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Reviews

  • 10

    Prompt and efficient

    Posted 17 April

    Rhys arrived as promised and quickly solved the problem.
    Job location: TN40
  • Pat C
    10

    repair fix blown heating element

    Posted 10 April

    promt service with good communication and replacement part and other minor repair found amended recommended
    Verified reviewer
    Job location: TN39

    Response from Ben Smith Appliance Repairs Ltd

    Glad you were happy with our service and thank you for your feedback. We are always happy to help.

  • 10

    Dishwasher water intake problem

    Posted 16 January

    Shane arrived on time after messaging eta He gave our dishwasher a complete and thorough check before repairing and advising on a couple of points. Would definitely recommend Ben Smith Appliances
    Verified reviewer
    Job location: TN32
  • 10

    Great Service and Trustworthy

    Posted 16 January

    Highly recommend this company. Ben is very personable and extremely professional. His knowledge is excellent. Their charges are also competitive.
    Job location: TN31
  • Heidi E
    10

    Tumble dryers water tank light was coming on when there wasn’t any water in the tank.

    Posted 11 November 2025

    Ben and Reece were really reliable and friendly! Got the job done quickly and I was informed of their ETA etc which was all very helpful. Put my repair query through on check a trade and they got back to me very quickly and was able to come out the same day. Thank you both!
    Job location: TN35

    Response from Ben Smith Appliance Repairs Ltd

    Very happy to help you so quickly. Thanks for your feedback, we really appreciate it and it helps us to know we are providing the best service we can for our customers.

  • 10

    Efficient and courteous

    Posted 13 October 2025

    Dishwasher wasn't working and only bleeping. Shane was polite, thorough and courteous throughout . Thank you Shane for your kindness and expertise. Dishwasher working as normal.
    Verified reviewer
    Job location: TN39

    Response from Ben Smith Appliance Repairs Ltd

    Thank you for your kind words, I will feed them back to Shane. Happy to help you and thanks for using us.