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Boilergurus

9.94/10

Woking

Checkatrade member since October 2022

Services

  • Gas Boiler Servicing / Repair
  • Smart Thermostats
  • Emergency Central Heating Repair
  • Gas Central Heating Servicing / Repair
  • Gas Safety Checks - CP12
  • Gas Cooker Installation
  • Gas Central Heating Installation
  • Gas Boiler Installation

Customer Reviews

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9.94 /10

Based on 63 reviews over the past 12 months

Quality of work

9.9

Reliability

9.95

Communication

9.97

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this company for their excellent communication, professionalism, and high standard of work. Reviewers frequently highlight the team's prompt service, transparent pricing, and expert ability to diagnose and fix issues correctly.

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Reviews (217)

  • Henry C
    10

    Thorough Leak Investigation and Transparent Pricing

    Posted 4 days ago

    They conducted a clear, detailed investigation into the suspected leakage issue and thoroughly checked the water system in our newly acquired apartment. The service was excellent, with no hidden costs. I would definitely recommend them to friends.
    Verified reviewer
    Job location: KT19
  • 10

    Excellent service

    Posted 1 week ago

    Excellent Service from BoilerGurus! ​We were recently left without hot water due to a faulty motorised valve. BoilerGurus responded promptly and got the system back up and running in no time. ​A huge shoutout to the engineer (Jake), who did a fantastic job. He really went above and beyond to ensure everything was working perfectly.
    Verified reviewer
    Job location: GU22
  • Sarah L
    10

    Boiler parts replaced and service

    Posted 29 January

    I was very pleased with the service I received. All my questions were answered promptly by Lydia, who kept in contact with me explaining costs and timings before she sent out an engineer. Jack was brilliant! He turned up on time and left the boiler and surrounding area neat and tidy. Thank you so much.
    Job location: KT19
  • 10

    Excellent

    Posted 21 January

    Excellent experience from start to finish. Visit was booked in promptly and engineer did a fantastic job servicing our boiler (which was in a bad state due to poor quality servicing from another company). Paperwork was completed fully with detailed pictures, and sent through shortly after the visit. Affordable and excellent service - what’s not to like?
    Verified reviewer
    Job location: SW20
  • Jocelyn N
    10

    Valve changed on the hot water tank

    Posted 07 January

    Our heating was on 24 hrs which I thought was our boiler but the company said it will be the hot water valves which were changed and now working how it should be.
    Verified reviewer
    Job location: GU21

    Response from Boilergurus

    Thank you so much for your kind review Jocelyn! We are delighted that your motorised valve replacement has resolved your issues.

  • 10

    Finally Found a UFH Specialist I Can Rely On

    Posted 03 January

    Excellent service from start to finish After a routine service by another provider left my underfloor heating non-functional. I contacted Boilergurus, the engineer quickly identified the issue and restored the entire system in under an hour, including an area I’d been told was not repairable. Everything was explained clearly, there was no upselling, and the cost was very reasonable. The engineer was professional, honest, and highly competent. I’m so happy to have found a reliable company to look after my underfloor heating and will definitely be using them again.
    Verified reviewer
    Job location: TW2

    Response from Boilergurus

    Hi Smita thank you so much for your lovely reveiw. We are so pleased that your underfloor heating is working well now. It was a sincere pleasure working for you and your family 😊

Photos

Company Info

Owner

Mrs Lydia Compton

Partnership

4 years on Checkatrade

VAT Registered

No

Domestic WorkFree EstimatesCards AcceptedInsurance Work Undertaken24 Hour Call-outCommercial Work

Boilergurus’ mission is to raise standards in the heating plumbing industry by offering the gold standard in customer service and quality, founded on honesty, integrity & transparency.

Specialising in delivering excellent service to customers in the gas central heating and plumbing sector, Boilergurus works as the preferred Heating and plumbing engineer for estate agents, landlords, private residential customers and charities in the Surrey, Woking, Kingston, Wimbledon & SW London area

Services include:


  • Boiler Repairs & fault diagnosis
  • Boiler Installations
  • Annual boiler servicing
  • Landlord Gas Saftey certificates
  • Home buyer surveys and reports
  • Emergency Services - Including Loss of Gas Supply
  • Emergency Heating and Plumbing Repairs
  • Unvented & vented hot water cylinder installation and repairs
  • Water and Gas leak Detection with specialist thermal cameras and equipment
  • Water Supply & Drainage Pipe Repairs
  • Running and changing gas pipes, capping off gas pipes
  • Upgrading gas supply pipes from meter
  • Smart Thermostat Fitting and Electrics
  • Landlord Gas Safety Certificates
  • Gas Hob & Gas Oven Fitting
  • Taps, Toilet, W/C Cistern repairs
  • Underfloor Heating Installation and repairs
  • Radiator installation & Repairs / Radiator Valves
  • Shower Pumps, Motorised Valve Replacements


Boilergurus prides itself in fast response times and will prioritise emergency situations understanding the urgent situation of a client with a broken boiler or water leak.


Contactable by phone or video call on evening and weekends, our mission is to build customer loyalty by offering top customer service consistently.


SPECIAL OFFERS:


  • As a Worcester Accredited and Valliant Advanced installer, all Worcester and Valliant instlallations from Boilergurus are offered with a 10–12-year extended warranty
  • Finance options on Worcester boiler installations (subject to credit status)
  • Gas Safety Certificate discounts for portfolio landlords
  • We take credit cards allowing customers spread the cost

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since October 2022

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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