Reviews

  • Henry C
    10

    Thorough Leak Investigation and Transparent Pricing

    Posted 4 days ago

    They conducted a clear, detailed investigation into the suspected leakage issue and thoroughly checked the water system in our newly acquired apartment. The service was excellent, with no hidden costs. I would definitely recommend them to friends.
    Verified reviewer
    Job location: KT19
  • 10

    Excellent service

    Posted 30 January

    Excellent Service from BoilerGurus! ​We were recently left without hot water due to a faulty motorised valve. BoilerGurus responded promptly and got the system back up and running in no time. ​A huge shoutout to the engineer (Jake), who did a fantastic job. He really went above and beyond to ensure everything was working perfectly.
    Verified reviewer
    Job location: GU22
  • Sarah L
    10

    Boiler parts replaced and service

    Posted 29 January

    I was very pleased with the service I received. All my questions were answered promptly by Lydia, who kept in contact with me explaining costs and timings before she sent out an engineer. Jack was brilliant! He turned up on time and left the boiler and surrounding area neat and tidy. Thank you so much.
    Job location: KT19
  • 10

    Excellent

    Posted 21 January

    Excellent experience from start to finish. Visit was booked in promptly and engineer did a fantastic job servicing our boiler (which was in a bad state due to poor quality servicing from another company). Paperwork was completed fully with detailed pictures, and sent through shortly after the visit. Affordable and excellent service - what’s not to like?
    Verified reviewer
    Job location: SW20
  • Jocelyn N
    10

    Valve changed on the hot water tank

    Posted 07 January

    Our heating was on 24 hrs which I thought was our boiler but the company said it will be the hot water valves which were changed and now working how it should be.
    Verified reviewer
    Job location: GU21

    Response from Boilergurus

    Thank you so much for your kind review Jocelyn! We are delighted that your motorised valve replacement has resolved your issues.

  • 10

    Finally Found a UFH Specialist I Can Rely On

    Posted 03 January

    Excellent service from start to finish After a routine service by another provider left my underfloor heating non-functional. I contacted Boilergurus, the engineer quickly identified the issue and restored the entire system in under an hour, including an area I’d been told was not repairable. Everything was explained clearly, there was no upselling, and the cost was very reasonable. The engineer was professional, honest, and highly competent. I’m so happy to have found a reliable company to look after my underfloor heating and will definitely be using them again.
    Verified reviewer
    Job location: TW2

    Response from Boilergurus

    Hi Smita thank you so much for your lovely reveiw. We are so pleased that your underfloor heating is working well now. It was a sincere pleasure working for you and your family 😊