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Reviews

  • 10

    Exceptional service and life changing experience

    Posted 06 January

    ⭐⭐⭐⭐⭐ We had Dolphin Lifts Kent Ltd fit a stairlift in my dad’s house and the whole experience was excellent from start to finish. The team were friendly, professional, and incredibly respectful of my dad and his home. Everything was clearly explained, there was no pressure, and the installation was carried out efficiently and neatly. The stairlift itself has made a huge difference to my dad’s confidence and independence, which has been such a relief for our whole family. I wouldn’t hesitate to recommend Dolphin Lifts Kent Ltd to anyone looking for a reliable, caring, and professional service
    Verified reviewer
    Job location: ME10
  • 10

    Amazingly Speedy and professional service

    Posted 05 January

    We recently asked for a quote from Dolphin Lifts which was extremely competitive - This was just one week before Christmas - Richard arrived on the same day I contacted them and gave me an extremely competitive quote in the evening of the same day. The lift was then installed on the 23rd December - Unbelievably speedy and professional service all round. I would recommend Dolphin lifts to anyone who wants a very competitive price and a first class exceptional service.
    Verified reviewer
    Job location: TN23
  • 10

    Top Service from a Top Company!!!

    Posted 02 January

    Thank you, Dolphin Lifts Kent, for repairing my wife’s stairlift. I called Dolphin at 13.30 and the stairlift was repaired by 15.30! Very happy with the service! Lovley local company! Highly recommended!!
    Verified reviewer
    Job location: CT16

    Response from Dolphin Lifts Kent Ltd

    Thank you so much for your kind review! We’re delighted to hear that we were able to repair your wife’s stairlift so quickly and that you were happy with the service. Providing prompt, reliable support for our local customers is very important to us. Thank you for your recommendation — it really means a lot to the whole team at Dolphin Lifts Kent

  • 10

    Excellent company

    Posted 22 December 2025

    Dolphin lifts fitted a stair lift for me. From the first visit they were friendly, helpful and accommodating. Everything was done in a timely manner with no issues at all. As a younger person with a disability, I had previously recieved judgemental comments from another company who came to quote. Dolphin lifts were in no way judgemental, putting me at ease the whole time and made the whole process very smooth!
    Verified reviewer
    Job location: CT15

    Response from Dolphin Lifts Kent Ltd

    Dear Mrs Otero Thank you so much for your lovely feedback — it really means a lot to us. We’re really glad to hear that you felt comfortable and supported throughout the process. Making sure everyone feels respected and at ease is very important to us, so we’re pleased that this came across during your experience with our team. It’s also great to know everything went smoothly and on time. Thank you for choosing Dolphin Lifts Kent and for taking the time to share your experience. If you ever need anything in the future, please feel free to get in touch. Dolphin Lifts Kent

  • 10

    Speedy and reliable service

    Posted 18 November 2025

    I contacted Dolphin Lifts to ask for an assessment of two straight chair lift runs at my elderly mother's house. We had been told that the top chair was on it's last legs, so I was concerned about safety. Dolphin's helpful engineer arrived that day, did a thorough check, lubricated the rollers and rectified one button on the arm control. All is well with both straight runs and we are very pleased we contacted Dolphin Lifts. Many thanks.
    Verified reviewer
    Job location: CT13

    Response from Dolphin Lifts Kent Ltd

    Dear Mrs Hill, Thank you for your kind words and giving a lovley review! We will let Kev know :) Dolphin Lifts

  • 10

    Curved Platinum Ultimate stair lift!

    Posted 01 November 2025

    I have waited aprox 6 month before writing this review because I wanted to see how the stair-lift perform. I can say quite honestly that it is excellent. Before installation, the advise and help given was very very good. For example we were advised to wait a couple of weeks for the new model to be available (curved Platinum Ultimate). Communication was again excellent and the installation was tidy and hassle free. Finally the price was very good. We would highly recommend Dolphin Lifts Kent Ltd!
    Verified reviewer
    Job location: ME12

    Response from Dolphin Lifts Kent Ltd

    Thank you so much for your lovely review! It really means a lot that you took the time—after several months of using the stairlift—to share your experience. We’re so happy to hear that the Platinum Ultimate has been working so well for you. I’m glad our a