City Bathrooms & Kitchens

Reviews (300)

• 10

  New Bathroom

  Posted 4 days ago

  We had a complete new bathroom done and i can highly recommend Ben Ternent and his mate . From when he came to look at the bathroom to completion , they were excellent . Very high standard of work , kept us informed and gave recommendations along the way . Very trustworthy , we were not in for a few days and just left them to it . Very tidy workers , cleaned up after themselves . I would Recommend Ben to anyone considering having a new bathroom . Brendan & Julie Pearse , Coventry
  Verified reviewer
  Job location: CV6

  Response from City Bathrooms & Kitchens

  Hi Brendan, Thanks so much for taking the time to leave such a great review — we really appreciate it. I’m glad to hear you’re happy with the new bathroom and with Ben and his mate’s work from start to finish. Thanks as well for trusting us while you were away. We know that’s a big thing, so it’s great to hear everything went smoothly and the place was left clean and tidy. Enjoy the new bathroom, and thanks again for recommending us. All the best, Jamie

• 10

  Brilliant from start to finish

  Posted 28 January

  From start to finish, the service from City Bathrooms and Kitchens Limited was both professional and reliable. The team paid great attention to detail and the quality of workmanship is outstanding. Jamie listened carefully to what I wanted, offered helpful advice, and delivered a beautifully finished bathroom that looks amazing and functions perfectly. Neil and Tommy were amazing and worked so hard, keeping us included in decisions and were so respectful of our home throughout the process. We would highly recommend City Bathrooms for a high-quality bathroom design and installation.
  Verified reviewer
  Job location: CV7

  Response from City Bathrooms & Kitchens

  Thank you Gill for your wonderful review. We’re delighted to hear you were so pleased with the service from start to finish and with the final bathroom. We’ll be sure to pass on your kind comments to Jamie, Neil and Tommy. Thank you for the recommendation — it’s greatly appreciated. Kind regards, City Bathrooms & Kitchens

• 10

  Brilliant company

  Posted 23 January

  Brilliant, professional and very prompt service. Mum is very pleased with her new shower.
  Verified reviewer
  Job location: CV2

  Response from City Bathrooms & Kitchens

  Thank you Susan for your lovely review. We’re delighted to hear your mum is so pleased with her new shower and that you found our service professional and prompt. We really appreciate your kind feedback. Kind regards, City Bathrooms & Kitchens

• 9.67

  Quality materials and good workmanship

  Posted 07 January

  I engaged City Bathrooms & Kitchen to replace both Kitchen and Bathroom, because I had used it before. The fitters Stephen and Sam Nicholls worked very well in fitting the kitchen, were very industrious, tidy up after themselves. Kept me inform of all the processes. I am very pleased and happy with the quality of the kitchen and colours. The planning stages was not easy too much choice, and I felt rushed in making choices, and it the end changes were made with out informing me. The bathroom did not run as smoothly, But the standard of workmanship by Craig and Lewis .
  Verified reviewer
  Job location: CV12

  Response from City Bathrooms & Kitchens

  Thank you Dorothy for your review and kind comments on the quality of our workmanship. We’re delighted to hear you were pleased with the finished kitchen and the work carried out by our team. We understand that our large showroom and wide range of choice can feel overwhelming at times, and we’re sorry if the planning stage felt rushed or if communication could have been clearer. Your feedback is appreciated and helps us improve. Thank you again for choosing us

• 10

  A brilliant service from start to finish

  Posted 17 December 2025

  I just wanted to say how delighted I am with my new kitchen. It was fitted promptly and efficiently by Steve and Sam Nichols. I had every confidence in City Bathrooms, Kitchens & Bedrooms after meeting Jamie and speaking to Jordan. The showroom is amazing with so much choice, definitely worth a visit. I will be happy to recommend to my friends. Thank you from a happy customer!
  Verified reviewer
  Job location: CV8

  Response from City Bathrooms & Kitchens

  Thank you so much, Wendy, for taking the time to leave such a lovely review. We’re delighted to hear how happy you are with your new kitchen and that Steve and Sam delivered a smooth installation. It’s also great to know your experience with Jamie and Jordan gave you confidence throughout the process. Your recommendation truly means a lot to all of us at City Bathrooms & Kitchens. Thank you again for choosing us!

• 10

  Excellent service

  Posted 08 December 2025

  City Bathrooms have just completed a new bathroom for me, and I couldn’t be more pleased with the result. From the initial ordering process through to the final installation, their service has been exceptional. As a family-run business, they bring a personal touch that truly sets them apart — every member of the team we met was professional, friendly, and genuinely invested in delivering a great experience. The finished bathroom looks fantastic, with excellent craftsmanship evident in every detail. I would highly recommend this family business to anyone looking for quality, reliability, and o
  Verified reviewer
  Job location: CV4

  Response from City Bathrooms & Kitchens

  Thank you so much, Stephen. It really means a lot to us that you’ve taken the time to leave such a lovely review. We’re a small family team and we genuinely care about every project, so hearing that you’re happy with the whole experience and the finished bathroom really does make our day. It was a pleasure working with you, and if you ever need anything at all, we’re always here to help.