BTM Plumbing & Building Services

Reviews (144)

• R
  R T
  9.67

  Cloakroom, and ensuite refurbishment.

  Posted 14 October

  George's team refurbished our cloakroom and ensuite bathroom in September. He kept me updated throughout the work and always let me know about any delays. They did a fantastic job overall — happy with the result, thanks so much!
  Verified reviewer
  Job location: CF64
• 9

  Fireplace

  Posted 13 October

  George and his men took out an old coal fire place that had been there for over 40 years a great job done by all I would recommend them
  
  Verified reviewer
  Job location: CF24
• H
  Huw W
  5.67

  Really nice guy but level of work below expectations.

  Posted 09 October

  George is very personable and typically responds within a quick time frame, but there was a theme of broken promises resulting in the time from start to finish of this job taking roughly 5/6 months. Partly due to delay in materials & bathroom appliances, but also due to consistent unavailability and broken commitments from George and his team. The plumbing works in particular were not of a high standard and had to be rectified many times, with a leak through the ceiling. The tiling however is of the heights standards and would highly recommend Mike Richards. Overall didn't meet expectations.
  Verified reviewer
  Job location: CF3

  Response from BTM Plumbing & Building Services

  Hi Huw I’m really sorry for the delay — I know it’s been frustrating but the appliances and materials were outside my control,they were supplied by yourself so I was confused as regarding the bad review George BTM

• 8.33

  Excellent finished product

  Posted 22 September

  George and his team re-furbished my upstairs bathroom to a high standard and I am very pleased with the finished product. The tiling is excellent. I was not happy with flush on the new toilet and he replaced the toilet without any extra charge. The new toilet has an excellent whirlpool flush.
  Verified reviewer
  Job location: CF11
• 10

  Excellent service

  Posted 15 August

  BTM plumbing responded immediately to my call and arrived promptly. What a helpful and respectful young man. He completed the work to our total satisfaction and was clean and tidy. ( something my elderly, frail father appreciated). He even removed the old toilet etc.
  Verified reviewer
  Job location: CF14
• 9.67

  Great work and communication

  Posted 11 July

  They were very helpful and communicative. The only reason I put reliability at a 9 is because the job was a little delayed. But all the work was fantastic and will be recommending them to other people
  Job location: CF3