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Reviews

  • 10

    Highly recommended drainage and toilet blockage expert

    Posted 1 day ago

    Brent came to investigate some pretty challenging and inaccessible drainage issues with our downstairs toilet and the exterior piping leading from it. Despite our property being outside of the area where he normally operates, Brent visited at short-notice and quickly was able to pinpoint the further works that needed to rely upon highly specialised equipment to be brought in by a niche provider to further investigate our issue. Acting with honesty and integrity, he pointed me to such a specialised provider who might be able to help. I wouldn't hesitate to call upon Brent again.
    Verified reviewer
    Job location: RG7
  • 10

    My go to guy for drain unblocking

    Posted 2 days ago

    Have used Brent a number of times for drain unblocking and would highly recommend him. Pleasant man, who responds in a timely fashion and does a great job.
    Verified reviewer
    Job location: SL3

    Response from Drain Clearance UK Ltd (Drain & Toilet Unblocking Specialists)

    Thank you for the review, Drain Clearance Uk Ltd do appreciate your feedback , best wishes and thanks again Drain clearance uk Ltd

  • Claire B
    10

    Smelly drain investigation

    Posted 15 September

    From start to finish, Brent was a fantastic communicator. We had a brief chat initially and then he called a couple of days later as arranged. He attended very quickly despite it not being an emergency, and was very friendly and easy to chat to. He investigated our drainage issue and uncovered a potential issue with the soakaway which we were unaware of and can now investigate properly. Wouldn't hesitate to use Brent again and would recommend to everyone.
    Verified reviewer
    Job location: SL6

    Response from Drain Clearance UK Ltd (Drain & Toilet Unblocking Specialists)

    Hi Claire Drain clearance uk Ltd Appreciate your positive review. Glad we were able to help with your drainage issues, hopefully it can be resolved and the initial investigation was helpful in identifying the issue. Best regards Drain clearance uk Ltd

  • 10

    Cleared our drainage problem

    Posted 01 September

    I can’t recommend this company enough! After dealing with other drainage companies who couldn’t find the problem and tried to push unnecessary (and expensive) treatments, I was honestly losing hope. Then Brent came out to help. He quickly located the blockage, explained everything clearly, and had it fixed within 30 minutes. Not only did he solve the issue efficiently, but he also gave me really helpful advice to prevent it happening again. The difference was night and day compared to the others I’d used before. Our drains are now clear, and the horrible smell in the house is gone – such a r
    Verified reviewer
    Job location: SL6

    Response from Drain Clearance UK Ltd (Drain & Toilet Unblocking Specialists)

    Absolute pleasure to have solved your issue. Drain clearance uk Ltd appreciate your positive reply. Thank you for the review and we wish you all the best. Best regards Drain clearance uk Ltd

  • 10

    Drain blockage

    Posted 07 July

    Brent responded to our email enquiry very quickly and managed to fit us in next day. He was very friendly and professional and dealt with the problem straight away, explaining and showing us the processes as he went. The drains were very badly blocked, but he successfully cleared them and bagged the drain debris after. Would definitely recommend Brent’s services to others.
    Verified reviewer
    Job location: SL1

    Response from Drain Clearance UK Ltd (Drain & Toilet Unblocking Specialists)

    Thank you for your review, Drain Clearance Uk Ltd thank you for leaving such a positive review. We are pleased you are clear and all your internal systems are up running smoothly again. Thank you for using Drain Clearance Uk Ltd.

  • 10

    Back garden drain block/overflow

    Posted 02 July

    Brent arrived punctually to help. He tried to locate a manhole but found that we didn’t have one in our garden. He then used a rod to clear the blockage, and after a few attempts, the drainage improved significantly. Although he could have called the job done at that point, he went above and beyond by checking with our neighbour to locate their manhole. Since his machine couldn’t reach it, he manually used the rod to clear the blockage from there. In the end, the water flowing freely in the neighbour’s manhole—Brent truly went the extra mile. Fantastic job, and I highly recommend him!
    Verified reviewer
    Job location: RG6

    Response from Drain Clearance UK Ltd (Drain & Toilet Unblocking Specialists)

    Thank you so much for the kind review you posted. Drain clearance uk Ltd appreciate the feedback, we are so glad we were able to help you with your drainage issues. Thanks again and best regards Drain clearance uk Ltd