Ben Granville Plumbing & Heating

Reviews (319)

• P
  Phil W
  10

  Reliable Service

  Posted 1 day ago

  Ben came round as planned and agreed, on time and carried out the job to our satisfaction and within the budget quoted , good and reliable service
  Verified reviewer
  Job location: GU25
• 10

  Excellent, reliable and trustworthy

  Posted 2 days ago

  Ben was extremely helpful, organised and reliable. Dependable to advise and carry out needed works & quickly! Thank you!! (Belated in posting my review, sorry)
  Verified reviewer
  Job location: GU18
• 10

  Great service

  Posted 05 October

  Great service! Ben recently fitted an electric shower for us. He did a great job and left everything clean and tidy. He communicated really well throughout. We will definitely use him again
  Verified reviewer
  Job location: GU7
• 10

  The real deal!

  Posted 18 September

  Ben was a delight to deal with from start to finish and his work was carried out in a tidy and efficient manner. He was tasked with working on some old and sized up fittings as well as replacing a TRV all completed efficiently. It has taken me an age to find a reliable and competent plumber who actually turns up when he says. He also communicated brilliantly throughout. I have no doubt I will be using him again!
  Verified reviewer
  Job location: KT16
• 3

  Everyone should be allowed one bad review…

  Posted 03 September

  Ben is a nice guy, but sadly I wouldn’t recommend him. We initially employed him to replace a power shower motor, which after fitting seemed to cause other plumbing problems with a sink, shower and a toilet in various parts of the house. A possible fix failed to solve the problem so we tried to get him back again…claiming that he didn’t have an issue coming back, it just slipped his mind! I suspect that this may actually have been the case, but it didn’t help us. By his other reviews, he knows what he is doing and is good at his job, it’s just that we were his first unlucky customers!
  Job location: GU51

  Response from Ben Granville Plumbing & Heating

  I fitted the pump HE had chosen! Told him It wasn't to current standards and, as a result, wouldn't have a warranty. "The old one worked fine," he said. I did go back..twice, happy to go a 3rd. I'd call when back from holiday, I forgot... and here we are

• 10

  Reliable top quality plumber

  Posted 09 August

  A premier service is always provided. Top quality work, extremely tidy, great communication and thoroughly reliable every time we use him. Also a really nice guy.
  Verified reviewer
  Job location: KT15