Drain Division Ltd
In your Local Area
Checkatrade member since 2023
Customer Reviews
Write a review9.08 /10
Based on 114 reviews over the past 12 months
Quality of work
9.05
Reliability
9.11
Communication
9.37
What customers are saying
AI-generated from customer reviews over last 24 months
Drain Division receives praise for their prompt and efficient service, clear communication, and the professionalism of their engineers, who are often commended for thoroughness and providing helpful advice; however, some customers have reported issues with missed appointments, unexpected charges, and occasionally incomplete surveys.
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Reviews (381)
- AAnonymous
10 Replacement of two collapsed manholes on my driveway
Posted 1 day ago
Excellent in all respects. Extremely professional service from the first contact to the completion of the job. Couldn’t be more satisfied and impressedVerified reviewerJob location: DE65 - AAnonymous
8.33 outside drains blocked
Posted 1 day ago
THE GUYS DID A GOOD JOB TRACING A COMPLETE COMPLEX DRAIN SYSTEM AND CLEARING IT.Verified reviewerJob location: BN20 10 Washing machine blocked drain
Posted 6 days ago
The trader did an excellent job by completing it quickly in less than half an hour, and actually improving the drain design that was in place before. Absolutely recommended!Verified reviewerJob location: CV31Response from Drain Division Ltd
Thank you for the excellent review. Great to hear it was resolved so quickly and ensure that you should have no more problems.
- AAnonymous
9.33 Drain blockage from kitchen sink
Posted 30 May
The initial communication was very good and pricing clear. For me having to wait around all day was not good particularly when I was informed late in the afternoon that the engineer would not be coming. The following day again I waited until late afternoon before eventually I received the call that the engineer was on the way. From here on the service was excellent the engineer doing a great job and leaving the site clean and tidy. Both men were very polite and efficient doing a good job.Verified reviewerJob location: CV37Response from Drain Division Ltd
Thank you for your review. Sorry to keep you waiting, previous jobs had been worse than expected! I'm glad once Alick arrived everything went well and the works were completed. Thank you again
10 Struggling with repeat sewage blockage.
Posted 28 May
Sam and Lee from Drain Division were absolutely amazing. We have been struggling with the whole drainage system since we moved in. It is an old house and the landlords just send a handyman to tweak it. Two weeks later it is blocked again. Sam did a 100% job on the sewage and discovered that out drains are blocked with old food from previous renters. If he did not do that they would probably have send the handyman and we would have limped on. Will definitely use Drain Division again and will refer you yo anyone who would listen. Thank you so much for a brilliant job.Verified reviewerJob location: TA10Response from Drain Division Ltd
Thank you for the lovely review. Good to hear that finally thanks to Sam and Lee your problems have been resolved. Thank you for your recommendations.
10 To unblock a sewer
Posted 19 May
I was very impressed by the attention to detail by the two engineers who were very thorough in their approach to the problem of my blocked sewer . They located the problem and carried out a temporary repair which overcame the problem and gave me time to arrange a permanent repair.Verified reviewerJob location: WV3Response from Drain Division Ltd
Thank you for the great review. Glad to hear that Rich and Frank managed to resolve the problem for you which helped with a more permanent repair.
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Company Info
Owner
Paul Davies
Ltd Company
2 years on Checkatrade
VAT Registered
Yes: 303940526
Drain Division Ltd, we take pride in our commitment to delivering exceptional customer service in the realm of drainage solutions. Our company, though compact, is widely recognized for its proficiency in handling diverse drain-related challenges
Blocked Drains? Blocked Toilets? Drain Division Ltd has got you covered! We're not just your average drainage company; we're your go-to experts for all things related to drains.
From Drain CCTV surveys to Sewage plant installations and Septic Tank installations, we handle it all with precision and expertise. Our compact yet efficient team is known for delivering top-notch customer service in the drainage solutions arena.
At Drain Division, we specialize in CCTV and compliance surveys, ensuring your drainage systems flow seamlessly. Encounter a blockage? Our dedicated engineers are on the case, swiftly and cost-effectively resolving any drainage issues you face.
But that's not all - we go beyond just clearing drains. Our team provides valuable insights and advice to prevent future blockages. Consider us your partners in maintaining optimal drainage functionality.
Expect service excellence every time. Our experienced local professionals are just a phone call away, ready to tackle your drainage challenges promptly. With Drain Division, you get the finest service within a minimal time-frame.
Thanks for considering Drain Division Ltd for all your drainage needs. We're here to make your drainage experience a win-win!
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Member since 2023
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