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BJ Roofing Services

9.08/10

Telford, Telford

Checkatrade member since November 2023

Customer Reviews

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9.08 /10

Based on 18 reviews over the past 12 months

Quality of work

8.83

Reliability

9.06

Communication

8.25

What customers are saying

AI-generated from customer reviews over last 24 months

B J Roofing Services receives high praise for their prompt communication, professional service, and quality workmanship, with customers frequently highlighting their efficiency and willingness to go the extra mile; however, some customers have reported issues regarding the cement rendering repairs and excessive charges.

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Reviews (60)

  • 9.33

    Chimney. Needed Repairs

    Posted 18 July

    Joe. Was. Very polite explained. Clearly what needed to be done. Me and my wife was kept informed. Thru out. The repairs. Happy. To recommend. Them as got job done no hassle.
    Verified reviewer
    Job location: BR8
  • 1.67

    Repair of a leaking flat roof extension

    Posted 17 June

    The ceiling of my flat roofed kitchen extension leaked in an area near the front of my house after heavy rain. B J Roofing Services fitted new rubber membrane roofing material to the flat roof extension. After further heavy rain the leak through the ceiling was far worse than before extending the whole length of the kitchen wall. B J Roofing Services attempted to rectify the leaks several times but the leaks continued. Two builders, an insurance assessor and a buildings surveyor all pointed out the poor workmanship involved in the fitting of the rubber membrane on the flat roof.
    Verified reviewer
    Job location: SY3

    Response from BJ Roofing Services

    I haven't been back to rectify your job as you wouldn't let me and it's your 20 years old skylight and coppings leaking not your roof . This review is unfair as I advised you to pay the extra £150 to finish the Job off witch I'm still willing to do

  • 10

    New roof

    Posted 06 March

    Had a new roof fitted and my chimney repointed by bj roofing amazing service jolene kept me well informed looks great i would definitely recommend
    Verified reviewer
    Job location: ST16
  • 10

    Storm damage

    Posted 20 February

    I returned from holiday to a large damp patch on bedroom ceiling, rain had got in through broken ridge tile. Joseph was the first of the roofers I called and he quickly assessed the situation and advised on how he could help. I got 2 more quotes, and they broadly agreed on the work needed. BJ wasn’t the cheapest quote but I felt confident that they were the right choice. Everything was clearly explained to me and a written quote upfront. The work was completed quickly and the whole area left spotlessly clean. I’m confident that I can call on Joseph if I need help in the future.
    Verified reviewer
    Job location: TF2
  • 9

    Roof felt replaced and tiles replaced

    Posted 18 February

    The work was carried out quickly, professionally and at the price quoted.
    Verified reviewer
    Job location: ST14
  • 4

    Replacing broken tile and repairing cement edging

    Posted 08 February

    This was a simple job of replacing a broken tile at first floor level. The contractor pointed out that the cement rendering was breaking up on several elevations. He could repair this but it would probably break some other tiles - they were not standard size and he would have to order specially. He implied it was a big job. On the day he and one other man arrived and did the job in less than four hours. They replaced the one tile and only seemed to skim over the broken cement. He demanded payment the same day. I think the charge was excessive for what was done.
    Verified reviewer
    Job location: SY5

    Response from BJ Roofing Services

    We are sorry you feel this way. However, you did get the tiles & a detailed quote in writing, so you were fully aware of the cost. I requested the payment, and you were happy enough with the job and paid. Unsure why you are saying this is excessive now as you were aware of the cost before we started.

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Company Info

Owner

Mrs Jolene Smith

Sole Trader

2 years on Checkatrade

VAT Registered

No

24 Hour Call-outFree EstimatesInsurance Work UndertakenCommercial WorkDomestic Work

bj roofing services witch stands for (BETTER JOBS) . Upvc fascias soffits guttering. .new roofs. .small repairs. .dry verge. dry ridgs systems. we're a family run business we're quality and reputation comes first. We have over 40 years combined experience. No sales speech just honest advice witch is backed up with video and photographic evidence. We give a first class and friendly service. All work is checked and approved before payment and fully guaranteed. We cover everything from a small repair to a new roof . Fell free to call for a free quotation and free advice.


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Member since 2023

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