City Locksmiths Gwent Ltd
Newport, Gwent
Checkatrade member since May 201410
Services
- Doors Opened / Unlocked
- Emergency Locksmith Service
- Lock Fitting
- Lock Repair
- Security Door Locks
- Snap Locks
- Window Lock Fitting
- Window Lock Repair
- Key Cutting
Customer Reviews
Write a review9.96 /10
Based on 24 reviews over the past 12 months
Quality of work
10
Reliability
9.96
Communication
9.91
What customers are saying
AI-generated from customer reviews over last 24 months
This locksmith is consistently praised for their prompt, professional, and friendly service. Customers frequently mention how knowledgeable and efficient they are, resolving lock issues quickly and to a high standard.
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Reviews (810)
10 Highly professional first class service was with us within half hour thks nick
Posted 12 March
What amazing first class service prompt after call out dealt with job fixed it which was concern us but he sorted it with high professional all way def use him again I def rate them perfection high standards very helpful service wish you all very best well deservedVerified reviewerJob location: NP18Response from City Locksmiths Gwent Ltd
Thank you very much Lyndon for giving me a fantastic positive review today. I really appreciate you supporting a LOCAL independent locksmith company in Newport. Have a great day 😀 Best Regards Nick City Locksmiths Gwent Ltd
10 Top notch
Posted 18 February
Prompt, professional, reliable and friendly. Great service from Nick today at a reasonable price 👍🏼 would definitely recommendVerified reviewerJob location: NP22Response from City Locksmiths Gwent Ltd
Thank you very much Tess for giving me a fantastic positive review today. I really appreciate you supporting a LOCAL independent locksmith company. King Regards Nick City Locksmiths Gwent Ltd
- AAlan P
10 Locking mechanism fault
Posted 15 December 2025
Excellent job done on the lock on our patio doors. Knew what was wrong as soon as he tried the lock... Quick job... Changed locking mechanism and works perfectly.Verified reviewerJob location: NP10Response from City Locksmiths Gwent Ltd
Thank you very much for giving me a fantastic review today. I appreciate you supporting a LOCAL independent locksmith company in Newport. Best Regards Nick City Locksmiths Gwent Ltd
10 French patio door lock
Posted 04 December 2025
Nick was great... I was on nights so wasn't up until the afternoon.. No problem for Nick said he will be there at 1430, and arrived on time... Solved the problem straight away, and made the required change... Excellent work and door locks better than before... Excellent communication as well... Cleaned up and left everything same as before... Highly recommend Nick from City Locksmiths Gwent for any type of lock problemVerified reviewerJob location: NP10Response from City Locksmiths Gwent Ltd
Thank you very much for giving me a great 👍 review today. I appreciate you supporting a LOCAL independent locksmith company in Newport. Any other issues please 📞 me. Best Regards Nick City Locksmiths Gwent Ltd
- TTash B
10 Great service
Posted 17 October 2025
Great job! On time, explained everything to me clearly giving me options and completed quickly.Verified reviewerJob location: CF64Response from City Locksmiths Gwent Ltd
Thank you very much Tash for giving me a fantastic review today. I appreciate you supporting a LOCAL independent locksmith company. Have a great day 😀 Best Regards Nick City Locksmiths Gwent Ltd
10 Very Responsive
Posted 01 October 2025
Nick at City Locksmiths is a good guy. He diagnosed the problem with my front door lock via a quick video and was at my house the same day to fix the problem with the minimum of fuss. He’s knowledgeable, responsive and I would highly recommend him.Verified reviewerJob location: NP15Response from City Locksmiths Gwent Ltd
Thank you very much Steve for giving me a fantastic 10/10 review today. I appreciate customer's who find time to leave a review. Thank you for supporting a LOCAL independent locksmith company Best Regards Nick City Locksmiths Gwent Ltd
Photos
Company Info
Owner
Mr Nick Durn
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 399351155
Im NICK DURN from City Locksmiths Gwent Ltd and ive been trading since 2009.
I'm originally from Gloucestershire but now live in Newport since 1988.
I've lived in the UK all my life & I'm Fully Insured.
DBS Checked (2023). All areas covered including NEWPORT - CARDIFF & BRISTOL
Before using a locksmith ask to see they're DBS certificate & paperwork for they're qualifications ask a lot of companies haven't got them they just say they have.
I'm fully experienced with GENUINE [Companies House] 15 years experience [2009] in uPVC door & window repairs including full upgrades on old uPVC doors.
I am the HIGHEST INDEPENDENTLY reviewed Locksmith in Gwent & never mis-quote on my prices EVER........ If on arrival the job is different to the customers information, then I will re-quote on arrival prior to any work starting.
I only use quality parts on every job, so the customer is happy & I give a THREE YEAR GUARANTEE.
I drive a new sign written van & wear sign written workwear for a professional business.
You can feel rest assured that every job is professionally completed every time with a 3-year parts guarantee.
: Remember buy cheap buy twice.
Guaranteed Locksmiths Who Live Locally 100% & NOT miles away, Support Local Locksmiths & keep the business local.
Reasons to use City Locksmiths:
- 15 Years Experience - Since (2009)
- DBS Checked in (2023)
- Smart Locks - Fob & Blue Tooth entry
- uPVC Door & Window Specialists & repairs & upgrades.
- Composite - uPVC - Windows - Conservatories - French Doors.
- Garages - Sheds - Out Houses
- Mortice / Sashlocks / Deadlocks BS 3621
- Cylinders Oval/Euro - Snapsafe / Ts007 3* Brisant Ultion £2,000 Guarantee (Antisnap)
- Local Mul t Lock & ABS High security Ts007 3 🌟 star cylinders supplied & Fitted
- Card payments - Cash - PDQ Available - Bacs Payments
This trade passed up to 12 Checkatrade vetting checks
Member since May 2014
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