Reviews

  • 10

    Easy buying process and I'm proud of how my house looks

    Posted 5 days ago

    I chose Castle Windows for a few reasons. I now understand that a company doesn't have to be pushy if their products and service speaks for itself. I was allowed to take the time to think things through and changed my mind a couple of times which wasn't felt to be an inconvenience. When I raised a query, I got a response. The installers communicated well and did an excellent job. My house looked like the worst on the street but now it looks the smartest and feels a lot warmer too. VERY happy.
    Verified reviewer
    Job location: RG14
  • 10

    Door replacement

    Posted 6 days ago

    Very happy to leave a positive review for Castle Windows after further installations and upgrades. We had full windows and doors replacement s in our last home so were very happy to ask them to replace a door and repair another at our new address. Their staff are so knowledgeable and all work completed to our satisfaction. I can’t recommend them highly enough.
    Verified reviewer
    Job location: RG18
  • 10

    A quality and reliable local company.

    Posted 21 December 2025

    From a fast response for a quote through to efficiently completing the work, everything was done professionally and with pride. A very satisfied customer.
    Verified reviewer
    Job location: RG14
  • 9.67

    Professional company

    Posted 12 December 2025

    The service we received for the fitting of a new patio door was friendly and professional from start to finish. From quote to completion the work was carried out in a timely manner and at competitive cost. Icing on the cake was the fitter who came to install the door. Thoughtful, professional, tidy, friendly and a prefect job. We have used Castle on four separate occasions now over the past 20 years and would certainly recommend.
    Verified reviewer
    Job location: RG20
  • 10

    A brilliant Job

    Posted 06 December 2025

    I can’t get excited about replacement windows, but I can about the service and finish. From start to finish the whole team at the office or who visited me were excellent and the final finish really very good. I specifically wanted the finish ( the sealing of the windows inside) to be of a very high standard and it was. The gentleman who installed them was polite caring considerate and very tidy. I returned after 2 days away having left the house and key with him to find, like magic everything done - old windows gone and the house hoovered. Oh and the windows, they are really very good 😊
    Verified reviewer
    Job location: RG31
  • 10

    Very professional service.

    Posted 05 December 2025

    A very professional service from start to finish. The initial quotation went very well. Unlike another window company who didn’t bother replying. We were kept informed of each stage of the process. The window fitters were equally professional, polite and cleaned up after completion. Even with a minor “hiccup” we had 4 different jobs to be completed. This was resolved effectively and the final internal window was fitted a week later. Highly recommended.
    Job location: RG14