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Bretts-Plumbing.com

9.5/10

Hayling Island, Hampshire

Checkatrade member since May 2018
5

Customer Reviews

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9.5 /10

Based on 46 reviews over the past 12 months

Quality of work

9.6

Reliability

9.19

Communication

9

What customers are saying

AI-generated from customer reviews over last 24 months

Brett is frequently praised for his prompt responses, efficient work, and friendly service, with many customers highlighting his ability to handle emergency call-outs and complete jobs to a high standard. While the vast majority of experiences are positive, a small number of customers have reported issues with punctuality and the quality of bathroom fittings.

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Reviews (318)

  • 10

    Toilet leaking and sink fitting

    Posted 04 June

    Brett was excellent, responded quickly and came out next day. Carried work out quickly and efficiently, very friendly and gave us a guarantee. Very happy 😊
    Verified reviewer
    Job location: PO2
  • 1.33

    Bathroom fitting.

    Posted 01 June

    Unfortunately was not a good experience at all. I'd say more of a handy man than a bathroom fitter. The detail is very messy and silicone is already coming away after using bath a few times. The boxing in was fitted with a broken part. And my jet bath stopped working straight away. The bath is not level. Also drilled a hole straight through my new bath panel (but did give some money back for this). After turning up four hours late one day then five hours late the next I ended the finish of the job. This is very disappointing and will now need to pay someone again.
    Verified reviewer
    Job location: PO3

    Response from Bretts-Plumbing.com

    Its with great shame that the bathroom wasnt finished as you would of gained the guarantee.. As for my time keeping - Id over committed myself and I'm deeply sorry that you took the brunt of that & for any inconvenience caused for bad time management.

  • 10

    Brett’s plumbing

    Posted 24 May

    When the plumber came we thought it would be an easy job,it didn’t turn out that way it was much worse than we thought. I have to say the hard work that was done was really appreciated and carried out in a professional and friendly way so much so I will be getting a quote for a bathroom refurbishment.
    Verified reviewer
    Job location: PO1
  • 8.33

    Kitchen upgrade

    Posted 10 May

    My original request involved a kitchen sink replacement. In fact, Brett and his able assistant modernised my entire, very outdated kitchen. They fitted wooden worktops and installed a new sink unit, cooker and hob. The doors and handles of the existing cupboards were replaced to help create a pleasant, modern looking kitchen that I enjoy using.
    Verified reviewer
    Job location: PO3
  • 10

    Change toilet fill and flush system

    Posted 07 May

    All positive, Brett got to our job at the end of his day and worked very hard to repair our toilet fill and flush valves, as both toilet pan and cistern had been glued together which made a lot of work! A great job completed, friendly service and we highly recommend him.
    Verified reviewer
    Job location: PO4
  • 8

    Fitting replacement shower

    Posted 29 April

    Job carried out efficiently and well. Good demonstration.
    Verified reviewer
    Job location: PO5

Photos

Company Info

Owner

Mr Brett Paul Shorter

Sole Trader

7 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesInsurance Work Undertaken24 Hour Call-outCards AcceptedCommercial Work

MY SERVICES. Bathroom installation and All General Plumbing near me & far from repairs to replacements, Toilet not flushing, dripping taps, leak detection, fitting new suits- Baths, Showers, WC, taps basins, blocked drains & waste.

Hi, I’m Brett,

I went back to college and re-trained in 2015, and I am now proudly a qualified Plumber. As an experienced plumber serving Portsmouth and the surrounding areas, I offer various services tailored to meet the needs of our clients. From straightforward maintenance to plumbing and installing appliances in kitchens and bathrooms, I can handle it all. If you're looking for someone to install that new bath, shower, or kitchen sink, or to ensure that your heating system is in the best possible shape, Bretts-Plumbing.com is your best option.


In addition, my skills aren't limited to merely installing high-quality bathroom and kitchen plumbing. I'm also knowledgeable in heating installations and repairs, ensuring your home remains cosy and comfortable throughout all seasons. I have gained this expertise through years of experience and professional training.

At Bretts-Plumbing.com, I understand and truly value the essence of general maintenance. It's crucial in warding off the development of small issues into significant, possibly damaging problems. My dedication is geared towards helping you ensure that everything continues to work seamlessly and efficiently, which is why I am always available to assist when you need it most.


My work comes with a 12-month guarantee on workmanship.

I'm insured, and now an experienced plumber. I have not seen it all by far and if, I don't know something, I'll stick my hand up and find out.

Emergency 24/7. If you require Emergency assistance even at unusual hours or Bank Holidays, PLEASE CALL

Complete Guarantee. You only pay me once the job is complete, and you are satisfied that I have carried out the work as pre-agreed. FREE ESTIMATES.


Thinking of having a new bathroom or maybe just an update - We offer a free no-obligation quote for you to consider, make changes, and create your own new bathroom.

ALL PLUMBING & COMPLETE BATHROOMS - pipework work is undertaken; 1st and 2nd fix. - works can be carried out in 2 stages. 1st Fix - moving the bathroom pipework around, swapping the bath, basin, or toilet position requires a new layout of pipework prior to any tiling of the room. - this is called 1st fix. 2nd fix is the actual fitting and connecting pipes to new bathroom furniture and faucets.


Normally the tiler will tile the room between 1st & 2nd fix.

Shower boards.

Easy clean, no dirty grout marks, complete waterproof. THE ALTERNATIVE TO TILING but quicker to install…

MY PROMISE - My services might be varied but they all come with the same promise of quality, dedication, and durability.

The benefits to you in not having to source more than 1 tradesman on bigger projects and the job running smoothly and being completed in a timely manner.

I’ll only work with the best materials available, and I never compromise quality for time.

I strive for honest customer service, so contracts are only paid in full when the finished work is to the client's satisfaction as per the agreed works.


Plumbing is a different game; it's not like the electric going and getting the

candles out for the evening - I'd even go as far as saying it's enjoyable for 1

night by candle, but it's not the same

with Water if it goes wrong. That's why Bretts-plumbing.com

will do everything possible to get the

leak stopped and the water running.

We believe you can’t leave a

customer at the end of the working day without the basics & that's running

drinkable water.


NEW - Chipped Enamel or cracked acrylic bath repairs or acrylic shower tray repairs are also available.

COVID 19 - My safety is important - equally is yours. I do not expect you to wear a mask in your own home, I do expect space in return for my hands & face with disposable gloves and face mask.

It is paramount that I keep myself safe as well as you, I have, in addition, adopted a cleaning routine that involves cleaning the area after the work is complete with antibacterial cleaning spray (not hand gel) It's a little over the top bearing in mind I'm wearing thick disposable gloves throughout the work, but disposable gloves do tear sometimes and I need to be 110 % safe for You & me.


My work comes with a 12-month guarantee on workmanship. I'm insured, and an experienced plumber.

Accreditations and awards

CITY & GUILDS
CITY & GUILDS
City & Guilds Qualified - Level 2
City & Guilds Qualified - Level 2

This trade passed up to 12 Checkatrade vetting checks

Member since 2018

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