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Ben Smith Appliance Repairs Ltd

10/10

Saint Leonards-on-sea

Checkatrade member since February 2025

Accepts Checkatrade Pay

We guarantee the work for up to £1,000 for 12 months. T&Cs apply

Customer Reviews

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10 /10

Based on 4 reviews over the past 12 months

Quality of work

10

Reliability

10

Communication

10

Reviews (4)

  • 10

    Highly recommend

    Posted 30 May

    Matthew was extremely helpful explained the process and what the cost included, booking in was an easy process, Rhys turned up on time, very polite repair done efficiently explained clearly what he had done. Cost was very reasonable. Definitely recommend.
    Verified reviewer
    Job location: TN38

    Response from Ben Smith Appliance Repairs Ltd

    Thank you for taking the time to provide feedback - we are really pleased you were happy with our service. Thank you for using us and recommending us!

  • 10

    Dishwasher repair

    Posted 15 May

    Dishwasher was not filling at start of cycle. Company was quick to respond to call out request. All costs and work explained upfront. Shane arrived exactly at the time specified and quickly resolved the issue. He was kind, patient and explained the problem and how he'd fixed it, incase it happens again (hopefully not!) All round excellent service from start to finish.
    Verified reviewer
    Job location: TN35

    Response from Ben Smith Appliance Repairs Ltd

    Amazing feedback - we are so pleased you were happy with our service. Thank you for taking the time to let us know. We really appreciate it.

  • 10

    My washing machine wouldn’t empty

    Posted 07 May

    They kept me fully informed. Arrived when they said they would. They were efficient and tidy. My washing machine was repaired and I am really pleased. Would recommend.
    Verified reviewer
    Job location: TN40

    Response from Ben Smith Appliance Repairs Ltd

    Thank you for your kind feedback - we really appreciate it and it helps us to know we are providing the best service we can to our customers.

  • 10

    Repair to tumble dryer

    Posted 07 May

    I phoned for a repair and spoke to a lovely man called Matt , he booked me in for a repair quickly and a man called Rhys came the next day and was able to fix my dryer , he was polite , tidy and cleaned up after himself , great communication from everyone involved , have used this company a few times and will again in the future 😀
    Verified reviewer
    Job location: TN34

    Response from Ben Smith Appliance Repairs Ltd

    Thank you for using us again! - a large part of our work comes from recommendations and repeat customers, happy to help you again.

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Company Info

Owner

Mr Ben Randall smith

Ltd Company

Member since 2025

VAT Registered

No

Cards AcceptedInsurance Work UndertakenDomestic Work

Ben Smith Appliance Specialist started trading as a white goods engineer and retailer in 1992 following in his father also Ben Smith and uncle Colin Smith both legends in the trade, with a wealth of experience fixing and servicing domestic appliances.

Ben has delivered exceptional customer service and support over the years with 1000’s of happy customers across Hastings and surrounding areas.

He has a strong team behind him with Matt in the repairs office, Viv, Andrea and Josh in the showroom, Rhys and Shane are two fully trained field engineers along with Kuna and Barnaby in the warehouse.

If you are looking for an appliance to be repaired in your home look no further than the trusted name locally Ben Smith Appliances

we offer repairs to

Washing machines -Washer Dryers-Tumble dryers -Electric cookers and built in ovens-Range Cookers-Dual fuel cookers-Gas Cookers-Hobs-Fridge freezers-Fridges-American Fridge freezers-Spin dryers- Vacuum cleaners

This trade passed up to 12 Checkatrade vetting checks

Member since 2025

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  • County court judgement

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