Craftlock Ltd
Birmingham, West Midlands
Checkatrade member since 20155
Services
- Doors Opened / Unlocked
- Emergency Locksmith Service
- Lock Fitting
- Lock Repair
- Safe Locks
- Security Door Locks
- Snap Locks
- Window Lock Fitting
- Window Lock Repair
Customer Reviews
Write a review9.77 /10
Based on 13 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (352)
10 New door lock
Posted 28 January
Really impressed once again was prompt efficient explained everything to me. I have rated a 10 as I have had Ewan before and very trustworthy not expensive for what he does. šVerified reviewerJob location: B9010 Emergency access to my property & lock change
Posted 08 January
Job location: B27I would highly recommend Ewan and his services. He was efficient and reliable. He accurately quoted me on the phone before arriving, without me having to ask. He turned up within 40 minutes of my call and managed to access my property within minutes and changed the entire lock within an hour. He was polite and professional & sent over aftercare advice & told me to call him if we needed any further help. Fantastic, high quality service delivered.0 Door locks
Posted 14 November 2024
He supposedly came to the property, couldnāt find parking and then sent a message ācant find parking will come another timeā like you have just wasted someoneās time and day for a pathetic excuse. The road is busy and i appreciate its tight and if your not confident driving it can be difficult but if you call or wait someone could have assisted him. He just drove off and sent a message, no problem I can take my business elsewhere of course.Verified reviewerJob location: B9Response from Craftlock Ltd
The massive threat of van and tool theft means appropriate parking near the property is a very genuine concern of all tradespeople. I told you I was on my way and was intending to complete this free survey appointment as planned. When I found I couldn't park I pulled up on the main road and messaged you. My exact message to you was "Hi Sarah I'm sorry I can't find anywhere to park will have to come back another time" - it included an apology. I do not answer the phone or messages while driving so was unable to respond immediately when you were trying to get in touch after this. I told you that I planned to visit again and I was willing to make the extra effort to come back. I was in no way rejecting your business and could have returned later today.
10 Change of locks on a new property
Posted 11 September 2024
Ive used Craftlock a couple of times now, always very reliable and knowledgeable, couldnāt recommend highly enoughVerified reviewerJob location: CV710 Locks changed
Posted 17 August 2024
I needed the lock changed and a new set of keys for my back door. Ewan came out on the same day I called and provided a full quotation before visiting too. Highly recommend and if I need a locksmith again will definitely use Craftlock again.Verified reviewerJob location: B2610 Trustworthy, polite and excellent craftsmanship
Posted 12 August 2024
Ewan is excellent at his work and I can't fault his craftmanship at all. I got 3 quotes from different locksmiths and what made me choose Craftlock was they were the lowest quote (no vat so 20% cheaper for a start, and a small company so no large overheads like call centres etc.), but also because he was so polite and friendly. When he arrived to do the job, he was polite, clean in his work, and thorough! He not only fixed my lock but also repaired the door setting so it won't happen again. I can 100% recommend Ewan from Craftlock Ltd, trustworthy and excellent at his trade.Verified reviewerJob location: B92
Photos
Company Info
Owner
Mr Ewan Clerk
Ltd Company
10 years on Checkatrade
VAT Registered
No
My name is Ewan.
CraftLock Ltd is my own company set up to provide you, the customer, with a high quality, reliable and trustworthy service that meets all of your locking needs.
Locksmithing is my career and my passion, and when I do work for you I hope that I will be able to pass on to you some of that enthusiasm. I will give you clear and concise communication and your job will be my No.1 priority until you are satisfied. See my website for more detail: www.craftlock.co.uk .
(I am still working during Coronavirus, please check bottom of page for full details)
- Locked-out / Home access problems.
- All lock problems fixed.
- Anti-Snap Locks.
- Extreme high key-protection locking systems.
- Fire safety variant locks for flats and limited dexterity users.
- New locks fitted to wooden doors.
- Replacement and upgrade of locks in wooden or plastic/uPVC doors.
- Repairs to plastic/uPVC doors.
- French door locks, garage doors and door closure problems.
- Additional security products for windows, doors and garages.
- Window Keys
- Key-making for old locks / furniture locks
- Secured-By-Design Keysafes.
- FREE SECURITY SURVEY*
- Fully Qualified (see Checks/Accreditations Tab)
- DBS/CRB Checked
- No call-out charge
- Fixed prices for specific jobs
- Written quotes provided for ALL jobs
- All work guaranteed
*(free security survey available Mon-Fri within normal working hours)
Lockdown / Coronavirus Working
CraftLock Ltd locksmiths are still operating through Coronavirus. During the periods of HIGH RISK and strict lockdown we will only offer emergency locksmith services for LOCK-OUTS, LOCK-INS and INSECURE PROPERTY. Please consider if the work you are requesting is essential during the periods of highest risk.
During the periods of LOWER RISK we are happy to carry out all locksmith tasks whether urgent or not, though normal hours of operation are likely to be reduced.
We strongly encourage you to get in touch to discuss your needs so that we can make an appointment for a time that is risk-appropriate. We can provide advice and estimates over the telephone and if you send photographs by email we can normally provide a quote by email too.
The precautions we take: surfaces worked upon are cleaned with soapy water before and after. Gloves are worn for transiting through a building to get to the work location. A face visor is worn if building occupants are nearby. Keys are cleaned before hand-over. WE OBSERVE SOCIAL DISTANCING.
The precautions the customer should take: if possible clean down the surfaces to be worked upon before and after a visit. Make known any special health risks within the household. PLEASE OBSERVE SOCIAL DISTANCING.
Further Information & Advice
For additional advice, product descriptions and services, please also see: https://www.locks-solihull.co.uk/
This trade passed up to 12 Checkatrade vetting checks
Member since 2015
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