Trade cover image

Digital Direct Aerials - AV - TV - CCTV - WiFi

9.88/10

STOURBRIDGE, West Midlands

Checkatrade member since April 2014
10

Services

  • TV Aerial / Satellite Installation
  • Television Points
  • Aerial Repair
  • Freesat
  • Freeview
  • Communal Aerial / Satellites
  • Network Cabling
  • TV Wall Mounting
  • Satellite Broadband Services
  • Emergency TV Aerials / Satellite Service

Customer Reviews

Write a review

9.88 /10

Based on 51 reviews over the past 12 months

Quality of work

9.92

Reliability

9.88

Communication

9.82

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this company as professional, punctual, and efficient, frequently praising the high quality and tidiness of their work. Reviewers also highlight the excellent communication and helpfulness of the entire team, from the initial phone call to the completion of the job.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (1039)

  • 10

    quick response time

    Posted 25 February

    Your engineer was very professional and efficient and diagnosed the issue affecting our service. He verbally provided costs for the various options from which we were able to ask him to proceed which he was able to do straight away. Very happy with the service provided
    Verified reviewer
    Job location: B18

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank you Mr Matthews, we are always happy to help and are really pleased that you were delighted with the service given. We have forwarded your comments on to the engineer and shared with the rest of the team.

  • Lorraine N
    10

    Dismantling a TV from off the wall and installing again at a new property

    Posted 19 February

    Both lads who came were very polite and professional and did an excellent job… would definitely recommend dy
    Verified reviewer
    Job location: DY6

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Lovely review and comments, thank you Lorraine. We have forwarded the message onto the engineer who carried out the work for you.

  • 10

    Tv Aerial

    Posted 13 February

    Replaced failed Tv aerial and amplifier Arrived on time Clean and respectful to my property. Would highly recommend
    Verified reviewer
    Job location: DY13

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    We are really pleased that you would recommend our services Paul. Thank you for supporting a small local company, much appreciated.

  • Andrew F
    10

    Wall fit tv

    Posted 11 February

    They turned up when they said they would. The work was done quickly and professionally. They provided me with different options for my needs. Highly recommended.
    Verified reviewer
    Job location: B45

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thanks Mr Farmer. We are really pleased that you were happy with the work carried out and appreciate the comment that you would recommend our services to others.

  • Keith W
    10

    Five star service - stunning job!

    Posted 07 February

    Hired this company to attach sound boards to a living room wall, then wall-mount the TV. I was considering doing the job myself - so glad I didn't! The professionalism, attention to detail and finish was so much better than I even thought possible. All done in one day, at a very reasonable price. I have no hesitation in recommending this company.
    Verified reviewer
    Job location: B97

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Wow, what can we say other than 'Thank you'. We are always delighted to help and have forwarded your comments onto the engineer and also shared with the rest of the team.

  • 9.67

    Happy customer

    Posted 24 January

    Very professional with everything . Great service
    Verified reviewer
    Job location: DY8

    Response from Digital Direct Aerials - AV - TV - CCTV - WiFi

    Thank's Mr Feerick, we are really pleased that you were happy with the overall service.

Photos

Company Info

Owner

Mrs Sarah Louise Chan

Ltd Company

12 years on Checkatrade

VAT Registered

Yes: 180429118

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Digital Direct AV are an established reliable, affordable and honest local family business .

We look after our customers by offering straight forward transparent advice , We have over 3000 Checkatrade and Trustpilot reviews .

We offer a full range of TV , CCTV and WIFI services including :

Aerial Installation and Repair

Satellite Installation and Repair

Foreign Satellite

Multiroom and HD Anywhere

TV Wall Mounting and Cinema Rooms

Projector Installs

WIFI Distribution around your home or business

CCTV Installation

Sound and Speaker Installation.

Sky Subscriptions - LET US SAVE YOU MONEY - We have customer offers available that are cheaper than going to Sky directly.

No Call-out Charge Same-Day Service No Hidden Extras Approved Local Engineers.

Digital Direct AV put their customers first on every installation. We pride ourselves on quality workmanship at a fair price.

We have been established for over 15 years and are registered digital installers as well as all of our engineers being CRB checked and carrying CHAS and Construction Line accreditations.

We offer a range of aerial, satellite, CCTV and WIFI and security services for the domestic and commercial sector.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since April 2014

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

More tradespeople