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Clean Freaks Group Limited

8.38/10

London

Checkatrade member since May 2025

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Services

Antiviral cleaning services
BBQ Cleaning
Brick & Stone Cleaning
Cleaner
Commercial Cleaning
Conservatory Cleaning
Deep Cleaning Services
Domestic Cleaning
Driveway Cleaning / Patio Cleaning
Dry Cleaning
Emergency Cleaning Service
Emergency / Fire / Flood Cleaning
End of Tenancy / Move Cleaning
Gutter Cleaning & Clearance
Holiday Let Cleaning Services
Ironing
Jet / Pressure Washing
Moss Removal Service
Office Cleaning
Organic Cleaning
Roof Cleaning
Soda / Sand / Shot Blasting
Soft Washing
Tile and Grout Cleaning
Tiled Floor Cleaning
Decking Cleaning
Steam Cleaning
Decluttering
Hard Floor Cleaning
Laundry Service
Graffiti Remover
Disaster / Trauma Cleaning
Leather Cleaning
Low Moisture Cleaning
Leather Repair
Kitchen Extraction Cleaning
Solar Panel Cleaning
Stain Protection
Render Cleaning
Rug Cleaning
Stone Floor Cleaning
UPVC Cleaning

Customer Reviews

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8.38 /10

Based on 36 reviews over the past 12 months

Quality of work

8.42

Reliability

8.39

Communication

8.88

Reviews (36)

L
Laura L
1
Deep clean of home and grout repair and new sealant in bathrooms
Posted 18 October
The clean team did not show up twice. Clean was completed on third attempt. The tradesman attended twice and was asked to discontinue the work because it was of very poor standard. Only paid for the clean. Company organisation regarding bookings is poor and communication was difficult.
Verified reviewer
Job location: SM6
10
End of Tenancy Cleaning
Posted 09 October
Used Clean Freaks for my end of tenancy clean and they honestly did such a good job. The place was a mess after moving out but they left it spotless, even the kitchen and bathroom looked brand new. The guys were really friendly and got everything done quickly. Would recommend to any students moving out of uni accommodation.
Verified reviewer
Job location: SE27
3
Poor customer service and no refund
Posted 07 October
Extremely poor customer service - a team of subcontracted cleaners from Clean Freaks damaged my countertop, I accept this was an accident. However Clean Freaks has not refunded me the portion they agreed they would despite chasing them for over 6 weeks.
Verified reviewer
Job location: SE17
S
Stephen R
0
Cancelled on the day of my house move…
Posted 24 September
Made a booking 10 days in advance of the my house move. Paid a 50% deposit to secure the booking. I messaged the day before to confirm and recieved a confirmation email (and whatsapp). The morning the work was supposed to take place i received a whatsapp to say they werent coming with an excuse about a technical issue with there IT system. Received a refund 6 days later after chasing.
Verified reviewer
Job location: NW11
V
Vaidhyanathan B
5.67
It didn;t work out for us.
Posted 22 September
Started off well and appeared professional. We agreed to do two jobs, but I had to cancel the second one due to the poor quality of work and the unprofessional way the situation was handled. They broke open my utility garden door, forcing me to scramble for help from a friend who luckily had a spare and repaired it that night — otherwise I wouldn’t have been able to lock my doors. I am still waiting to be reimbursed for the cost of that repair. They might have good reviews from others, but unfortunately, it didn’t work out for us.
Verified reviewer
Job location: KT17
8.33
Easy to deal with, prompt and clear communication. Would recommend.
Posted 16 September
The company was very easy to deal with and has a very useful what's app channel through which they communicate promptly. The clean has to be postponed as the original cleaning crew broke down on the way to the property, but the company stepped up and made arrangements for a replacement crew to attend. I will use them again.
Job location: E16