Castle Windows (Newbury) Limited
Reading, Berkshire
Checkatrade member since 201210
Customer Reviews
Write a review9.81 /10
Based on 55 reviews over the past 12 months
Quality of work
9.8
Reliability
9.82
Communication
9.7
What customers are saying
AI-generated from customer reviews over last 24 months
Castle Windows Newbury receives high praise for their excellent service, professional fitters, and quality workmanship, with customers frequently highlighting the team's punctuality, politeness, and tidiness. While one review mentions issues with a conservatory project involving subcontractors, the overwhelming majority of customers express satisfaction and a willingness to recommend or reuse their services.
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Reviews (1042)
10 Fitted a new exterior door to replace an old wooden one
Posted 2 days ago
Very good experience from start to finish. Office called before the date booked to do the work to ensure we were ready. The very pleasant installer turned up on time and did a neat and tidy job. We are very pleased with the outcome and love our new door.Verified reviewerJob location: RG2010 PORCH IMPROVEMENTS
Posted 5 days ago
We have used Castle windows before for our conservatory and had little doubt about going back to them for improvements to be made to our front porch. Both James and Micheal had carried out work for us before and we were really happy to be assigned them both on this job as well...... the results were superb and they are very nice people, punctual, polite and very tidy.... and best of all their work is top notch and a credit to Castle Windows Company.... Many Thanks SimonVerified reviewerJob location: RG1410 Replaced 6 windows and 2 Doors
Posted 27 May
Excellent service from quote to completion. No hard sell from Peter, just a genuine, honest quote. The fitting has been superb quality. James and Mike (the fitters) have been top class. The workmanship and attention to detail has left us thoroughly impressed and we would recommend to anyone. We’ll be a repeat customer for our conservatory and porch replacement ASAP!!Verified reviewerJob location: RG1710 First Class Service
Posted 26 May
Excellent installation. Fitters arrived on time and were very helpful, very tidy and informative from start to finish. I would highly recommend Castle Windows (Newbury) Ltd.Verified reviewerJob location: RG1810 Replacement windows and bi-fold doors
Posted 23 May
We decide to use Castle Windows again as we were impressed with them 5 years ago. Carl attended on the agreed day/time and talked us through what we wanted, especially with the replacement doors. A date for fitting was arranged. I had a call the week before as a reminder. On the day, the guys arrived promptly (Early actually) and started straight away. They were very keen not to make a mess and were very courteous. The speed in which they worked was amazing and we are very pleased with the results. Everything was left clean. I would definitely recommend.Verified reviewerJob location: WV1210 Porch fitted
Posted 10 May
We have used castle windows before so we didn’t hesitate to use them again, kept us informed from ordering to the new porch tobeing fitted, we are so happy with the service, the workmen were so good cleaned up as they went, they were polite, on time and we would highly recommend them to anyone and we would use again without hesitation. The porch looks fantastic Thanks to Carl and the team.Verified reviewerJob location: WV12
Photos
Company Info
Owner
Mr Oliver Byng
Ltd Company
13 years on Checkatrade
VAT Registered
Yes: 537792602
Castle Windows (Newbury) Ltd is a leading supplier and installer of Windows, Doors, Conservatories, Orangeries, Soffits, Fascias and Guttering. Since 1990 when the company began the business has gone from strength to strength and remains family run. Due to expansion, the company now operates from a depot and office in Woolhampton, which is conveniently situated near the A4 between Newbury and Reading and in close proximity to Basingstoke, Tadley, Thatcham and the surrounding areas.
There have been a number of recent developments in the window and conservatory industry and Castle Windows has worked with its supplier Duraflex to offer the UK’s most energy efficient A – rated window system, providing energy efficiency and security. A full range of pvc-u and composite doors are offered as well as an extensive range of Conservatories and Orangeries. Castle Windows also supply and fit Fascias, Soffits & Guttering to complement the look of your home.
Castle Windows prides itself on a no obligation quotation system whereby one of our experienced sales advisors will visit your property and provide you with all the information and advice you require and then leave you to make your decision. We have 4 experiences sales advisors. Our products are covered by a comprehensive 10-year no quibble guarantee.
With a loyal workforce of over 50 experienced tradesmen, Castle Windows has experienced fitter’s to carry out the installations, several of whom have been with the company since the early 1990’s. A friendly and efficient team of office staff provide excellent customer service and after sales care. We have a dedicated service department and a service engineer can visit you to rectify any problems should they occur.
Castle Windows has successfully completed more than 45,000 installations and the majority of business comes from being recommended by satisfied customers. Operating mainly within a 40 mile radius of Newbury, the company has carried out a large number of installations in the local area but has also undertaken work all over the country. In addition to residential properties, Castle Windows has successfully completed projects for schools, health practices and local building projects showing that no job is too big for their experienced team.
To arrange for a free quotation please contact our office or go to www.castlewindowsnewbury.co.uk
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