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Daisymaid NE Ltd

9.54/10

Newcastle upon Tyne

Checkatrade member since October 2017
5

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Customer Reviews

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9.54 /10

Based on 78 reviews over the past 12 months

Quality of work

9.49

Reliability

9.57

Communication

9.67

What customers are saying

AI-generated from customer reviews over last 24 months

This company is highly rated for its thorough, high-quality cleaning, with many customers complimenting the friendly and professional staff. A small number of reviewers, however, mentioned issues with reliability and consistency when it came to regular cleaning arrangements.

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Reviews (211)

  • 10

    Clean bi-fold door windows, kitchen windows & wash floors -kitchen dining room & hall

    Posted 1 day ago

    The work was carried out with understanding of what I wanted & done with care & competence
    Verified reviewer
    Job location: DH1
  • 10

    Cleaning Ironing etc

    Posted 22 May

    They did an excellent job, but unfortunately they could not supply me for the times that I required. Their communications , Skilled persons, 10/10 I wish i could have used them long term.
    Job location: DH7
  • 10

    One off clean

    Posted 20 May

    Weekly clean to cover my friend’s holiday who normally cleans for me. Excellent all round. Thank you Helen and Natalie
    Verified reviewer
    Job location: NE8
  • 6

    Domestic cleaners

    Posted 13 May

    The one-off clean is great, but the regular cleans are not reliable at all. When you ring up to sort out the company tries to send the employee out who has earlier informed you they are not well at all and do not come up with alternative options. You also get invoiced for money but they do not supply the service you signed up for. Ok for deep clean but would not recommend for regular cleans.
    Verified reviewer
    Job location: NE24
  • 10

    Reliable and great service

    Posted 13 May

    I need a deep clean on short notice, daisymaid made sure they could fit me in which I was extremely happy with you on such short notice. They did an amazing job I was very happy and the the staff who attended were very friendly.
    Verified reviewer
    Job location: NE13
  • 4

    Poor cleaning. Disappointing customer service.

    Posted 25 April

    Over the course of two months we had seven cleaners, who did a varying quality of job. We just wanted a lovely regular person and found this company stressful to deal with.
    Verified reviewer
    Job location: NE27

    Response from Daisymaid NE Ltd

    Hi Sarah. Thank you for the review which needs clarified Your home needed a deepclean and you wanted a 4 bed property cleaned in 2 hrs which was not achievable 3 cleaners handed your clean back so we sent a manager and they also said it couldn't be done

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Company Info

Owner

Mrs Melanie O'Neill

Ltd Company

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesInsurance Work Undertaken

Providing Domestice, Comercial and Industrial cleaning to homes and Businesses.

We realise that in today’s world there never seems to be enough hours in the day to get everything done. Let us take some of the burden off, whether it is with our domestic cleaning service, ironing service or general housekeeping. All housekeepers are fully insured for Public Liability and Personal Injury, they have gone through a stringent vetting process to ensure we are completely satisfied that they will consistently perform well.

We will supply you with a housekeeper that will come to your home daily, weekly or fortnightly. Our housekeepers are fully vetted and insured by us to work in your home. Daisymaids service is flexible to suit your requirements whether you need us to clean your home, do ironing or general household chores.

We charge an hourly rate so there are no nasty suprises and you know exactly how much you will pay

This trade passed up to 12 Checkatrade vetting checks

Member since 2017

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