City Locksmiths Gwent Ltd
Newport, Gwent
Checkatrade member since May 201410
Customer Reviews
Write a review9.94 /10
Based on 28 reviews over the past 12 months
Quality of work
10
Reliability
9.93
Communication
9.83
What customers are saying
AI-generated from customer reviews over last 24 months
This locksmith is highly recommended by customers for being prompt, professional, and friendly. Reviewers consistently praise the high quality of their work and their ability to respond and fix issues quickly and efficiently.
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Reviews (799)
9 Fixed / replaced front door lock mechanism
Posted 23 July
Archie was a good communicator and very proactive, as well as being friendly and approachable throughout. Came around quickly and resolved the issue in good time as well as sorting out some alignment issues free of charge.Verified reviewerJob location: BS16Response from City Locksmiths Gwent Ltd
Thanks for the review today, Im a LOCAL independent locksmith company. Best Regards Nick City Locksmiths Gwent Ltd
10 Front uPVC door required realignment and back door required new parts and realignment.
Posted 18 July
Nick responded really quickly to my request and was friendly & professional throughout. I was told what days were free and Nick accomodated my availability, no questions asked. When Nick arrived he got straight to work and made sure to explain what needed doing and why. He made me aware of cost and checked if that was OK before proceeding with the work. Even little details like having a card reader to make payment easier was a huge plus. Nick is great at his job and a great guy. Would definitely recommend and use him again in future.Verified reviewerJob location: CF23Response from City Locksmiths Gwent Ltd
Thanks very much Sam for giving me a fantastic positive review today. I really appreciate you supporting me as a LOCAL independent locksmith. Best Regards Nick City Locksmiths Gwent Ltd
10 Fix patio doors
Posted 16 July
Brilliant experience. Work was carried out professionally and to a high standard. Excellent customer service and support and everything explained carefully. The issue was fixed quickly after contacting them. Would highly recommend this company. Nick did a brilliant job.Verified reviewerJob location: CF24Response from City Locksmiths Gwent Ltd
Thank you very much Anne for giving me a fantastic positive 10/10 review today. I really appreciate your kind words & for using a LOCAL locksmith company in Cardiff. It's a shame that you previously had a bad experience before. Best Regards Nick
10 Quick, easy and painless.
Posted 11 July
Job location: NP44Nick was super quick, super efficient. We wouldn't use anyone else for Key issue in South Wales. Thank you!Response from City Locksmiths Gwent Ltd
Thank you Matthew for giving me a fantastic 10/10 review today. I appreciate you supporting a LOCAL independent locksmith company. Any further problems please feel free to contact me. Best Regards Nick City Locksmiths
10 Excellent
Posted 11 July
Job location: NP16Arrived on time he was very curtios and did a good jobResponse from City Locksmiths Gwent Ltd
Thank you for giving me a 10/10 review today. I appreciate you supporting a LOCAL locksmith company. Best Regards Nick, City Locksmiths
10 Replacing a deadlock
Posted 11 July
Job location: BS9Nick recently replaced a deadlock at my new property and did a fantastic job. He arrived right on time, was professional, friendly, and clearly passionate about his work. It's always reassuring to deal with someone who genuinely enjoys what they do — and it shows in the quality of the service. His pricing was very reasonable too. I wouldn’t hesitate to recommend him to anyone needing locksmith servicesResponse from City Locksmiths Gwent Ltd
Thank you very much for giving me a fantastic review today. I really appreciate your kind words and for using a LOCAL locksmith company. Kind Regards Nick City Locksmiths
Photos
Company Info
Owner
Mr Nick Durn
Ltd Company
11 years on Checkatrade
VAT Registered
Yes: 399351155
Im NICK DURN from City Locksmiths Gwent Ltd and ive been trading since 2009.
I'm originally from Gloucestershire but now live in Newport since 1988.
I've lived in the UK all my life & I'm Fully Insured.
DBS Checked (2023). All areas covered including NEWPORT - CARDIFF & BRISTOL
Before using a locksmith ask to see they're DBS certificate & paperwork for they're qualifications ask a lot of companies haven't got them they just say they have.
I'm fully experienced with GENUINE [Companies House] 15 years experience [2009] in uPVC door & window repairs including full upgrades on old uPVC doors.
I am the HIGHEST INDEPENDENTLY reviewed Locksmith in Gwent & never mis-quote on my prices EVER........ If on arrival the job is different to the customers information, then I will re-quote on arrival prior to any work starting.
I only use quality parts on every job, so the customer is happy & I give a THREE YEAR GUARANTEE.
I drive a new sign written van & wear sign written workwear for a professional business.
You can feel rest assured that every job is professionally completed every time with a 3-year parts guarantee.
: Remember buy cheap buy twice.
Guaranteed Locksmiths Who Live Locally 100% & NOT miles away, Support Local Locksmiths & keep the business local.
Reasons to use City Locksmiths:
- 15 Years Experience - Since (2009)
- DBS Checked in (2023)
- Smart Locks - Fob & Blue Tooth entry
- uPVC Door & Window Specialists & repairs & upgrades.
- Composite - uPVC - Windows - Conservatories - French Doors.
- Garages - Sheds - Out Houses
- Mortice / Sashlocks / Deadlocks BS 3621
- Cylinders Oval/Euro - Snapsafe / Ts007 3* Brisant Ultion £2,000 Guarantee (Antisnap)
- Local Mul t Lock & ABS High security Ts007 3 🌟 star cylinders supplied & Fitted
- Card payments - Cash - PDQ Available - Bacs Payments
This trade passed up to 12 Checkatrade vetting checks
Member since 2014
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