Homeowner

Review a tradeHomeowner advice centreFind your expertSaved trades

Trades

Join CheckatradeAdvice centreLog in to member's area
Download app
Trade cover image
Trade profile image

See all photos

Daisymaid NE Ltd

9.55/10

Newcastle upon Tyne

Checkatrade member since 2017
5

Website

Customer Reviews

Write a review

9.55 /10

Based on 79 reviews over the past 12 months

Quality of work

9.5

Reliability

9.58

Communication

9.67

What customers are saying

AI-generated from customer reviews over last 24 months

Daisymaid NE Ltd receives praise for their thorough and friendly cleaners, especially Nicola, Laura I, Amanda, Janice, Kay, Helen, and Kloe, who are often commended for their reliability and high standards; customers particularly appreciate their deep cleaning services. However, some customers have reported issues with the reliability of regular cleans, inconsistent cleaning quality, and occasional communication problems.

Was this helpful?

Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (210)

  • Anonymous
    10

    Cleaning Ironing etc

    Posted 22 May

    They did an excellent job, but unfortunately they could not supply me for the times that I required. Their communications , Skilled persons, 10/10 I wish i could have used them long term.
    Job location: DH7
  • Anonymous
    10

    One off clean

    Posted 20 May

    Weekly clean to cover my friend’s holiday who normally cleans for me. Excellent all round. Thank you Helen and Natalie
    Verified reviewer
    Job location: NE8
  • Anonymous
    6

    Domestic cleaners

    Posted 13 May

    The one-off clean is great, but the regular cleans are not reliable at all. When you ring up to sort out the company tries to send the employee out who has earlier informed you they are not well at all and do not come up with alternative options. You also get invoiced for money but they do not supply the service you signed up for. Ok for deep clean but would not recommend for regular cleans.
    Verified reviewer
    Job location: NE24
  • 10

    Reliable and great service

    Posted 13 May

    I need a deep clean on short notice, daisymaid made sure they could fit me in which I was extremely happy with you on such short notice. They did an amazing job I was very happy and the the staff who attended were very friendly.
    Verified reviewer
    Job location: NE13
  • 4

    Poor cleaning. Disappointing customer service.

    Posted 25 April

    Over the course of two months we had seven cleaners, who did a varying quality of job. We just wanted a lovely regular person and found this company stressful to deal with.
    Verified reviewer
    Job location: NE27

    Response from Daisymaid NE Ltd

    Hi Sarah. Thank you for the review which needs clarified Your home needed a deepclean and you wanted a 4 bed property cleaned in 2 hrs which was not achievable 3 cleaners handed your clean back so we sent a manager and they also said it couldn't be done

  • 10

    Cleaner

    Posted 11 April

    Amazing work from Nicola really a big help to me thank you so much
    Job location: NE25

Photos

Company Info

Owner

Mrs Melanie O'Neill

Ltd Company

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken

Providing Domestice, Comercial and Industrial cleaning to homes and Businesses.

We realise that in today’s world there never seems to be enough hours in the day to get everything done. Let us take some of the burden off, whether it is with our domestic cleaning service, ironing service or general housekeeping. All housekeepers are fully insured for Public Liability and Personal Injury, they have gone through a stringent vetting process to ensure we are completely satisfied that they will consistently perform well.

We will supply you with a housekeeper that will come to your home daily, weekly or fortnightly. Our housekeepers are fully vetted and insured by us to work in your home. Daisymaids service is flexible to suit your requirements whether you need us to clean your home, do ironing or general household chores.

We charge an hourly rate so there are no nasty suprises and you know exactly how much you will pay

This trade passed up to 12 Checkatrade vetting checks

Member since 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Public Liability Insurance

  • Director checks

More tradespeople