Reviews

  • jordan d
    10

    Job done within 24 hours

    Posted 1 day ago

    Fitted a new toilet and a sink with a waterfall tap
    Verified reviewer
    Job location: WN3
  • Y J Y
    0

    Pipe Leaking

    Posted 1 day ago

    I have had pipe leaking issues before from other properties and I know how much roughly the cost is. But he just fixed it in 5 minutes with cheap material. Asking for double of the price compared to other plumbers. After just one week, the leaking was back. Called and texted him, reluctant to come back with excuses. Unprofessional, agitated and poor customer service.
    Verified reviewer
    Job location: L6

    Response from BPS (Burnell's plumbing solutions)

    Regarding this review. On the day of the phone call I received I told the customer there would be a call out fee which we agreed as to come from Chester to this job it would be classed as an emergency. Upon arrival the leak was resolved and I told that if the issue comes back it would be a bigger job replacing the whole pipework. If my price wasn't satisfactory compared to other plumbers then I wasn't sure why we got the job in the first place. At BPS we are always reasonable and try to accommodate our clientele the best week can and in this instance we most definitely did so. Thankyou BPS

  • 10

    Quick and efficient work.

    Posted 5 days ago

    Brad was excellent. I needed a new kitchen tap and a flush mechanism for the bathroom cistern. He gave me an approximate quote immediately, then managed to fit the job in the same day,. The quote was accurate and the work was quick and efficient. Brad obviously knows exactly what he is doing! I shall keep his number handy!
    Verified reviewer
    Job location: L15
  • victoria T
    10

    Brilliant company

    Posted 24 October

    I recently had 2 plumbing jobs completed and I’m very pleased with the service provided. The plumber arrived on time, was professional and courteous throughout, and clearly explained what needed to be done before starting the work. Communication was excellent from start to finish, and the pricing was fair with no hidden costs. I would definitely recommend this service to others and wouldn’t hesitate to use them again in the future.
    Verified reviewer
    Job location: L12
  • Mike H
    10

    Towel Radiator Replacement

    Posted 16 October

    We had our towel radiator in the bathroom replaced, he arrived at the time mentioned and quickly replaced the rad in no time at all. We needed new radiator tails which we didn't have, the plumber nipped out and got them for us which is much appreciated! Thanks again, we will be using again in the future.
    Job location: L12
  • Ivan N
    9

    Diagnostic

    Posted 09 October

    BPS did an accurate diagnosis of the job and advised on what to do next. Thank you
    Verified reviewer
    Job location: WN7