Download app
Trade cover image

Digital Direct Aerials - AV - TV - CCTV - WiFi

9.89/10

STOURBRIDGE, West Midlands

Checkatrade member since 2014
10

Customer Reviews

Write a review

9.89 /10

Based on 51 reviews over the past 12 months

Quality of work

9.82

Reliability

9.94

Communication

9.77

What customers are saying

AI-generated from customer reviews over last 24 months

Digital Direct Aerials is highly praised for their prompt service, efficient work, and clear communication, with customers frequently highlighting the professionalism and friendliness of their engineers. While some customers reported initial communication glitches or slight delays due to staff sickness, the company generally keeps customers well-informed and resolves issues effectively.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (999)

  • 10

    Aerial service and new freest dish

    Posted 4 days ago

    Excellent. On time. Nice guy - sorry can't remember his name though. Very quick and tidy. Very reasonable price. Excellent signal quality again!
    Verified reviewer
    Job location: DY9
  • 10

    Tv insulation

    Posted 1 week ago

    Very professional and very good price. We had one large tv and one small tv taken off one wall and put on another wall. The work was done very quickly and the quality of their work was excellent. They did extra work that i asked them to do when they arrived. Definitely recommend them. Thank you.
    Verified reviewer
    Job location: B61

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    What lovely comments Mr Delaney. We will always be happy to help. Regards

  • 10

    Very professional

    Posted 31 May

    First class service. Excellent communication. Punctual and fast work carried out. Clean and tidy work
    Verified reviewer
    Job location: B78

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you Keith. We will always do our best to keep our customers informed regarding visits and work carried out. We really appreciate your comments. Regards

  • 10

    Good service

    Posted 31 May

    Very efficient and came ahead of original appointment due to a cancellation. Sorted on the day
    Verified reviewer
    Job location: DY9

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you for your great review. Lovely comments. We will always try to pull appointments forward if the chance arises and glad we could help. Regards

  • Anonymous
    10

    TV Aerial Problems Resolved at a Reasonable Cost

    Posted 23 May

    Steve arrived on time, was thorough in checking our TV aerial problem and quick to dianose the problem. He installed a powered booster which completely cured the regular picture freezing and pixelation. He was very friendly and professional, explained to us exactly what he had done and charged a reasonable price. A very postive experince with a godd tradesman.
    Verified reviewer
    Job location: B37

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you Alan, we will always be happy to help.

  • 10

    Remove Ariel

    Posted 20 May

    First class
    Verified reviewer
    Job location: DY13

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you Mr Potter. We appreciate your comment.

Photos

Company Info

Owner

Mrs Sarah Louise Chan

Ltd Company

11 years on Checkatrade

VAT Registered

Yes: 180429118

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Digital Direct AV are an established reliable, affordable and honest local family business .

We look after our customers by offering straight forward transparent advice , We have over 3000 Checkatrade and Trustpilot reviews .

We offer a full range of TV , CCTV and WIFI services including :

Aerial Installation and Repair

Satellite Installation and Repair

Foreign Satellite

Multiroom and HD Anywhere

TV Wall Mounting and Cinema Rooms

Projector Installs

WIFI Distribution around your home or business

CCTV Installation

Sound and Speaker Installation.

Sky Subscriptions - LET US SAVE YOU MONEY - We have customer offers available that are cheaper than going to Sky directly.

No Call-out Charge Same-Day Service No Hidden Extras Approved Local Engineers.

Digital Direct AV put their customers first on every installation. We pride ourselves on quality workmanship at a fair price.

We have been established for over 15 years and are registered digital installers as well as all of our engineers being CRB checked and carrying CHAS and Construction Line accreditations.

We offer a range of aerial, satellite, CCTV and WIFI and security services for the domestic and commercial sector.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2014

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

More tradespeople