Reviews

  • Bridget S
    10

    Currys Repair Review

    Posted 6 days ago

    I booked a one-off £149 repair with Currys after my Care Plan had expired. The fee covered call-out, parts, and labour. Although the fridge freezer couldn’t be fixed, Currys refunded £74 and gave me a £25 goodwill voucher, a generous and hassle-free resolution. The engineer was professional, polite, and very helpful. The whole process was surprisingly easy, even for someone like me! 10/10
    Verified reviewer
    Job location: TA10
  • 8

    Washer drier

    Posted 27 October

    Came put in 2 days. Very helpful. Fixed problem quickly
    Verified reviewer
    Job location: G71
  • Graeme H
    3.67

    Tumble dryer has a high pitched whining when drum is turning

    Posted 16 October

    After stripping down the dryer the engineer couldn't find the fault and suspected it could be the drum or the motor. I said I was told the drum wasn't included in the price so to put it back together and I'd get a refund minus the callout and £25 voucher for currys. I've gone to use the dryer a few days later and steam is billowing out soaking the floor. I've had to strip it back down to find he hadn't connected the filter holder to the extractor. Wouldn't recommend Curry's repairs.
    Verified reviewer
    Job location: DH4

    Response from Currys PLC

    We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. After reviewing your case in detail, including the engineer’s visit and follow-up calls, it was confirmed your appliance could not be repaired. We can confirm that our Customer Care team has also been in touch regarding your case to ensure everything is now resolved. We’re sorry again for any inconvenience this may have caused and thank you for giving us the opportunity to put things right. Kind regards, Currys

  • Linda L
    0

    Did not get back to me

    Posted 30 September

    Rang me needed oven model but I was driving so said they would ring me back but have not. Not helpful to me.
    Verified reviewer
    Job location: TA7
  • 10

    fitted washing machine heater

    Posted 27 September

    fitted new washing machine heater he was friendly very quick and efficient very happy with his work
    Verified reviewer
    Job location: CV6
  • 0

    Dishwasher repair

    Posted 30 August

    Awful experience. 6 weeks and not done, with no shows, not bringing parts, and finally damaging the screws / hinges and my outer cupboard door. Request for manager call came to nothing - they didn’t call.
    Verified reviewer
    Job location: CV34