Chris Ball & Son Roofing Ltd
London, Greater London
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Customer Reviews
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Reviews (251)
6.25 Engaged this company to replace slates and ridge tiles on front elevation of roof.
Posted 02 December 2022
Work commenced but remains incomplete. Scaffold remains in place. Payment in full made on 09.11.2022 as works close to completion with agreed snags and removal of scaffold outstanding. No further communication from company and subsequently unable to contact company by telephone or email. Phone numbers all unobtainable. Email received today 2.12.22 from a collections and recovery agent advising that the company ceased trading on the 18.11.22Verified reviewerJob location: SE43.25 To fix a leaking Velux window on a pitched roof
Posted 26 November 2022
The work was completed on the same day. However, the window is still leaking, albeit that this was not discovered until about two months ago due to the long summer drought experienced this year. We then contacted the business by phone on several occasions, only to be told to direct any enquiries via email. Despite several messages sent, no response was ever received. We therefore visited their premises in Catford, only to be told there was no-one there!Verified reviewerJob location: CR01.67 Repair to a flat roof
Posted 21 November 2022
I recommend you do not use Chris Ball Roofing under any circumstances. We paid an above market price for a roof repair that was not completed to a market standard and caused significant damage to our home. We are now having to take Chris Ball Roofing to court to recover costs and damages as they are refusing to refund us. At first customer service was excellent, until there was a problem and then it became very poor. Shop around, there are much better firms that will complete the works better and for a better price. This whole episode has been very stressful, thanks to Chris Ball Roofing.Verified reviewerJob location: BR16 Repair to leak in loft conversion and replacing lead apron to loft window cill.
Posted 26 October 2022
Chris Ball Roofing recently carried out repairs on our roof. After heavy rainfall on 23 October we noticed that the roof is still leaking. The work only took two half days but because the date for the work was delayed 12 times we had the scaffolding up for 8 weeks. The main reason for the work was the leak in the roof so needs to be resolved quickly but have been unable to contact them. The message on their answering machine says that due to shortage of staff they are only dealing with emails but they do not respond to calls or emails.Verified reviewerJob location: SE129 Replacement tiles following storm damage
Posted 06 July 2022
Quick, efficient service. Very pleasedVerified reviewerJob location: SW168.5 Replace guttering and fascia boards
Posted 12 June 2022
Very good and efficient work.Verified reviewerJob location: SW11
