Ben is a nice guy, but sadly I wouldn’t recommend him. We initially employed him to replace a power shower motor, which after fitting seemed to cause other plumbing problems with a sink, shower and a toilet in various parts of the house. A possible fix failed to solve the problem so we tried to get him back again…claiming that he didn’t have an issue coming back, it just slipped his mind! I suspect that this may actually have been the case, but it didn’t help us. By his other reviews, he knows what he is doing and is good at his job, it’s just that we were his first unlucky customers!
Response from Ben Granville Plumbing & Heating
I fitted the pump HE had chosen! Told him It wasn't to current standards and, as a result, wouldn't have a warranty. "The old one worked fine," he said. I did go back..twice, happy to go a 3rd. I'd call when back from holiday, I forgot... and here we are