He offered the lowest call out charge to undercut other quotes I received BUT he arrived and hardly diagnosed the washing machine before concluding it needed to be replaced with a new one. I asked how he arrived at that conclusion he insulted me and called me a INFERIOR PERSON . He had no intention to help repair my machine and possibly no skill to do it. He just wanted me to pay call out charge which is basically a hustle since several other customers have reported him doing the same thing. It's a hustle to demand call out charge and also insult the client without actually doing any repair.
Response from Dawood Repairing's Ltd
I attended the job, The machine was old and showed a few faults. I suggested it would be uneconomical to repair the machine and to replace it would be cheaper.
I am more than happy to carry the works out however i do not want customers to feel i am taking advantage so i gave my advice. I was running late and discounted the call out fee to reflect this.
I am sorry that you feel my expertise are incorrect on the occasion but my customer service and job satisfaction reflects that in my other reviews.