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Currys PLC

7.38/10

London, London

Checkatrade member since May 2025

Customer Reviews

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7.38 /10

Based on 9 reviews over the past 12 months

Quality of work

8

Reliability

8.83

Communication

7.33

Reviews (9)

  • 10

    Reliable

    Posted 5 days ago

    The repair service from Currys was excellent
    Verified reviewer
    Job location: CV5
  • 0

    Make sure currys can repair your appliance, as some they do not

    Posted 6 days ago

    Let down, money not taken because your accounts department did not call. Only then to be told you cancelled my appointment because you do not repair hotpoint fridge freezers. It is a shame I was not told this at the beginning, it would have saved me a lot of stress.
    Verified reviewer
    Job location: CV35
  • 10

    Reliable trustworthy company.

    Posted 12 July

    Had a very informative discussion and the outcome was that the repair would cost the same as the price of the washing machine so I think I will be replacing it not having a repair. I am very grateful for the technician being so open and honest.
    Verified reviewer
    Job location: B90
  • 1.67

    Dishwasher Repair

    Posted 07 July

    Mis-sold a service, I was told that I would pay 175 for a full repair, regardless of the cost. Gentlemen came (very nice!) said that he didn't have the parts. Chased Currys a week later to get an update. Told me that the job was irreparable (Didn't mention parts), when I stated that I was told it was just the parts that were broken - I was told that the cost of them likely surpassed the threshold of the cost of repairing and that I would be given a 25 pound voucher to spend. Was misold a service, paying 100 for 10 mins work for someone to phone me and say its too much for them - Don't use.
    Verified reviewer
    Job location: B16
  • 7.67

    Fitting a new thermastate on an electric cooker.

    Posted 29 June

    They said it was an all-day appointment , but after I had booked I could phone up and request an afternoon appointment. I have Fibromyalgia so I am never very well on a morning.. I phoned up and they said I could NOT request an afternoon appointment. I got a text to say they were coming between 8 and 12 in the morning. They came at 8.15. and left at 9,00 am. I cannot fault the work , but why did they say I could request an afternoon appointment when I could NOT. i t
    Job location: DH5
  • 0

    Booked washing machine repair

    Posted 25 June

    Was advised a one off fee that incuded all parts what they don’t tell you is a washing machine drum isn’t covered after paying the fee and the repairman arrived just looked at it and said no can’t be repaired as it’s a drum failure. Lost out on £75.
    Verified reviewer
    Job location: B36

Photos

Company Info

Owner

Mr Stephen Pendleton

Ltd Company

Member since 2025

VAT Registered

Yes: GB226659933

Domestic WorkCards Accepted

We've got one of the largest mixed electrical repair centers in Europe. We employ around 1000 repair experts to fix just about any appliance, and they check and successfully repair 1 million pieces of tech each year. Repairing your appliances with us is fast, easy and affordable. What's more, we are accredited by most major appliance brands and offer a 12-month guarantee on all parts & labour. Yes, really! So, if your appliance breaks down, don't worry - with us it's in safe hands.


How does Currys Repairs work?

We’ll organize for one of our repair experts to visit your home as soon as possible. Once we’ve diagnosed the problem over the phone and already know what parts are needed, we’ll arrange for the expert to visit as soon as the parts are available. This makes the repair process really simple. Since we’ve already diagnosed the problem and will turn up with the parts we need, we’ll have the best chance of fixing your tech on our first visit.


I didn’t buy my item from Currys; can I still arrange a repair with you?

Yes, you can! Regardless of where you bought your item, we’ll do our very best to repair it successfully. Please note, this depends on us being able to get the replacement parts your item requires


What are my options if my item can’t be repaired?

We'll do our very best to fix your broken appliance, but sometimes an item is beyond repair, or we can't get hold of the parts required to fix it. In these instances, we’ll refund the amount you paid, excluding a non-refundable call out fee. We’ll explain why your appliance couldn’t be repaired and give you a Currys eGift Card to spend on a new appliance (the credit on the e-Gift Card must be used within three months of its issue). This is available to all customers that have purchased a one-off repair with us.


Are there any brands or appliances you cannot repair?

We repair a wide range of household appliances, including washing machines, tumble dryers, fridge and freezers, ovens, cookers, hobs and dishwashers. However, we do not fix appliances from Miele or Fisher & Paykel. Also, we are unable to repair faulty or broken tubs.

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2025

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