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D B Domestic Appliances Ltd

9.91/10

Eastbourne, East Sussex

Checkatrade member since September 2015
10

Services

  • Catering Equipment Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Vacuum Service / Repair
  • Washing Machine Repair

Customer Reviews

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9.91 /10

Based on 50 reviews over the past 12 months

Quality of work

9.88

Reliability

9.92

Communication

9.92

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its exceptionally quick, professional, and friendly service, highlighting knowledgeable engineers and effective repairs. While feedback is overwhelmingly positive, a small number of customers reported that a fix required a return visit.

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Reviews (410)

  • 10

    Outstanding Service

    Posted 28 October

    Contacted DB Domestics Eastbourne on 24/10/25 regarding an oven element which they fitted on 25/06/25. This element is now also faulty. They promised to replace it on 27/10/25 as per their 12 month guarantee. This was replaced as per their commitment and the oven is once again working.
    Verified reviewer
    Job location: BN21
  • 10

    Exemplary service!

    Posted 07 October

    I have run various companies over my long employment history and have to congratulate DB Domestics on a repair procedure that was perfection. I have never written such a glowing report relating to such issues, but I had to compliment DB Domestics for demonstrating a well-run, efficient and disciplined organisation. Well done to all concerned. Scott needs special recognition for his consideration, promptness, professionalism and his polite nature. Such impressive 'after-sales service' encourages us to put DB at the top of our list for the next time we require an electric appliance.
    Verified reviewer
    Job location: TN33
  • 10

    Super honest helpful repair crew

    Posted 18 September

    Love this shop! They are always incredibly helpful, professional and accommodating. Today I brought in my beloved hand-held Dyson as I’d broken the lid. It was repaired in a blink of an eye, no charge!
    Job location: BN22
  • 10

    Helpful staff!

    Posted 13 September

    Rob was incredibly helpful and knowledgeable. He fixed our cooker on the first visit and haven’t had a problem since. He honestly was a great advert for the company! More people like Rob!
    Verified reviewer
    Job location: BN24
  • 10

    Excellent service from local independent business

    Posted 02 September

    Great experience, also good to be able to use such a reliable independent business. I generally buy all my electrical appliances from them as well because the service and price is always excellent. The repair of my air oven wasn't major in the end but still a fab service! Thank you.
    Verified reviewer
    Job location: BN27
  • 9

    Excellent service

    Posted 11 August

    Quick response and excellent professional advice
    Verified reviewer
    Job location: BN20

Photos

Company Info

Owner

Mr David Baxter

Ltd Company

10 years on Checkatrade

VAT Registered

Yes: 818779082

Domestic WorkCards Accepted

Established in 1971, DB Domestics remains a family-run business of three generations.

At DB Domestics we believe in a person-centered approach.

First class service is our core principle and we aim to provide a quick and efficient service to all of our customers.


Our knowledgeable and friendly team is happy to support you throughout the repair process, from diagnosing the fault to repairing the appliance and even offering post-repair advice on how to maintain the health of your machine.


Rest assured that all of our customer service advisors are human, not robots and we are available to speak with you at your convenience.


Please note all of our repairs come with a one-year warranty.


This trade passed up to 12 Checkatrade vetting checks

Member since September 2015

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