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BDM Plumbing & Heating LTD

9.78/10

Hastings, East Sussex

Checkatrade member since May 2017
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats

Customer Reviews

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9.78 /10

Based on 54 reviews over the past 12 months

Quality of work

9.69

Reliability

9.85

Communication

9.76

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently praise this tradesperson for their professionalism, reliability, and excellent communication, frequently highlighting their high-quality, tidy work. A small number of reviewers have raised concerns about final costs exceeding initial quotes and the value for money on smaller jobs.

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Reviews (469)

  • 8.67

    Boiler service.

    Posted 1 day ago

    I had a pre winter service on our boiler. BDM were knowledgeable, efficient and got the job done with no fuss. Also made our house safer with a missing CO2 monitor.
    Job location: TN39
  • Ben C
    10

    Absolutely amazing service!

    Posted 1 week ago

    A breath of fresh air!! A plumber who answers their phone, booked a time slot and turns up! Works to high standard for fair price..finally we can rest assured our plumbing needs will be met and our home will be looked after. Many thanks!
    Verified reviewer
    Job location: TN34
  • 10

    Wonderful Professional Caring Service . Pro

    Posted 02 November

    I wasn’t on top of the world after very slow healing of torn ligaments in my hand. There was no way I could use the taps on my shower and in real danger of scalding myself BDM (Bryce) amazing. He listened to my concerns. Made various suggestions and allowed me to state what would work for me. Appointment arranged and time frame to suit me given I now have a shower that I can use in a safe manner. Exceptional customer service Excellent communication All in all an excellent service from start to finish Thank you Bryce
    Verified reviewer
    Job location: TN37
  • 9.33

    Boiler service

    Posted 30 October

    All good, efficient, friendly and thorough
    Verified reviewer
    Job location: TN39
  • 10

    5 star customer service and work. Highly recommend!

    Posted 30 October

    Can’t recommend BDM any higher! Bryce from BDM was on time, courteous, carried out the work quickly and professionally, even noticing and fixing an incorrect switch that had been fitted originally, replacing it for one fitted with a fuse as it should have been. He also checked all the radiators were firing up, and left a handy sticker reminder of the boiler service date to save me having to write it down or remember. Many small points that made a big difference for me. Top work and 5 star customer service.
    Verified reviewer
    Job location: TN38
  • 10

    Life saving work in the blink on an eye.

    Posted 29 October

    What a fantastic company. We had a burst pipe under the sink at 8:40pm that started to flood the kitchen. We shut off water, called them up and Bryce was out to us almost immediately. In less than an hour from calling, Bryce had diagnosed, fixed and checked the issue and was leaving us very satisfied customers. Really nice guy, Greta service and saved our bacon, 100% recommended.
    Verified reviewer
    Job location: TN37

Photos

Company Info

Owner

Mr Bryce Masters

Ltd Company

8 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-out

Plumbing and Heating is the core service that we’ve been offering for over 12 years with an established reputation for quality, service, and customer satisfaction.


We offer a highly professional service throughout Sussex.


Free quotes and estimates offered


All aspects of PLUMBING, HEATING and GAS works are completed to high standard, Ensuring exceptional customer satisfaction.


Guarantees offered

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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