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Digital Direct Aerials - AV - TV - CCTV - WiFi

9.83/10

STOURBRIDGE, West Midlands

Checkatrade member since April 2014
10

Services

  • TV Aerial / Satellite Installation
  • Television Points
  • Aerial Repair
  • Freesat
  • Freeview
  • Communal Aerial / Satellites
  • Network Cabling
  • TV Wall Mounting
  • Satellite Broadband Services
  • Emergency TV Aerials / Satellite Service

Customer Reviews

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9.83 /10

Based on 56 reviews over the past 12 months

Quality of work

9.79

Reliability

9.91

Communication

9.78

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, friendly, and efficient service. Reviewers frequently mention excellent communication, punctuality, and that engineers complete work to a high and tidy standard.

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Reviews (1023)

  • 10

    Quick and efficient

    Posted 24 October

    The service engineer found the problem within a few minutes and the problem fixed straight away He was very friendly and efficient
    Verified reviewer
    Job location: B32

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you for your review, we appreciate your comments.

  • Paula R
    10

    wall mounting

    Posted 10 October

    every professional, excellent time keeping and very friendly. would definitely recommend done amazing job
    Job location: DY5

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Fantastic comments, thank you Paula. We know how important our reviews are to other potential customers and we appreciate your feedback.

  • Wisam H
    9

    Worth it

    Posted 05 October

    The gentleman came on the day we agreed and performed the work professionally. Recommended.
    Job location: CV21

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    We have shared your comments with the engineer who carried out the work for you Wisam. Thank you

  • 10

    Trustworthy & very friendly excellent company

    Posted 04 October

    My first point of contact was Elaine who was so friendly and so helpful!! We live in Cornwall & needed help for uncle who was having problems with his TV and was quite upset and frustrated and with us being so far away it was so comforting to speak to Elaine who explained that these situations wasn't unusual for their company and they would look after my uncle. I was kept informed about when the engineer would visit & he called me when he arrived. The gentleman was amazing with my uncle and did the work immediately & was so kind. I also spoke to Chelsea who was so lovely too. Thank you so much
    Verified reviewer
    Job location: B46

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    What can we say Abbi, what fantastic comments. We know how difficult it is when you are trying to organise help for someone far away. We were delighted to help and will be here if needed in the future. Thank you

  • 10

    Brilliant

    Posted 30 September

    Excellent work talk me though everything clean and professional would highly recommend
    Verified reviewer
    Job location: CV34

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Hi Gareth, thank you for your great review.

  • Kachi O
    10

    Tv mounting

    Posted 29 September

    Smooth process. Quick and professional in approach and work done.
    Verified reviewer
    Job location: CV34

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you Kachi, we are always here to help.

Photos

Company Info

Owner

Mrs Sarah Louise Chan

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 180429118

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Digital Direct AV are an established reliable, affordable and honest local family business .

We look after our customers by offering straight forward transparent advice , We have over 3000 Checkatrade and Trustpilot reviews .

We offer a full range of TV , CCTV and WIFI services including :

Aerial Installation and Repair

Satellite Installation and Repair

Foreign Satellite

Multiroom and HD Anywhere

TV Wall Mounting and Cinema Rooms

Projector Installs

WIFI Distribution around your home or business

CCTV Installation

Sound and Speaker Installation.

Sky Subscriptions - LET US SAVE YOU MONEY - We have customer offers available that are cheaper than going to Sky directly.

No Call-out Charge Same-Day Service No Hidden Extras Approved Local Engineers.

Digital Direct AV put their customers first on every installation. We pride ourselves on quality workmanship at a fair price.

We have been established for over 15 years and are registered digital installers as well as all of our engineers being CRB checked and carrying CHAS and Construction Line accreditations.

We offer a range of aerial, satellite, CCTV and WIFI and security services for the domestic and commercial sector.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2014

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