Damp Proofing Solutions
Dudley, West Midlands
Checkatrade member since March 201510
Services
- Dry Rot Treatment
- Woodworm Treatment
- Structural Water Proofing
- Condensation Control
- Mould Control
- Damp Investigation
- Damp Survey
- Timber Treatment
- Rising Damp
- Penetrating Damp Treatment
- Emergency Damp Proofing Service
Customer Reviews
Write a review9.53 /10
Based on 26 reviews over the past 12 months
Quality of work
9.62
Reliability
9.58
Communication
9.38
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise this company for their professionalism, punctuality, and high standard of work. The team is frequently described as polite, tidy, and excellent at communicating and explaining the process from start to finish.
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Reviews (358)
10 Faultless service from start to finish!
Posted 18 February
Job location: ST10Had a complete damp course throughout the house. Luke came out to do the initial survey. He was fantastic from start to finish- really personable, professional and competent. He explained everything very thoroughly and ensured we knew/understood exactly what work was needed. Lee and the team who carried out the work are a credit to the company- really lovely and trustworthy people. They left the house very tidy once the work was done. Communication with the wider team (June and Becky) was also very professional and friendly. Absolutely cannot recommend this company enough. Thank you:)Response from Damp Proofing Solutions
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!
10 Excellent communications, information and workmanship
Posted 17 February
Excellent communications and information from the first phone call through to the completion of the work. Luke who came out to survey the property thoroughly explained what the damp problems were, and how they had been caused. He then guided me through what would be required, how this would be done, and how this would prevent an re-occurrence in the future. The 2 guys on the day of the work were polite, and very effective at containing the old plasterwork dust as much as they could, using clothes and floor coverings. The completed work was to a very high standard. Thoroughly recommended !!Verified reviewerJob location: ST5Response from Damp Proofing Solutions
Thanks for the terrific review. We are always delighted to hear from clients happy with the respect and professionalism demonstrated by our teams.
10 Internal insulation work
Posted 16 January
The whole process was very efficient; from the booking of the survey to the work being carried out. Everyone we dealt with was professional and approachable and we would recommend you to others.Verified reviewerJob location: B67Response from Damp Proofing Solutions
Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience
10 Excellent Service
Posted 14 January
Excellent in every detail. Very prompt initial response for our rising damp problem. Survey and quotation was carried out efficiently by pleasant and knowledgeable staff, who explained exactly what work was needed and why. The time to carrying out the job from order was perfect to our requirement and the work was done to a high standard as described in the quote. Overall we were very pleased with the work.Verified reviewerJob location: WV3Response from Damp Proofing Solutions
Thank you for your wonderful 5-star review! We’re genuinely delighted to hear your kind feedback. At DPS, we take great pride in delivering honest, reliable, and high-quality damp-proofing solutions—and it’s incredibly rewarding to know we’ve met your expectations. Every review like yours reminds us why we do what we do, and it motivates us to keep raising the bar. It was a pleasure to work with you, and we truly appreciate your trust in our team. Wishing you all the best
10 They came, they saw, they sorted.
Posted 13 January
I was very happy with the process from start to finish, they came out and checked where I had found issues, explained to me why, how it could be rectified and what they could do to resolve the issue. Booking in was straight forward, they arrived on the day, on time, polite and cracked on, they were respectful to my house and finished the job with no issues and no drama. This is the kind of service you want and the kind I would be happy to go back to if I do find anymore issues in my houseVerified reviewerJob location: WV11Response from Damp Proofing Solutions
We’re genuinely delighted to hear your kind feedback. At DPS, we take great pride in delivering honest, reliable, and high-quality damp-proofing solutions—and it’s incredibly rewarding to know we’ve met your expectations. Every review like yours reminds us why we do what we do, and it motivates us to keep raising the bar. It was a pleasure to work with you, and we truly appreciate your trust in our team. Wishing you all the best
9 Professional and friendly
Posted 18 December 2025
We were really pleased with DPS from Stuart’s thorough survey to Dave and Lee on the day. Stuart explained things carefully which we appreciated. Dave and Lee were good to have around - cheerful, communicative and tidy. They did a great job. We would happily recommend DPS to others as a good professional firm with a personal touch!Verified reviewerJob location: SY8Response from Damp Proofing Solutions
We truly appreciate your review. It’s always rewarding to hear from satisfied customers. Your feedback is a great reminder of why we’ve remained committed to providing honest advice, effective solutions, and dependable service for nearly six decades. Every project we take on carries the same care and expertise that have defined our family-run business from the start. Thanks again for placing your trust in us. We’re always here if you need support down the line.
Photos
Company Info
Owner
Mr Adam Gatenby
Partnership
11 years on Checkatrade
VAT Registered
Yes: 196311891
Damp Proofing Solutions is a family run company established nearly 60 years ago, we now have three generations of family working together throughout our team.
Over the many years we have been in business, Damp Proofing Solutions have always put quality workmanship and customer satisfaction first which has gained us many endorsements including:
- Age UK
- Which certificate of distinction
- Trusted Trader and others.
- Registered with government's Trustmark Scheme and The Property Care Association.
Our Expert team of surveyors and technicians cover hundreds of timber decay/infestation and damp related problems all year round.
Damp Proofing Solutions are based in the West Midlands, with our surveyors and technicians covering all areas such as Birmingham, Wolverhampton, Stafford, Shrewsbury and Worcester.
We continue to help our customers to overcome damp, condensation, woodworm, wet & dry rot problems as we have done for five decades.
When the team at Damp Proofing Solutions arrive on a job the aim is to provide a fast, efficient and friendly service to our customers with their needs as our number one priority.
Our highly trained team will leave no stone unturned and will go out of their way to provide complete customer satisfaction from the moment they step foot in your home.
Our customers take comfort in the fact that we have been looking after people’s homes for over fifty years, earning an outstanding reputation in our field.
Our surveyors are qualified CSTDB / CSRT and CSSW
Approved by PCA
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since March 2015
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