Bath & Shower Works Ltd

Customer Reviews

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9.72 /10

Based on 18 reviews over the past 12 months

Quality of work

9.82

Reliability

9.82

Reviews (18)

0
Refused the job
Posted 02 December 2024
Turned up nearly an hour after the agreed time with no call to apologise. Asked for the address at the time he was due to arrive and still late. We had to chase twice. Didn’t qualify the job properly so now we have bought our new radiator to be told it won’t be fitted how we’d like or discussed over the phone with photos of the job. Not conducted in a professional manner at all. Rude and patronising. Agreed we would not proceed further.
Verified reviewer
Job location: DL3
Response from Bath & Shower Works Ltd
I wasn't late i said 9ish in a text. I was trying to explain on the job and the customer was hostile when I said I needed to take up the carpet which I'd already explained on the phone because obviously the pipes are under the floor very stupid customer.
9.75
replacement shower
Posted 30 October 2024
quick response. accurate quote. came when said he would. nice chap to speak to. would use again.
Verified reviewer
Job location: DL3
10
Shower and radiator fitting
Posted 29 October 2024
Great communications Very knowledgeable really helpful I would use again and happy to recommend to friends family and anyone else. Work was completed to timescales agreed and to the budget agreed.
Verified reviewer
Job location: DL1
10
Replace Bathroom Shower Head and Hose
Posted 26 October 2024
A very good professional job carried out quickly and effectively
Verified reviewer
Job location: DL1
10
Kitchen tap, loose and constantly dripping.
Posted 11 October 2024
Pat arrived on time, very friendly. Assessed the job, discussed best cause of action. Went and bought replacement tap and charged us the trade price he had paid, managed to get our old one off as it had been fitted oddly, and replaced. Gave us all the registration info for new tap and recommended registration with company to prolong warranty.
Verified reviewer
Job location: DL8
10
Replacing the existing bath tap for a mixer one.
Posted 04 October 2024
Done the job as requested. Would recommend. Thank you 😊.
Verified reviewer
Job location: DL1