Brooks Plumbing and Heating

Reviews (48)

• 10

  Replacement Hot Water Cylinder

  Posted 6 days ago

  Chris did an excellent job with this replacement. He was punctual, tidy and kept me well informed throughout. Any issues with the old system were identified and resolved efficiently. Highly recommended.
  Verified reviewer
  Job location: SG8
• 10

  Advice and help with my waste disposal unit

  Posted 09 June

  Chris was very helpful and his response to my request was very fast! In the end, this did not result in any work for him but I will contact him again if I need any plumbing or gas or heating work in future.
  Verified reviewer
  Job location: SG7
• 10

  Installation of new boiler + resolution of underfloor heating problems

  Posted 08 April

  Chris answered the first call promptly, arranged a visit quickly and was efficient, effective & very reassuring in everything he did, including installing a new boiler & resolving underfloor heating problems. He is absolutely professional, with high standards of work: he explains what he is doing, & why; and is open about costs & any disruption that might be caused. He is also creative and comes up with solutions to problems that arise in the process. Additionally, he’s completely trustworthy - and very nice! We shall definitely employ Brooks Plumbing & Heating (BPAH) from Letchworth again.
  Verified reviewer
  Job location: CB22
• 9.33

  Fix piping to outside tap that burst during winter (again)

  Posted 01 April

  Chris is always very thorough, honest, communicative and helpful. He was punctual and kept in touch. Had some good ideas and recommendations for resolving the problem long term. Whilst he is not the cheapest he is reliable and knows his stuff. He is also a Vaillant registered Master for boilers so that is his next job :-)
  Verified reviewer
  Job location: SG7
• 10

  Potential water leak from pipe/joint behind dishwasher

  Posted 03 February

  Very happy with communication and the assessment of 'problem'. Chris came across as knowledgeable, helpful and reliable; a credit to his trade. No hesitation in recommending his service and would definitely use again for any plumbing issues.
  Verified reviewer
  Job location: SG6
• 10

  Water leak at pipe/joint

  Posted 03 February

  Very grateful for service provided even though I feel foolish because it turned out to be a dishwasher joint that I'd (inadvertently) loosened and Chris diagnosed and fixed in a few minutes. I offered but Chris refused to take any payment because he "didn't need to get any tools out of the van"! I will definitely use Chris for any future (genuine!) work and have no hesitation in recommending his services both here and individually to friends.
  
  Verified reviewer
  Job location: SG6