Response from Boilergurus
Hi Harry, we completed an inspection and issued a report for insurance purposes at the time. You were not insured and stated you would arrange cover and contact them later after these faults were identified. This was not a simple pressure loss fault—the heat exchanger showed distortion and internal blockage, the ignition indicator was faulty, and the loft pump was noisy and underperforming, causing poor circulation and uneven heating. These are multiple age-related faults on a 17-year-old boiler, which is why replacement was advised.