Carter Security Limited
Basildon, Essex
Checkatrade member since 201310
Customer Reviews
Write a review9.85 /10
Based on 37 reviews over the past 12 months
Quality of work
9.88
Reliability
9.86
Communication
9.72
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently praise Carter Security for their prompt, efficient, and professional service, with engineers often being friendly and helpful. However, some customers have found the battery replacement costs to be very expensive and have also raised concerns about issues not being resolved on initial visits.
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Reviews (373)
9.33 Replacement of residential Alarm siren and diagnosis
Posted 3 days ago
Have been using Carter for some years in connection to maintenance for our wireless alarm system. They are efficient to deal with and have good communication. Would recommend.Verified reviewerJob location: SS710 Annual service
Posted 06 June
Very professional company.Verified reviewerJob location: SE2610 Service Alarm and New Batteries
Posted 02 June
Job location: BR1Always happy with Carters Security. They know what they are doing and are always friendly and polite whilst carrying out their work schedule. Could not ask for a better result. Thank you.10 The annual service of our alarm system.
Posted 06 May
Mason was the engineer who carried out the service very well and explained the procedures and what to expect regarding the lifetime of the batteries.Verified reviewerJob location: SS710 Fire alarm service
Posted 30 April
Quick and efficientVerified reviewerJob location: CR710 Burglar Alarm annual check and service
Posted 16 April
Job location: MK17Gregory arrived on time, and did exactly what he was required to do in a calm and efficient manner. He was polite and personable and kept me fully informed throughout the job.
Photos
Company Info
Owner
Mr Danny Cosker
Ltd Company
12 years on Checkatrade
VAT Registered
Yes: 110168365
Carter Security are a reliable, detail driven and competitively priced Fire & Security Company with over 20 years’ experience. We provide a 24-hour service in London and the home counties to ensure that our emergency response is kept well within established standards.
We provide the following services:
- Intruder Alarm systems (Wired, Wireless and Hybrid)
- Fire Alarm systems
- CCTV systems
- Video and Audio Entry systems
- Access Control systems
- Automated gates
When choosing a company to provide fire & security systems for your home or business you cannot afford to take short cuts. You are not buying a system, you are investing time as well as money in a solution to a risk. Please don't judge a company by TV advertising or the low price offered before a survey has even been carried out.
A survey is the only way for a company to give you what you really need and for you to get a feel for how they will look after your needs during & after the installation. All our systems include a 12-month parts and labour guarantee which can be extended if required and our clients enjoy 24-hour call-out and engineering support.
Carter Security are about retaining clients, so our contracts are annually renewable by you. No lengthy or complex cancellation procedures are involved. Digital, Dualcom and RedCARE GSM Monitoring are provided at competitive rates for Fire and Security Systems as well as Speech Diallers and text systems for lower risk systems. We can provide monitored CCTV viewable over iPhones, Blackberry, Windows and Android mobile phones. Carter engineers wear company uniforms and ID badges and the company operates within specified guidelines. Security Screening All Carter staff have been vetted by police and issued with ID cards. Insurances Adequate / relevant cover for Employers, Product, Public and Efficacy liability.Customer Contracts Written customer contracts describing product and services supplied. Customer Complaints A documented customer complaints handling procedure. We are confident that we can satisfy your every security need. Please call us to discuss your requirements or for free helpful and professional advice. We look forward to hearing from you.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since 2013
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Qualifications and accreditations
County court judgement
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