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Cypher Locksmiths & Glaziers

9.98/10

Stourbridge, West Midlands

Checkatrade member since June 2017
5

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

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Website

Services

  • Glazier
  • Leadwork
  • Glass Restoration

Customer Reviews

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9.98 /10

Based on 49 reviews over the past 12 months

Quality of work

9.98

Reliability

9.98

Communication

9.98

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their professional, friendly, and efficient service, often highlighting their excellent communication, high-quality work, and tidiness.

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Checkatrade is not responsible for the summary or the opinions in it. For more information, please read the reviews themselves and learn more in our reviews policy.

Reviews (566)

  • Christine W
    10

    Door needed realligning and new hinge as the other had broken.

    Posted 30 April

    Excellent service would highly recommend
    Verified reviewer
    Job location: B64
  • David S
    10

    Window handle/lock replacement

    Posted 29 April

    Job completed in a proffessional, efficient, friendly manner.Communication re timing of appt very good.Treated my property with care leaving everything in a clean tidy way. Replacement window handle is a perfect replacement.
    Verified reviewer
    Job location: DY14

    Response from Cypher Locksmiths & Glaziers

    Thanks David nice to meet you and thanks for the review 🙏🏼

  • Victoria M
    10

    Fixed UPVC window when the hinge had broken.

    Posted 26 April

    James was very speedy in his response to my request and was able to come out within a couple of hours despite it being a Sunday. He arrived when he said he would and fixed the window quickly and to a high standard. Overall excellent communication and work would definitely recommend.
    Verified reviewer
    Job location: DY8

    Response from Cypher Locksmiths & Glaziers

    Thanks for the review Vicky, I’m happy that you guys are pleased with the service🙂

  • 10

    Reliable, honest, professional

    Posted 20 April

    James contacted me following my Checkatrade request. He came to measure up and I received quote immediately, He kept us fully informed every step of the way, from ordering the glass to fixing a date to do the work. He was very professional , speedy and also very polite and courteous. We will be using him again and have no problem in recommending Cypher to anyone.
    Verified reviewer
    Job location: DY7
  • 10

    Excellent

    Posted 12 April

    Excellent polite and friendly service. Came out on a Sunday evening straight away to fix an alignment issue with my front door. Definitely recommend.
    Verified reviewer
    Job location: WV15
  • Keat
    10

    repair uPVC door lock

    Posted 09 April

    Great service from start to finish. James supplied and fitted a complete new locking mechanism with the corresponding keep. The job was done efficiently, everything fits perfectly, and the door now locks smoothly and securely. Professional, reliable, and tidy throughout. Highly recommend and would definitely use again.
    Verified reviewer
    Job location: B31

Photos

+104

Company Info

Owner

Mr James Chattaway

Sole Trader

9 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-outInsurance Work Undertaken

Cypher is a professional glazing and locksmith specialist with over 15 years of trade experience, serving homeowners and businesses.

We deliver security-focused solutions with precision, care, and respect for your property. Whether attending an emergency or completing a planned repair, our priority is restoring safety and peace of mind.

⸻

We provide 24/7 emergency glazing, window repair, and locksmith services, including:


Glazing & Window Repairs

• Emergency boarding

• Double glazing unit replacement (misted or failed units)

• Window glass repairs and replacements

• Cracked or smashed window repairs

• uPVC window repair and adjustment

• Hinges, handles, and window mechanism repairs

• Drafty, stiff, or misaligned window correction

• Toughened and laminated safety glass installation

• Shopfront glass repair and replacement

• Cat flap installation in sealed units

• Energy-efficient glazing upgrades


Locksmith Services

• 24/7 emergency lockouts

• Locked out of house, flat, or business premises

• Non-destructive entry where possible

• Lock repairs and high-security upgrades

• Anti-snap cylinder upgrades

• uPVC door lock and mechanism repairs

• Multipoint lock, gearbox, and handle repairs

• Snapped key extraction and jammed lock repairs

• Burglary repairs and security improvements

• Door realignment and closing issues corrected


We cover both urgent and non-urgent work across the local area.

⸻

Why Choose Us?

With over 15 years of experience and more than 1,000 five-star reviews across in multiple platforms, Cypher has built a strong reputation for reliability and professional workmanship.

Customers value our prompt response, clear communication, and the care taken to leave properties secure and tidy. We use quality parts and proven techniques to ensure lasting results.

Thank you for taking the time to view our profile, James.


This trade passed up to 12 Checkatrade vetting checks

Member since June 2017

Individual checks

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  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

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  • Company trading history

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  • County court judgement

  • Enhanced business check

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