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Cre8 Electricity & Plumbing

9.63/10

Croydon

Checkatrade member since August 2011
10

Customer Reviews

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9.63 /10

Based on 66 reviews over the past 12 months

Quality of work

9.79

Reliability

9.58

Communication

9.68

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this trade's electricians for being professional, knowledgeable, and delivering high-quality, tidy work. A small number of reviewers noted that communication after the initial visit and the cost of follow-up jobs could be improved.

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Reviews (840)

  • 10

    EICR report

    Posted 5 days ago

    EICR carried out very thoroughly with key points for us to follow up on. Would 100% recommend
    Job location: SW17
  • 10

    Best Professional Service throughout

    Posted 13 July

    Hassan was very helpful to arrange time and payment method. Tristan was very skilled and kept me well informed. Very thorough and accurate completed work.
    Verified reviewer
    Job location: SE27
  • 10

    Excellent electrical service (EICR and rewiring)

    Posted 11 July

    Dan, Kevin and the rest of the team were superb. We originally wanted to get light fixtures changed but it was soon seen that the wiring was not safe. The team quickly came up with a plan of action to help rectify issues with our wiring and other bits (EICR done as well). They were able to complete the work quickly and to an extremely high standard. Throughout the process they were great at communicating about what needs to be done and why and always very tidy. I cannot recommend them enough.
    Verified reviewer
    Job location: SM1

    Response from Cre8 Electricity & Plumbing

    Thanks for the kind feedback, it really does mean a lot to us. We always try our best to deliver a great service and are glad that you're happy.

  • 7

    EICR test and report

    Posted 20 June

    Mehmet (our engineer) was great, but we weren't impressed with the follow up. It took over a week to get our report and then we had email correspondence from various people which made it difficult to get answers to queries. We were also invoiced again for something we had paid for on the day of the electrical testing - and told we wouldn't get our report until this had been paid for! Thankfully this was resolved quickly. Overall, poor communication (big company?) and definitely extremely high prices quoted for follow up / remedial work (we went elsewhere for this), but a great engineer.
    Job location: RH2

    Response from Cre8 Electricity & Plumbing

    We're sorry that you weren't fully satisfied. However, as stated in our terms and conditions, we always aim to get reports over within 7 working days after the day of the inspection, which we did achieve. we always keep our prices competitive.

  • 9.33

    Electrics test on new house

    Posted 19 June

    Thorough report and prices, with a very handy engineer on the phone offering to walk us through it in detail. Good availability meaning we could act promptly.
    Verified reviewer
    Job location: KT20

    Response from Cre8 Electricity & Plumbing

    thanks for the feedback. Much appreciated.

  • 10

    EICR testing and general electrical work

    Posted 10 June

    Stuart at Cre8 had been to us before to repair a bathroom light fitting after a water leak and we were very pleased with his service. We have recently had them back to carry out an EICR safety test and complete some general electrical work and again have received exemplary service. From the office taking our booking, to completing all the paperwork, explaining what the charges were over the phone to Stuart turning up on time and being such a knowledgeable and skilled electrician I cannot recommend their services highly enough. Excellent service!
    Verified reviewer
    Job location: SW17

    Response from Cre8 Electricity & Plumbing

    Thank you for taking the time to leave us a review. Its very much appreciated :D

Photos

Company Info

Owner

Mr Stephen Thorne

Ltd Company

14 years on Checkatrade

VAT Registered

Yes: 142060949

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Cre8 Electricity and Plumbing.


As NICEIC approved contractors, we pride ourselves on good reputation, great customer service, honest and professional advice. We currently have a team of 9 engineers, so can be very reactive.

Our engineers are fully qualified, and all works are carried out in keeping up with the wiring regulations.


All our engineers are polite, courteous and understanding at all times, with vans well stocked with most basic items frequently needed in reactive works, meaning most jobs can be completed there and then. We promise to keep mess to a minimum and tidy up after all works.

Screwfix Britain's Top Tradesman.


Domestic and commercial electrical works undertaken at a variety of installations, including but not limited to:

  • Small Shops
  • Restaurants
  • Commercial Units
  • HMOs
  • Communal Areas
  • Surgeries, etc.


We are happy to help with a wide range of electrical works, such as:

  • Test and Inspecting (EICR, EPC, PAT)
  • Fuse Board/Consumer Unit Replacement/Upgrades
  • Certification
  • Reactive Maintenance
  • Fault Finding
  • Emergency Callouts
  • Lighting
  • Rewires
  • Electric Vehicle Charging Points
  • Extra Sockets
  • Garden Lights
  • Security Lights
  • Outhouse Power
  • Fire Alarm Systems
  • Emergency Lighting
  • And Many More!


We also offer our services for plumbing works, including:

  • Gas Safety Reports (GSR)
  • Electric Showers
  • Electric Boilers
  • Immersion Heaters
  • Gas Hobs/Cookers
  • And Various Kitchen and Bathroom Works


We provide free quotes and estimates for all non-reactive works.


Our vans have distinctive, big yellow thumbs-up so look out for them; when you see them, give us a big thumb-up back!


“Together we can Cre8 Electricity."

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since 2011

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  • Qualifications and accreditations

  • County court judgement

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