Dolphin Lifts Kent Ltd
Ashford, Kent
Checkatrade member since July 201410
Services
- Mobility Adaptions in the Home
- Stairlift Installation
- Emergency Mobility Service
- Stairlift Repair
Customer Reviews
Write a review9.77 /10
Based on 16 reviews over the past 12 months
Quality of work
9.75
Reliability
9.75
Communication
9.81
Reviews (77)
10 Curved Platinum Ultimate stair lift!
Posted 01 November
I have waited aprox 6 month before writing this review because I wanted to see how the stair-lift perform. I can say quite honestly that it is excellent. Before installation, the advise and help given was very very good. For example we were advised to wait a couple of weeks for the new model to be available (curved Platinum Ultimate). Communication was again excellent and the installation was tidy and hassle free. Finally the price was very good. We would highly recommend Dolphin Lifts Kent Ltd!Verified reviewerJob location: ME12Response from Dolphin Lifts Kent Ltd
Thank you so much for your lovely review! It really means a lot that you took the time—after several months of using the stairlift—to share your experience. We’re so happy to hear that the Platinum Ultimate has been working so well for you. I’m glad our a
10 Excellent all round service
Posted 26 October
Job location: CT19Fantastic service. Everyone involved was really understanding, from the quote, survey and installation. Speed of getting the stairlift installed was a matter of days. The attitude of the installation team made this such an easy experience for my elderly parents.Response from Dolphin Lifts Kent Ltd
Thak you Mr Goss, I am so happy you and your family have had a lovley experience dealing with Dolphin Lifts Kent. I will pass this to all the team!
10 Excellent Service
Posted 02 October
From the initial survey to the installation, the whole process has been seamless. We had to have a radiator and handrail removed, this work was completed leaving the area clean and tidy. Our lift engineer 'Tony' then arrived to fit the lift, again he left the area clean and tidy. He was friendly and very patient when explaining how to use the lift. Excellent serviceVerified reviewerJob location: DA11Response from Dolphin Lifts Kent Ltd
Thank you for your lovely review! We’re so pleased to hear that everything ran smoothly, just as expected. We’ll be sure to pass your fantastic feedback on to our team. Kindest regards, Dolphin Lifts Kent
10 Professional and nice people to work with
Posted 27 September
From discussing the possibility of a stairlift to actually installing it, the process was smooth and efficient. Very competitive on price and nothing was too much trouble. I would recommend 100%.Verified reviewerJob location: ME2Response from Dolphin Lifts Kent Ltd
Thank you, Mr. Parker, for the kind words! We’re very happy everything went well for you, and we’ll be sure to share your feedback with the team!!
10 Excellent service and very professional
Posted 26 September
Excellent and very professional service from the initial call for a quote to the final installation. If you are looking for company that provides exceptional service this is the company for you. A very warm thank you to Richard for providing the quote and being very patience when discussing the various options, to Lee who conducted the installation in a very professional way, made sure everything was clean afterwards and great a explaining how everything worked.Verified reviewerJob location: ME710 Great Call out times
Posted 24 September
Job location: ME12Highly recommend Dolphin Lifts Ltd. Great call out times and have always been able to fix the issue there and then. Staff are polite and informative.Response from Dolphin Lifts Kent Ltd
Thank you very much for your kind recommendation Emma. We’re pleased to hear that our team has consistently provided prompt service and effective solutions. Your feedback is greatly appreciated and will be shared with our staff!
Photos
Company Info
Owner
Mr Neil Welham
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 662185040
Dolphin Lifts Kent Ltd is an approved dealer of stairlifts and home lifts throughout Kent and East Sussex.
We can supply and install a wide range of products from the leading manufacturers of domestic lifts.
We specialize in their survey, installation, service and repair, and our team of expertly trained staff are on hand to meet your needs.
Dolphin Lifts Kent Ltd is a family run business established in 1988.
We are committed to providing excellent customer service and this has been our aim since taking over the company in 2008.
Our primary focus is ‘keeping you at home’.
With a range of new and reconditioned products to suit your budget and your needs, we are confident we can provide the right solution for you to stay in your home safely.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2014
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Qualifications and accreditations
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