Reviews

  • 8

    Highly Recommend Alex - Outstanding Engineer!

    Posted 1 week ago

    The alarm engineer, Alex, did a fantastic job replacing our home alarm system. he walked us through how the new system works and was extremely professional, knowledgeable, and thorough throughout. Please do ensure Alex remains part of your team - he's truly outstanding engineer.
    Job location: BR7
  • 10

    Service, fault finding and change of batteries

    Posted 18 July

    This company has been professional, helpful and readily available from start to finish. When Dan arrived he was very polite, respectful and carried out his work diligently and nothing was too much trouble for him. He was also very patient while teaching us how to use the alarm. Will definitely use them in future and would highly recommend them.
    Verified reviewer
    Job location: SS7
  • 10

    Excellent Engineers

    Posted 16 July

    Delano is excellent. A really friendly engineer who clearly knows what he is doing and completes a thorough job, checking the system and ensuring it works correctly.
    Verified reviewer
    Job location: SE20
  • 10

    Highly professional and personable - great service

    Posted 11 July

    We've been with Carter Security for years now and their service has always been of the highest level - very professional and equally personable, whether it be the visiting engineer or those back at base. On this latest visit we've had the same experience of a polite engineer who takes their time to listen carefully, ask the right questions, and gets the job done - just what you'd want and a great ambassodor for the company. Couldn't ask for more.
    Verified reviewer
    Job location: CM3
  • 10

    Came round for regular maintenance

    Posted 18 June

    Good as always (arrived in the time slot given, efficient and thorough, explained what he was checking and how). Would definitely recommend.
    Job location: SE15
  • 9.33

    Replacement of residential Alarm siren and diagnosis

    Posted 12 June

    Have been using Carter for some years in connection to maintenance for our wireless alarm system. They are efficient to deal with and have good communication. Would recommend.
    Verified reviewer
    Job location: SS7