Clearline group LTD
DORKING, Surrey
Checkatrade member since October 2024
Customer Reviews
Write a review9.63 /10
Based on 26 reviews over the past 12 months
Quality of work
9.62
Reliability
9.62
Communication
9.55
Reviews (95)
0 Bathroom Fitting
Posted 6 days ago
I had an incredibly disappointing experience with Clearline. From start to finish, the service was unprofessional, unreliable, and frustrating. First, they showed up late to the scheduled appointment—without even a courtesy call. When they finally arrived, the plumber seemed rushed and uninterested in actually diagnosing the issue properly. I explained the problem clearly, but they barely listened and offered a quick, temporary fix that failed the very next day. Worse yet, when I tried to call their office to follow up, I was put on hold indefinitely. NEVER USE THIS PLACEVerified reviewerJob location: RM510 Blocked pipe
Posted 21 May
Job location: RH10Really knowledgable, friendly and helpful. Sorted the issue efficiently, and have been able to find a solution to problem going forward. Highly recommend!10 External water leak and Drainage survey
Posted 20 May
Darren arrived promptly and got straight to work identifying the issue. He kept us informed throughout the process and was extremely professional. The leak was fixed quickly and efficiently and the area left clean and tidy. Darren was polite, personable and not at all pushy. We would strongly recommend Cleanline & Darren to anyone.Verified reviewerJob location: DA1310 Refitting toilet flush
Posted 06 May
Helpful and friendlyVerified reviewerJob location: RH1110 To locate leak between water meter supply and property stop tap.
Posted 30 April
Under ground leak detection is obviously specialised. I haven’t experienced such a problem before and therefore had no contacts or recommendations to assist me with this. I selected Clearline on a gut feeling. From making my initial contact with Tre to them finding and rectifying the problem their service has been absolutely fantastic. Both Tre and Darren attended my property - I found them to be incredibly knowledgeable, trustworthy with great communication and really nice guys who worked hard and fully resolved the problem. With out hesitation I would use them again and recommend them.Verified reviewerJob location: GU2710 Toilet leaking when flushed.
Posted 14 April
Great communication, problem diagnosed and solved promptly. Great service.Verified reviewerJob location: RH12
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Company Info
Owner
Mr Darren Jones
Ltd Company
1 years on Checkatrade
VAT Registered
No
Clearline Your Trusted Partner for Drainage, Plumbing & Leak Detection in Surrey,London and West Sussex.
At clearline, we understand that dealing with drainage, plumbing, or leak detection issues can be a stressful experience. That's why we're committed to providing a service that's not only reliable and efficient but also friendly and transparent. We believe in building trust with our customers by offering clear communication, honest advice, and upfront pricing. No hidden fees, no jargon, just straightforward solutions to get your home or business back to normal.
Our team of skilled engineers are experts in all aspects of drainage, plumbing, and leak detection. Whether it's a blocked toilet, a burst pipe, a leaking roof, or a mysterious damp patch, we have the experience and the technology to identify the problem and provide a lasting solution. We use the latest diagnostic equipment to accurately pinpoint leaks and minimize disruption to your property.
We take pride in our meticulous approach to every job, no matter how big or small. From a simple tap repair to a complete bathroom renovation, we treat every project with the same level of care and attention to detail. Our commitment to quality workmanship ensures that your plumbing systems are functioning optimally and efficiently.
But it's not just about technical expertise. We understand that inviting tradespeople into your home requires trust. That's why we prioritize friendly, respectful service and clear communication throughout the entire process. We'll keep you informed every step of the way, explain our findings in plain English, and answer any questions you may have.
Choose clearline for a stress-free experience and a service that truly puts your needs first. We're dedicated to exceeding your expectations and building lasting relationships with our customers based on trust and satisfaction. Contact us today for a free, no-obligation quote and let us take care of your plumbing needs.
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Member since 2024
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