Ben Smith Appliance Repairs Ltd

Reviews (9)

• 10

  Efficient and courteous

  Posted 13 October

  Dishwasher wasn't working and only bleeping. Shane was polite, thorough and courteous throughout . Thank you Shane for your kindness and expertise. Dishwasher working as normal.
  Verified reviewer
  Job location: TN39
• 10

  Appliance replacement - efficient and friendly with a personal touch

  Posted 26 August

  I was contacted by telephone and was able to give a full description of the problem with my microwave. After a brief discussion I decided to opt for a full replacement. I received text to contact their shop to work out the best replacement for me. A quote for a similar appliance was emailed - purchased agreed and paid for and installed within 8 days. Sean, the installer, was very efficient and friendly. I will have no hesitation in using this company again. I valued the personal engagement that is sometimes lacking in customer service these days.
  Verified reviewer
  Job location: TN40

  Response from Ben Smith Appliance Repairs Ltd

  Thank you so much for your detailed feedback. We really appreciate it and it helps us to know we have given our customers the best service we can. Delighted to help you.

• 10

  Excellent service.

  Posted 14 August

  Kept us well informed about when they would be attending to access the problem . Identified the issue and resolved it very quickly and efficiently. Very polite and tidied the area after the work was finished. Would highly recommend them to anybody experiencing problems electrically.
  Verified reviewer
  Job location: TN34

  Response from Ben Smith Appliance Repairs Ltd

  Happy to help you. Thank you for your kind feedback and recommending us.

• 10

  Most helpful

  Posted 06 August

  We needed help with the repair and servicing of kitchen appliances which hadn't been used for some time. We were really pleased with the advice we received including the help in finding a replacement for one of them which is due to take place soon. All the people we have dealt with from this company have been most pleasant, knowledgeable and efficient. Much appreciated. Would definitely use them again.
  Verified reviewer
  Job location: TN40

  Response from Ben Smith Appliance Repairs Ltd

  Thank you for your feedback, we really appreciate it and are glad you were happy with our service and staff.

• 10

  replacement fridge freezer

  Posted 26 June

  Excellent communication, all staff were helpful and efficient. They fit me in at short notice and attended promptly at a time to suit me. I am a happy customer and I recommend Ben Smith company for appliances.
  Verified reviewer
  Job location: TN33

  Response from Ben Smith Appliance Repairs Ltd

  Thank you so much for your great review - we are really pleased you were happy with our service and we appreciate you recommending us.

• 10

  Highly recommend

  Posted 30 May

  Matthew was extremely helpful explained the process and what the cost included, booking in was an easy process, Rhys turned up on time, very polite repair done efficiently explained clearly what he had done. Cost was very reasonable. Definitely recommend.
  Verified reviewer
  Job location: TN38

  Response from Ben Smith Appliance Repairs Ltd

  Thank you for taking the time to provide feedback - we are really pleased you were happy with our service. Thank you for using us and recommending us!