the work and staff, thanks so much!Verified reviewerJob location: NG9Response from Drain Division Ltd
Thank you for taking the time for leaving a review. Glad we could be of service, your comments have been passed to the staff.
9.33 roof rain water drain pipe needed unblocking , year's of muck blockef the rain water flow
Posted 19 July
Job location: BA2company was very quick in respond and arrived on time to do the job done very efficiently, only thing is the cap for plugging the hole they made to clear the drain was very expensive, otherwise all is goodResponse from Drain Division Ltd
Thank you for taking the time to leave a review. Due to lack of access to the drain, the engineer had no option but to cut an access point into the pipework. This was then resealed after with a bung. Pleased that the problem was resolved quickly
10 Drain people who know what they are doing.
Posted 17 July
I had a problem with a soakaway from the drive which was not clearing the water away. The person who attended knew about the problems that you can have with this type of drain and had it working in 30 mins. No call out fee so I only paid for the time he was here.Verified reviewerJob location: SS7Response from Drain Division Ltd
Thank you for taking the time to leave a review. Pleased the problem was resolved so quickly for you.
10 Reliable Drain services
Posted 14 July
Job location: BH8Faultless service from drain division. From call-out to the work being completed the guys were nothing but professional and did a great job clearing my blocked drain system and gave me peace of mind the issue has finally been resolved.Response from Drain Division Ltd
Thank you for the brilliant review. Good to hear that every step of the work was good. Thank you again.
0 Blocked drain
Posted 08 July
Job location: SL4Avoid. For the following reasons: - purposeful complete lack of transparency around cost of job. - pressurised upsell driven by instilling time pressure and fear of what might happen - extortionate costs - vague and incomplete follow up report, low level of detail leaving it useless. - extortionate quote for follow up work, without clarity of whether this would solve the issue. This is not a good business, they are out for as much of your money as they can get, in return for as little as they can give, and they use unscrupulous methods to achieve this.Response from Drain Division Ltd
Checktrade have been provided the sound file of the booking where you were quoted the rates, job sheet where you had signed in 4 places to agree the rates. The report which you chased us for (hardly pressured selling) which details every fault found.
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Company Info
Owner
Paul Davies
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 303940526
Drain Division Ltd, we take pride in our commitment to delivering exceptional customer service in the realm of drainage solutions. Our company, though compact, is widely recognized for its proficiency in handling diverse drain-related challenges
Blocked Drains? Blocked Toilets? Drain Division Ltd has got you covered! We're not just your average drainage company; we're your go-to experts for all things related to drains.
From Drain CCTV surveys to Sewage plant installations and Septic Tank installations, we handle it all with precision and expertise. Our compact yet efficient team is known for delivering top-notch customer service in the drainage solutions arena.
At Drain Division, we specialize in CCTV and compliance surveys, ensuring your drainage systems flow seamlessly. Encounter a blockage? Our dedicated engineers are on the case, swiftly and cost-effectively resolving any drainage issues you face.
But that's not all - we go beyond just clearing drains. Our team provides valuable insights and advice to prevent future blockages. Consider us your partners in maintaining optimal drainage functionality.
Expect service excellence every time. Our experienced local professionals are just a phone call away, ready to tackle your drainage challenges promptly. With Drain Division, you get the finest service within a minimal time-frame.
Thanks for considering Drain Division Ltd for all your drainage needs. We're here to make your drainage experience a win-win!
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Member since 2023
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