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BPS (Burnell's plumbing solutions)

9.56/10

Liverpool

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Customer Reviews

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9.56 /10

Based on 53 reviews over the past 12 months

Quality of work

9.4

Reliability

9.62

Communication

9.66

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this plumber for being prompt, professional, and efficient, often highlighting his quick response times and friendly service. However, a small number of reviews have reported issues with the quality of work and final pricing differing from the initial quote.

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Reviews (86)

  • 10

    Leaking radiator

    Posted 17 December 2025

    Came to replace a leaking radiator. Great communication, arrived promptly and carried work out efficiently.
    Verified reviewer
    Job location: WA5
  • Dawn and Michael B
    9.67

    Locate and remediate leak.

    Posted 24 November 2025

    Called very promptly. Attended as agreed. Kept in contact via text. Made as little damage as possible to the fabric of the house. Found and repaired leak. Tidied up. Reasonable rate. Would recommend/ use again.
    Job location: L4
  • Mathew P
    10

    leak in the bathroom

    Posted 23 November 2025

    quick response and come out over the weekend.
    Verified reviewer
    Job location: L16
  • jordan d
    10

    Job done within 24 hours

    Posted 15 November 2025

    Fitted a new toilet and a sink with a waterfall tap
    Verified reviewer
    Job location: WN3
  • 10

    Quick and efficient work.

    Posted 12 November 2025

    Brad was excellent. I needed a new kitchen tap and a flush mechanism for the bathroom cistern. He gave me an approximate quote immediately, then managed to fit the job in the same day,. The quote was accurate and the work was quick and efficient. Brad obviously knows exactly what he is doing! I shall keep his number handy!
    Verified reviewer
    Job location: L15
  • victoria T
    10

    Brilliant company

    Posted 24 October 2025

    I recently had 2 plumbing jobs completed and I’m very pleased with the service provided. The plumber arrived on time, was professional and courteous throughout, and clearly explained what needed to be done before starting the work. Communication was excellent from start to finish, and the pricing was fair with no hidden costs. I would definitely recommend this service to others and wouldn’t hesitate to use them again in the future.
    Verified reviewer
    Job location: L12

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