D B Domestic Appliances Ltd
Eastbourne, East Sussex
Checkatrade member since September 20155
Public liability insurance is unverified
Customer Reviews
Write a review9.75 /10
Based on 53 reviews over the past 12 months
Quality of work
9.7
Reliability
9.78
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
DB Domestics is praised for their prompt service, efficient repairs, and friendly staff, with customers frequently highlighting good communication and the ability to quickly resolve appliance issues. A small number of customers mentioned issues with communication regarding appointment times and one complex repair that was ultimately unsuccessful.
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Reviews (394)
10 Washing machine cycle not completing
Posted 04 June
Contacted DB by email on a sunday evening, call back back first thing, appointment booked for following morning, engineer arrived promptly, resolved issue, communicated throughout and left the place clean and tidy, machine fixed and checked before leaving. Top service!Verified reviewerJob location: BN2210 Replacing heating element in oven
Posted 03 June
Very pleased with excellent service provided.Verified reviewerJob location: BN2110 Washing Machine Repair
Posted 03 June
First Class Service. All staff very friendly & efficient. Found what the fault was on my washing machine, ordered part and repaired all within a few days, brilliant. Highly recommend DB Domestics, a great family run business.Verified reviewerJob location: TN2110 Repair to cooler
Posted 20 May
Excellent service, on time, efficient, friendly and most importantly fixed the problem at a fair and reasonable price.Verified reviewerJob location: BN238 Integrated Washing machine adjustment
Posted 19 May
The first tradesperson that came, couldn't complete the work, so made arrangements for an experienced kitchen fitter to carry out the necessary adjustments. Although I had to wait another 4 working days for this to be done the job was finally completed successfully.Verified reviewerJob location: BN2710 Fixing washing maching
Posted 13 May
They helped me find a second hand part as the original was half the cost of a machine, sorted fitting in the callout slotVerified reviewerJob location: BN8
Photos
Company Info
Owner
Mr David Baxter
Ltd Company
10 years on Checkatrade
VAT Registered
Yes: 818779082
Established in 1971, DB Domestics remains a family-run business of three generations.
At DB Domestics we believe in a person-centered approach.
First class service is our core principle and we aim to provide a quick and efficient service to all of our customers.
Our knowledgeable and friendly team is happy to support you throughout the repair process, from diagnosing the fault to repairing the appliance and even offering post-repair advice on how to maintain the health of your machine.
Rest assured that all of our customer service advisors are human, not robots and we are available to speak with you at your convenience.
Please note all of our repairs come with a one-year warranty.