Trade cover image

CHG Southwest

9.83/10

Bridport, Dorset

Checkatrade member since July 2019
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats
  • Air Source Heat Pump Servicing / Repair - ASHP
  • LPG Boiler Installation
  • LPG Central Heating Installation
  • LPG Central Heating Servicing / Repair

Customer Reviews

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9.83 /10

Based on 38 reviews over the past 12 months

Quality of work

9.79

Reliability

9.89

Communication

9.82

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for its professional, reliable, and punctual service. Engineers are frequently described as polite, tidy, and carrying out work to a high standard.

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Reviews (321)

  • 10

    Faulty boiler..... GHG were brilliant. Thank you

    Posted 02 December

    CHG Southwest identified the problem to my lack of central heating to be due to a faulty valve. The engineer manually reset the factory settings on my boiler and temporarily got the boiler working to enable some heat. They will replace faulty part. I have the bronze service plan with GHG and engineer called same day. This service is highly recommended.
    Verified reviewer
    Job location: EX13
  • 10

    Excellent service

    Posted 02 December

    The engineer is always thorough in his work and he is very friendly. I am happy with the service I receive from CHG Southwest
    Verified reviewer
    Job location: DT7
  • 9.33

    Oil boiler

    Posted 02 December

    We use them on a regular basis, for annual oil boiler service and any associated repairs. They are contactable, and reliable, reasonably priced.
    Verified reviewer
    Job location: BH10
  • 10

    Great Service

    Posted 02 December

    Work carried out with courtesy & respect as always
    Verified reviewer
    Job location: TA20
  • 9.67

    Kitchen Tap & Drain

    Posted 02 December

    As always CHG were careful and considerate despite some problem with the waste system I had bought. We now have a beautiful new kitchen tap, drain and new lush on the loo. Many thanks.
    Verified reviewer
    Job location: DT6
  • 10

    An excellent job, nice to have around and kindness itself!

    Posted 06 October

    The person we’d always used before had retired but not to worry Ben Strong filled his boots and did a thorough service of our outside boiler. Not only this but he kindly went over how to use the programmer (correcting the time), the thermostat and walking round the house adjusting the radiators to what they should be according to the size of the room. Perhaps beyond the call of duty but a kind gesture to familiarise myself with how things worked. Hopefully we will see him next year or if we have any problems in the future.
    Job location: EX13

Photos

Company Info

Owner

Mr David Penn

Ltd Company

6 years on Checkatrade

VAT Registered

Yes: 230928515

Domestic WorkCommercial WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-out

We carry out a wide variety of works in the plumbing and heating industry from repairing leaks and dripping taps to the design and installation of full heating systems.

Our services include:

  • Gas, oil and LPG installations, servicing and repairs
  • All general plumbing works - taps, cylinders, toilets, pumps, burst pipes etc.
  • Genuine 24 hour callout service, 365 days a year
  • Domestic and Commercial
  • Landlords gas safety checks
  • Water Softener installations, servicing and repairs

We also offer Service Plan cover for your heating system, giving you the reassurance that your boiler is being maintained annually whilst also giving you guaranteed callout within 24 hours if you need us. You also have the option of spreading the Service Plan cost monthly over the year.

Check out our Facebook page here

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since July 2019

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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