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Reviews

  • 10

    Reliable and efficient

    Posted 21 July

    Professional service received from start to finish, by initial contact on phone, to person who came to investigate and quote, to the workmen that carried out the job. They did what they said they would do, on time and fit the price quoted. Would recommend willingly.
    Verified reviewer
    Job location: DY9

    Response from Damp Proofing Solutions

    Thank you for your wonderful 5-star review! We’re genuinely delighted to hear your kind feedback. At DPS, we take great pride in delivering honest, reliable, and high-quality damp-proofing solutions—and it’s incredibly rewarding to know we’ve met your exp

  • 2.33

    Quality of actual work good, everything else shockingly bad

    Posted 11 July

    Sadly the work done has been massively undermined by damage done to my property, which the company failed to acknowledge or take responsibility for. The sales pitch oversells what state the place will be left in, and the customer service when trying to deal with this is shocking to say the least. I’m sure the work itself is good, but I shouldn’t be left with damage, a much bigger mess than I was promised, sockets hanging out (when I specifically checked if these would go back in) and incredibly disrespectful customer service.
    Verified reviewer
    Job location: WR5
  • 10

    Rising damp rectification

    Posted 18 June

    Turned up promptly on the agreed date. Explained the work to me, it was completed to a high standard and all mess cleaned and taken away. Extremely professional service.
    Verified reviewer
    Job location: B73

    Response from Damp Proofing Solutions

    As an independent, family run business, customer recommendations are of paramount importance to us., which is why you can rely on us to deliver the highest standards of customer care, throughout your entire project.

  • 10

    Damp Proofing

    Posted 20 May

    I had issues with damp in two of my downstairs rooms. After contacting the company, a survey was done of the areas requiring attention, it was carried out professionally and I was given all the information needed to explain the cause of the problem. The quote given was reasonable and work started very quickly. The team who came to do the work arrived on time, were friendly, and worked efficiently and with great care to cover up and protect living areas from dust, and tidied up brilliantly! I was really impressed with the company from start to finish and would highly recommend them.
    Verified reviewer
    Job location: LE2

    Response from Damp Proofing Solutions

    Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us.

  • 10

    Rising damp

    Posted 25 April

    Large damp patch appeared in our front room. Sent a message via check a trade and we were contacted immediately. Paid £90 for the initial assessment to be carried out. They came at a time to fit with us and were punctual. A thorough investigation was completed and this was followed by a quotation. We felt the quote was reasonable for the work being suggested. You could probably find a jack if all trades to do it cheaper but we are happy to pay more for the reassurance of specialists, experience and a professional service. Job was completed, all was left tidy and 4 months later it's still dry.
    Verified reviewer
    Job location: B31

    Response from Damp Proofing Solutions

    Thanks for the terrific review. We are always delighted to hear from clients happy with the respect and professionalism demonstrated by our teams.

  • 10

    Damp investigation and rectifcation

    Posted 15 April

    Luke and the team were such a great help, from the initial contact through to the site visit, Luke went through everything taking time to explain and help me make an educated decision on the work needed. Work was completed to a high standard and to the agreed timeframe. Many thanks
    Verified reviewer
    Job location: DY6

    Response from Damp Proofing Solutions

    Thank you for taking the time to leave a review. We are very glad to hear you had a positive experience. As an independent, family run business, customer recommendations are of paramount importance to us.