Trade cover image

Ben Smith Appliance Repairs Ltd

10/10

Saint Leonards-on-sea

Checkatrade member since February 2025

Services

  • Appliance Retailer
  • Dishwasher Repair
  • Electric Oven / Cooker Repair
  • Emergency Appliance Services / Repair Service
  • Fridge / Freezer Repair
  • Tumble Dryer Repair
  • Vacuum Service / Repair
  • Washing Machine Repair

Customer Reviews

Write a review

10 /10

Based on 12 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (12)

  • 10

    Dishwasher water intake problem

    Posted 16 January

    Shane arrived on time after messaging eta He gave our dishwasher a complete and thorough check before repairing and advising on a couple of points. Would definitely recommend Ben Smith Appliances
    Verified reviewer
    Job location: TN32
  • 10

    Great Service and Trustworthy

    Posted 16 January

    Highly recommend this company. Ben is very personable and extremely professional. His knowledge is excellent. Their charges are also competitive.
    Job location: TN31
  • Heidi E
    10

    Tumble dryers water tank light was coming on when there wasn’t any water in the tank.

    Posted 11 November 2025

    Ben and Reece were really reliable and friendly! Got the job done quickly and I was informed of their ETA etc which was all very helpful. Put my repair query through on check a trade and they got back to me very quickly and was able to come out the same day. Thank you both!
    Job location: TN35

    Response from Ben Smith Appliance Repairs Ltd

    Very happy to help you so quickly. Thanks for your feedback, we really appreciate it and it helps us to know we are providing the best service we can for our customers.

  • 10

    Efficient and courteous

    Posted 13 October 2025

    Dishwasher wasn't working and only bleeping. Shane was polite, thorough and courteous throughout . Thank you Shane for your kindness and expertise. Dishwasher working as normal.
    Verified reviewer
    Job location: TN39

    Response from Ben Smith Appliance Repairs Ltd

    Thank you for your kind words, I will feed them back to Shane. Happy to help you and thanks for using us.

  • 10

    Appliance replacement - efficient and friendly with a personal touch

    Posted 26 August 2025

    I was contacted by telephone and was able to give a full description of the problem with my microwave. After a brief discussion I decided to opt for a full replacement. I received text to contact their shop to work out the best replacement for me. A quote for a similar appliance was emailed - purchased agreed and paid for and installed within 8 days. Sean, the installer, was very efficient and friendly. I will have no hesitation in using this company again. I valued the personal engagement that is sometimes lacking in customer service these days.
    Verified reviewer
    Job location: TN40

    Response from Ben Smith Appliance Repairs Ltd

    Thank you so much for your detailed feedback. We really appreciate it and it helps us to know we have given our customers the best service we can. Delighted to help you.

  • 10

    Excellent service.

    Posted 14 August 2025

    Kept us well informed about when they would be attending to access the problem . Identified the issue and resolved it very quickly and efficiently. Very polite and tidied the area after the work was finished. Would highly recommend them to anybody experiencing problems electrically.
    Verified reviewer
    Job location: TN34

    Response from Ben Smith Appliance Repairs Ltd

    Happy to help you. Thank you for your kind feedback and recommending us.

Photos

Company Info

Owner

Mr Ben Randall smith

Ltd Company

1 years on Checkatrade

VAT Registered

No

Cards AcceptedInsurance Work UndertakenDomestic Work

Ben Smith Appliance Specialist started trading as a white goods engineer and retailer in 1992 following in his father also Ben Smith and uncle Colin Smith both legends in the trade, with a wealth of experience fixing and servicing domestic appliances.

Ben has delivered exceptional customer service and support over the years with 1000’s of happy customers across Hastings and surrounding areas.

He has a strong team behind him with Matt in the repairs office, Viv, Andrea and Josh in the showroom, Rhys and Shane are two fully trained field engineers along with Kuna and Barnaby in the warehouse.

If you are looking for an appliance to be repaired in your home look no further than the trusted name locally Ben Smith Appliances

we offer repairs to

Washing machines -Washer Dryers-Tumble dryers -Electric cookers and built in ovens-Range Cookers-Dual fuel cookers-Gas Cookers-Hobs-Fridge freezers-Fridges-American Fridge freezers-Spin dryers- Vacuum cleaners

This trade passed up to 12 Checkatrade vetting checks

Member since February 2025

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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