Carpetsure
Poole, Dorset
Checkatrade member since October 201210
Services
- Carpet Cleaning
- Emergency Carpet and Upholstery Cleaning Service
- Upholstery Cleaning
Customer Reviews
Write a review10 /10
Based on 17 reviews over the past 12 months
Quality of work
10
Reliability
10
Communication
10
Reviews (547)
10 Revive your carpets!
Posted 1 week ago
Carpetsure made a visit to assess my carpets. The quote was reasonable and the explanation on how the work would be carried out explained to me. On the day carpetsure were on time, and the work took exactly the time they told me. The results were amazing! I was intending changing my stair/bedroom carpets next year……..now rethinking it!Verified reviewerJob location: BH1510 Fantastic job and great price
Posted 04 November
Zena and Richard were very efficient and professional from start to finish. Zena turned up to quote at the agreed time and explained the process of how the office carpets could be cleaned due to the type of flooring it was. They turned up on time to the appointment and worked their way through the offices like a well oiled machine. There were some rather ground in marks but amazingly they managed to remove them without leaving the carpets over wet. We would not hesitate to recommend them because the quality of work is fantastic and the price is very reasonable. Thank you guys!Verified reviewerJob location: BH2010 Highly recommend
Posted 15 October
If I could give 100 stars 🌟 I would! Debated getting new carpets for upstairs at £3000+ .... instead went on a recommendation of Carpetsure to have them cleaned and WOW I now have new carpets!! They actually look and smell cleaner then when they were brand new (9 years ago!!!) would highly recommend - extremely professional, friendly and a fantastic job! Thank you I will definitely be using them again for an annual carpet clean!Verified reviewerJob location: BH2210 Outstanding Service!
Posted 30 August
This was my first time using Carpetsure, and it certainly won't be the last. Unlike other local businesses who give prices over the phone, Zena came to my house to see exactly what was required and left a bespoke written quote. Although marginally more expensive than others, the results were worth every penny, you certainly do get what you pay for. The entire process was absolutely first-class, with Richard and Zena's attention to detail being outstanding and the end result was better than I had hoped for. If only all businesses gave this level of service to their customers! Grateful thanks.Verified reviewerJob location: BH1810 Carpets sparkle!
Posted 22 July
I have used Carpetsure for 12+ years to clean light colour carpet throughout the house and, on one occasion, a bed settee. They are totally professional and know their stuff about stain removal and all aspects of their work. Reasonably priced when you consider how they work and how the carpets look and smell when they finish. Highly recommended. Thank you Richard and Zena.Verified reviewerJob location: BH810 Reliable and good
Posted 08 May
Have been dealing with CarpetSure for several years - lovely people, who always do a brilliant job. They even responded ultra-quickly when we had need of an emergency clean a few weeks ago. Brilliant!!Verified reviewerJob location: BH13
Photos
Company Info
Owner
Mr Richard Joyce
Partnership
13 years on Checkatrade
VAT Registered
No
Carpetsure are an independent family run carpet, upholstery and hard floor cleaning company that guarantee the highest standards. We are passionate about what we do and pride ourselves on our professionalism, that is why more than 70% of our work comes from repeat customers and referrals.
We have over 30 years joint experience in the trade and have worked hard to become one of the most reliable and reputable companies around serving both commercial and domestic clients. We believe in giving our customers the most advanced but safest service available that is why 95% of the products that we use are ECO FRIENDLY and safe for you, your children and pets.
Why choose Carpetsure…
- Infection control specialists fully trained and insured.
- Truck Mounted System giving you a far superior clean.
- NO VAT Carpetsure is not eligible to pay vat so the price we quote is the price you pay.
- Full liability and risk treatment insurance that means we are insured on the items we clean, giving you peace of mind.
- Trading Standards Approved so you can now buy with confidence.
- Fully trained professionals - we have invested a lot of money in training so that we can be the best we can.
- 100% satisfaction guaranteed. We offer a personal service and pride ourselves on our attention to detail and customer care.
- You get a FREE quotation with absolutely no obligation.
- Honest competitive pricing, there are no hidden charges or confusing price structures.
- Members of (TACCA) - The Approved Carpet Cleaners Alliance.
- FREE professional advice from stain removal to keeping you carpets and soft furnishings in tip top condition.
If you are a Letting Agent, Property Management Company, Landlord or tenant looking for an end of tenancy carpet clean then look no further. Carpetsure have been dealing with this type of work for multiple companies for many years.
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since October 2012
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