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BDM Plumbing & Heating LTD

9.78/10

Hastings, East Sussex

Checkatrade member since May 2017
5

Services

  • Air Source Heat Pump Installation - ASHP
  • Emergency Central Heating Repair
  • Gas Boiler Installation
  • Gas Boiler Servicing / Repair
  • Gas Central Heating Installation
  • Gas Central Heating Servicing / Repair
  • Gas Cooker Installation
  • Gas Safety Checks - CP12
  • Smart Thermostats

Customer Reviews

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9.78 /10

Based on 56 reviews over the past 12 months

Quality of work

9.7

Reliability

9.86

Communication

9.79

What customers are saying

AI-generated from customer reviews over last 24 months

Customers consistently describe this trade as professional, punctual, and communicative, frequently praising their friendly service and high-quality, tidy work. A small number of reviewers have raised concerns about the final cost being higher than anticipated.

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Reviews (475)

  • James F
    10

    Reliable and Efficient

    Posted 19 December 2025

    Bryce and his team have been great. Quick and easy to communicate with, arrived at the time stated and completed the work to a high standard. Have used them again as a result and would highly recommend
    Job location: TN35
  • 10

    Boiler Installation

    Posted 12 December 2025

    From my first contact with him Bryce was most efficient and helpful. We needed a new boiler installed at our business premises and he gave a fair quote and provided all the information we needed. Most importantly he was punctual and the work was carried out in a professional manner whilst accomodating and respecting the needs of the people working at the premises. I cannot praise them enough and it is such a bonus to deal with someone who fully understands the needs of his customers and the respect he shows them. Keep up the great work!
    Verified reviewer
    Job location: TN35
  • 10

    Highly recommend

    Posted 04 December 2025

    Friendly and solved our plumbing problems easily.
    Verified reviewer
    Job location: TN19
  • 10

    Quick & friendly serivce

    Posted 29 November 2025

    Having moved in we had no heating or hot water - one call to BDM and Bryce came out super quick and fixed the problem. Not only that he took the time to explain the work as it was happening. Highly recommended if you need a friendly and knowledgeable plumber in Hastings.
    Verified reviewer
    Job location: TN34
  • 10

    BDM boiler service

    Posted 23 November 2025

    Arranged for Bryce to come and service my 91yo mothers boiler. He arrived super promptly, was so respectful of my mum and her home, and new exactly how to communicate with a deaf person. He was there over 2 hours and not only serviced the boiler but made sure my mum understood everything. 100% recommended
    Verified reviewer
    Job location: TN39
  • PETER G
    10

    Replaced a broken shower pump. And fitted a new shower to replace the current one.

    Posted 12 November 2025

    Bryce actually turned up earlier than scheduled but informed us. He fitted a new pump and on resting, realised there was a problem with the shower mixer. He tried to fix the problem but we decided to go for a new one. Bryce was more than willing to fit a new shower as well. Just like the pump, he went to buy it himself. It is actually much better the old one. Everything was done professionally.
    Verified reviewer
    Job location: TN23

Photos

Company Info

Owner

Mr Bryce Masters

Ltd Company

9 years on Checkatrade

VAT Registered

No

Domestic WorkCommercial WorkFree EstimatesCards Accepted24 Hour Call-out

Plumbing and Heating is the core service that we’ve been offering for over 12 years with an established reputation for quality, service, and customer satisfaction.


We offer a highly professional service throughout Sussex.


Free quotes and estimates offered


All aspects of PLUMBING, HEATING and GAS works are completed to high standard, Ensuring exceptional customer satisfaction.


Guarantees offered

Accreditations and awards

This trade passed up to 12 Checkatrade vetting checks

Member since May 2017

Individual checks

  • Identification

  • Proof of address

  • Financial

  • Qualifications and accreditations

  • County court judgement

  • Open source media

Business checks

  • Customer Reviews

  • Company trading history

  • Company duplication

  • County court judgement

  • Enhanced business check

  • Director checks

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