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Cracknell's, Station Garage

10/10

BURY ST EDMUNDS, Suffolk

Checkatrade member since April 2019
5

Customer Reviews

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10 /10

Based on 4 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (44)

  • 10

    Home start fitted new battery to my Volvo,

    Posted 29 May

    From first contact to work completion, six hours. Excellent service.
    Verified reviewer
    Job location: IP31
  • 10

    Radiator change

    Posted 27 January

    We have used this garage's services on several occasions since moving here 3 years ago. Cannot rate them highly enough in every respect. Well done and thank you so much for your helpful, reliable, punctual, friendly and affordable service. 5 stars!!
    Verified reviewer
    Job location: IP31
  • 10

    Brake service

    Posted 19 August 2024

    Replace both front and rear brake discs on my Mercedes E class. Quickly quoted the job, carried out work exactly as quoted. Great change from previous experiences elsewhere. So much so booked my other car in for MOT and they will definitely get the services of this car in October. At last a garage I can feel confident will not rip me off. Well done.
    Verified reviewer
    Job location: IP31
  • 10

    Complete brake pad replacement

    Posted 08 August 2024

    Maybe at last found a service garage to trust? Quoted the job in advance, not the cheapest but was fixed price. Stuck to quote with no added surprises I have experienced elsewhere. Polite, professional and efficient. Cannot recommend enough. So much so, booked my other car in whilst collecting this one, and if the signs are right, they will get the job of servicing and MOT this car in October. Well done.
    Verified reviewer
    Job location: IP31
  • 10

    Tyre replacement.

    Posted 22 May 2024

    Having hit a pot hole on the way to work I managed to limp to Cracknell’s as my tyre pressure steadily dropped. The member of staff I talked to couldn’t have been more helpful and considerate. Though they order tyre replacements as a rule, they were quick to get one in and I drove off the same day. Very impressed with the courteous and professional service. Thanks Cracknells!
    Verified reviewer
    Job location: IP31
  • 10

    Interim service

    Posted 12 May 2024

    Lovely service from everyone involved. Fitted my car in the day after I made contact. Would highly recommend.
    Verified reviewer
    Job location: IP31

Photos

Austin J40 pedal car" before".

Company Info

Owner

Mr Brian Cracknell

Partnership

6 years on Checkatrade

VAT Registered

Yes: 102849091

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken

Cracknells garage is a family run business who have been trading for 60 years.

In 1959,then known as Station Garage, Brian Cracknell and his father took the business over from the previous owners who had been running the site since the 1930's.

Now we have a fully equipped workshop which can service, repair and M.o.T all makes and age of car and light commercial vehicle. Our experienced staff are happy to undertake diagnostics, clutches,cam belts, engine/transmission swaps along with welding and other engineering services, also motorcycle M.o.T.'s. and can provide a courtesy car.

We are proud to say that we specialise in Classic cars, having a keen lifelong interest in them makes us a good choice for looking after your pride and joy ,Brian himself still owning the classic Jaguars he's had for many years.

We are also a petrol retailer,Murco branded,and have a fully stocked convenience store with a large car care section.

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Member since 2019

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